Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4283)
  • Very good (1229)
  • Average (405)
  • Poor (190)
  • Terrible (145)
Image of the Tripadvisor rating Worth Every Penny

May 14, 2024 71kjmyers Norfolk, Virginia

The resort is beautiful, the food is spectacular, and there are many activities to select from. Hyatt exceeds their reputation in every aspect…service, variety, and care is at the heart of everything they do at this resort.
Image of the Tripadvisor rating Kids club would be the only reason I would return

May 11, 2024 Tiffany D

Rooms need some major upgrading or the non renovation side. Our room was older and had a bad smell. The first night of our trip we had stuff missing and misplaced in our room. On my sons birthday, our room flooded and most of our belongings got wet. The staff took our clothes at 3pm to clean and promised it would be back in a few hours but they… Read more
Rooms need some major upgrading or the non renovation side. Our room was older and had a bad smell. The first night of our trip we had stuff missing and misplaced in our room. On my sons birthday, our room flooded and most of our belongings got wet. The staff took our clothes at 3pm to clean and promised it would be back in a few hours but they did not have it back to us until after 11pm. The night manager was very rude and took my situation as a joke, which I really did not appreciate. I will say between the kids club and the swim up pool staff, they really treated us like family. They left a major impression on my 4 year old and I am very grateful for that. I just wish the rooms were better and that they had better management. Read less
Image of the Tripadvisor rating Experience of a lifetime

May 11, 2024 James N

You must go!!!! Great food, views, activities, drinks, and service! Hotel staff and crew were super accommodating and went above and beyond! We went with our 1 year old and he had a blast enjoying the nightly shows. Special shout out to Galvin for his exceptional hospitality!
Image of the Tripadvisor rating What happened??

May 9, 2024 Cheryl P

Stayed here 9 years ago and had a wonderful experience. Recently stayed at Hyatt Ziva Cancun in July AND November 2023. There is no comparison to the Cancun resort We loved the staff in Cancun. In Jamaica… not so much. There were a few nice staff such as Nastasia at the pool and chef Bernard at Choizes but wow!! The bad ones were really bad!… Read more
Stayed here 9 years ago and had a wonderful experience. Recently stayed at Hyatt Ziva Cancun in July AND November 2023. There is no comparison to the Cancun resort We loved the staff in Cancun. In Jamaica… not so much. There were a few nice staff such as Nastasia at the pool and chef Bernard at Choizes but wow!! The bad ones were really bad! There were 2 disgruntled ones at the Pizza restaurant who were do busy complaining that I had to clean the counter in order to eat!! They didn’t care one bit. Just rude and angry. The room had sand on the floor for days. Granted it came from our beach outing but they “ cleaned “ the room everyday! Also the blood on the sheet upon check in was gross. They changed the sheets immediately but wow… There’s more but it doesn’t matter now. I will return to Ziva but not in JA. Read less
Image of the Tripadvisor rating Holiday

May 7, 2024 Climber00077227475 Dallas, Texas

Loved this resort, could use a little upgrading to the buffet & drinks at pool tasted watered down. But would DEFINITELY return for another stay.