Nestled in 10-acres of delightful tropical gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house — albeit a luxury one, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.
Amenities
Kayaking
Snorkelling
Windsurfing
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Where is it
On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.
Hotel information
85 rooms and suites spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.
All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated.
Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.
Book by 31 May 2024 to receive up to 52.5% off stays between 01 Mar– 03 Jan '25. Terms and conditions apply. Blackout Dates apply. Applies to certain room types.
Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 4 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).
Live music nightly. Weekly Manager's cocktail party.
Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.
Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).
3 nights between 1 Nov -21 Dec.
5 nights between 22 Dec-24 Apr.
3 nights between 25 Apr-31 Oct.
7 night minimum stay applies at all times to Tree Top Suites.
* Denotes local charge.
Please note: this hotel accepts guests over 18 years only.
Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).
Based on 4020 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2900)
Very good (763)
Average (220)
Poor (88)
Terrible (50)
Serene and Enjoyable Experience
May 16, 2024J SBoston, Massachusetts
The resort boasts a lush and serene environment ideal for peaceful relaxation. There is private beach access to a one of the most appealing stretch of beach on the island. Entertainment was elegantly pleasant and diverse. The cuisine is representative of local fare and presented tastefully. Overall attention was great! I want to personally commend…
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The resort boasts a lush and serene environment ideal for peaceful relaxation. There is private beach access to a one of the most appealing stretch of beach on the island. Entertainment was elegantly pleasant and diverse. The cuisine is representative of local fare and presented tastefully. Overall attention was great! I want to personally commend my dining server Petrina for her graceful and accommodating service. She was very attentive and reflects the high standards of the resort. Kudos to her and her colleagues for making my stay enjoyable and memorable.
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Amazing beautiful belated honeymoon!
May 12, 2024glennn314Manchester, United Kingdom
This was our belated honeymoon and it was worth the wait!
We love it here! From the amazing, friendly staff, who deserve a raise! To the wicked rooms, that are like big tree houses! Then there's the gardens and grounds, with beautiful flowers plants, greenery and humming birds and wood oeckers to name a couple!
The cocktails, drinks and food is…
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This was our belated honeymoon and it was worth the wait!
We love it here! From the amazing, friendly staff, who deserve a raise! To the wicked rooms, that are like big tree houses! Then there's the gardens and grounds, with beautiful flowers plants, greenery and humming birds and wood oeckers to name a couple!
The cocktails, drinks and food is delicious! Love the red snapper and dumplings!
The beach.... oh man! Words cannot do it justice! It's worth it just for the beach and crystal clear and calm water! Loved spending our days just floating about there! Never ever getting tired of that experience!
Such a dream holiday!
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Beautiful, quiet, small, perfect
May 12, 2024V4481WXjamieeMiles City, Montana
The resort is beautiful and the staff is very friendly. I picked this resort because of a review I saw that said it was quiet and small and that’s exactly what I was looking for and wasn’t disappointed. The beach is beautiful and water crystal clear. Saw some sting rays and a starfish, but sadly no shells on the beach, if you enjoy shell hunting…
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The resort is beautiful and the staff is very friendly. I picked this resort because of a review I saw that said it was quiet and small and that’s exactly what I was looking for and wasn’t disappointed. The beach is beautiful and water crystal clear. Saw some sting rays and a starfish, but sadly no shells on the beach, if you enjoy shell hunting like I do.
One thing to be aware of that I didn’t know until I walked along the beach, there is a nude beach resort randomly between the other resorts. It’s a little ways down from this resort, but if you walk down to the end of the beach section be aware. On one side is a family resort with kids which didn’t make any sense to me.
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Even better than last time! A warm and beautiful welcome!
May 11, 2024Emma LKingston, Jamaica
This was visit #5 for us! We enjoyed it even more than last time - for several reasons. We stayed with my sister and her husband from the UK. They are "beach bums" and spent most of the time there, but we enjoyed chilling on our verandah, watching the birds and enjoying Nature. It was a birdwatcher's paradise! Our room overlooked a field and some…
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This was visit #5 for us! We enjoyed it even more than last time - for several reasons. We stayed with my sister and her husband from the UK. They are "beach bums" and spent most of the time there, but we enjoyed chilling on our verandah, watching the birds and enjoying Nature. It was a birdwatcher's paradise! Our room overlooked a field and some beautiful trees. The beach is much more lively!
We always have the greeting "Welcome home!" from staff, which is so lovely, and there was a Returnees' Dinner specially for returning guests, which was very good. What I liked was that the hotel managers, the head chef and others gave welcoming speeches, and we had special treatment for the whole evening - including a raffle for a free couples' massage at the spa - which we won! The "person to person" contact is really nice, and genuine.
You can see my last review for more about the hotel - did I mention it is green, natural, and generally quiet, with a lovely garden? It is not a large hotel. Although, since it had 100% occupancy when we were there, it was much livelier than usual. However, once you are in your room or on your verandah, it's really quiet.
Did I mention before (I know I did!) that the staff are simply amazing. Concierge Manager Kadian McPherson is so kind and warm.
The relatively new chef, Michael Barnett chats with the guests and get feedback on the dishes he prepares. One thing I noticed was that he seemed to have settled in really well and the food was up several notches! Really excellent choices, variety, and flavoursome. Dinner in the Lotus Restaurant (which you have to book) was delicious.
The ladies at the spa were lovely and I had a really nice pedicure.
We did enjoy our evenings. Piano Paul! He plays in the bar at least twice a week, is a wonderful and fascinating man, and a marvellous pianist with a wide repertoire. He loves his music, and guests love him and sing along with him. It's very interactive! The atmosphere at the bar was warm and friendly.
The hotel has recently remodelled and enlarged the pool - although quite frankly it still seemed rather small, but then the hotel was fully booked. Nevertheless, if you are not a beach person, it's a really nice spot.
Special shout out to the housekeeping lady, Afreka! Every day she made a different animal or bird with towels to place on our bed. She was awesome, as are all the staff quite frankly. I love the "omelette man" at breakfast (sorry I cannot remember his name) and all the serving staff.
As usual, our experience was 100% positive. We will be back!
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Wonderful retreat
May 11, 2024Sandra BMiami, Florida
The resort was wonderful with a rustic feel. We were surrounded by nature away from the business of typical resorts in the area. We especially loved the sounds of birds throughout the day and the chirping of crickets during the evenings, providing us with a delightful, natural serenade.
The staff members are polite, attentive, and professional,…
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The resort was wonderful with a rustic feel. We were surrounded by nature away from the business of typical resorts in the area. We especially loved the sounds of birds throughout the day and the chirping of crickets during the evenings, providing us with a delightful, natural serenade.
The staff members are polite, attentive, and professional, providing excellent service during our stay. They made us feel like family with personal attention to every detail. The meals were excellently crafted and you could tell they enjoyed preparing the meals for the guests. What a treasure it was to escape the hustle and bustle of life for us.
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Serene and Enjoyable Experience