W San Francisco

Union Square, San Francisco

Virgin rating

The hotel

Everything at the W is bright, smart and vibrant, from the artwork on the walls to your guest room, with its Munchie Box and a cosy window bench. Make sure you order a cocktail at The Living Room, a stylish hangout packed with geometric shapes and colour-changing lighting. Pick your night — there are DJs some nights, and board games on others. And for a tasty Californian dinner, head to TRACE with its organic food from local fishermen and farmers.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking

Where is it

In the relaxed but trendy SoMa (South of Market) district, just round the corner from Yerba Buena Gardens, by SFMOMA (the Museum of Modern Art), 5 blocks from Union Square, around a mile from Chinatown. Transfer time from San Francisco International airport: 20 minutes.

Hotel information

401 rooms and suites on 31 floors. All with 32” flat-screen plasma TV with movies on demand, CD/DVD player, iPod docking station, WiFi*, telephone, Munchie Box, mini-bar*, coffee maker (on request), safe, Signature bed, pillow menu, Whatever/Whenever® service* (for iPod® Shuffles and CD/DVD library), hairdryer, iron and board and bathrobes. 

Wonderful Rooms have 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

TRACE (upscale Californian menu, locally sourced produce, open for breakfast, lunch and dinner). The Living Room (bar, cocktails, light bites for lunch and dinner from TRACE, board games, DJs on select nights). 24-hour FIT® gym (with personal trainers*). Whatever/Whenever® Concierge service*. W Hotels – The Store. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi in public areas. Valet parking $65 a night plus tax (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1024)
  • Very good (840)
  • Average (379)
  • Poor (161)
  • Terrible (107)
Image of the Tripadvisor rating The W - a San Francisco treat!

May 12, 2024 darapSF San Francisco, California

Lovely hotel, beautifully decorated, great location, and wonderful staff (special shout out to JP at reception!). The rooms are good sized and there is lots of comfortable seating in the lobby as well. The Trace restaurant has great service and is a tasty option for breakfast/lunch; the food/beverage credit included in the destination fee makes… Read more
Lovely hotel, beautifully decorated, great location, and wonderful staff (special shout out to JP at reception!). The rooms are good sized and there is lots of comfortable seating in the lobby as well. The Trace restaurant has great service and is a tasty option for breakfast/lunch; the food/beverage credit included in the destination fee makes the prices reasonable. The destination fee also includes vouchers for many wonderful local sites, the Museum of Modern Art is right next door and the California Academy of Sciences in Golden Gate Park is fun to visit for adults and kids alike (best to get there on the early side to avoid waiting to get in). We also used the vouchers for the cable cars which are a SF institution - and if the line at Powell/Market is too long you can hop on a few blocks up Powell Street with a much shorter wait. Read less
Image of the Tripadvisor rating W hotel

May 6, 2024 Natalia R Miami, Florida

We visit the w in San Francisco every now and then. We love its location, right next to the sf museum of modern art, and walking distance to China town, and many luxury stores, and a short walk from pier 39. Our room always has amazing views to the city. They offer valet parking, and are pet friendly for a very reasonable price. Room service is… Read more
We visit the w in San Francisco every now and then. We love its location, right next to the sf museum of modern art, and walking distance to China town, and many luxury stores, and a short walk from pier 39. Our room always has amazing views to the city. They offer valet parking, and are pet friendly for a very reasonable price. Room service is decent but not the best. Read less
Image of the Tripadvisor rating Great value, really professional service

Apr 28, 2024 Otto27 Palo Alto, California

When a hotel makes a relatively minor screw up and then more than compensates for the problem I am quite impressed. We had reserved a corner room small suite with a view at a good price ($240) and arrived yesterday to check in. A quite nice fellow checked us in, gave us a room on the 27th floor. We went up to find that the room had not been make… Read more
When a hotel makes a relatively minor screw up and then more than compensates for the problem I am quite impressed. We had reserved a corner room small suite with a view at a good price ($240) and arrived yesterday to check in. A quite nice fellow checked us in, gave us a room on the 27th floor. We went up to find that the room had not been make up by the maid so we went back to the front desk. The fellow at the desk was deeply apologetic, gave us a room exactly one floor down, put a $40 food/beverage credit on our account. We spent the evening out at the Giants game only to return to the room and find a complimentary bottle of Cabernet and a nice platter of cheese, crackers, and fruit. The room was immaculate, everyone was sweet, and the minor error was fixed many times over. I would go back immediately. The room had an amazing view and represented an outstanding value. How's that for a view from a room at a decent value?? Read less
Image of the Tripadvisor rating Can't wait to come back!

Apr 16, 2024 BitcoinBlondie San Diego, California, United States

Staying at the W Hotel in San Francisco was an exceptional experience, especially notable as we celebrated our son’s first birthday. Jeff, the General Manager, and his team made every effort to ensure our stay was memorable and comfortable from the moment we arrived. Jeff personally made us feel welcome and went the extra mile by arranging a crib… Read more
Staying at the W Hotel in San Francisco was an exceptional experience, especially notable as we celebrated our son’s first birthday. Jeff, the General Manager, and his team made every effort to ensure our stay was memorable and comfortable from the moment we arrived. Jeff personally made us feel welcome and went the extra mile by arranging a crib in our room for our son, turning our accommodation into a cozy retreat for our family. He also recommended a fantastic local coffee spot called Sana, just a short walk from the hotel, where we enjoyed some of the best coffee in the city. This recommendation was particularly appreciated as it added a local flavor to our visit and was a great spot to start our mornings before heading out. The location of the W Hotel could not have been more convenient. Being able to walk to essential amenities like Target and Trader Joe’s was a tremendous advantage, allowing us to easily pick up any necessities for our son and ourselves without the hassle of long commutes or transportation. The view from our room was breathtaking, providing a stunning panorama of the San Francisco skyline that made our celebration even more special. The hotel’s proximity to child-friendly attractions also made our stay stress-free and fun. The entire team, from the valets to housekeeping, was incredibly accommodating, helping with everything from stroller management to ensuring our room was impeccably clean and comfortable. The personalized service and attentiveness we received, made our son’s first birthday not just a celebration, but a wonderfully joyous family experience we’ll always remember. Can't wait to come back! Read less
Image of the Tripadvisor rating The W gets another W from me

Apr 5, 2024 orange-u-tall Henderson, Nevada

I loved so many aspects of this property. While the room was the usual high standard of a W, my favorite features were the downstairs bar, and the accessible location in the heart of the city. The guest is close to so many landmarks in an easy walking distance. I love to walk in cities, and San Francisco offers ideal weather to do so. Public… Read more
I loved so many aspects of this property. While the room was the usual high standard of a W, my favorite features were the downstairs bar, and the accessible location in the heart of the city. The guest is close to so many landmarks in an easy walking distance. I love to walk in cities, and San Francisco offers ideal weather to do so. Public transportation was also easy to find, either by bus, BART or Cable Car. Ubers were also plentiful and reasonable in price. Read less