Intercontinental Chicago

Chicago, USA

Virgin rating

Grand 2 Beds Room
Grand Kind Room
Center Court
Grand 2 Beds Room
Michael Jordan's Steakhouse
Grand King
Grand 2 Beds Room
Grand Kind Room
Center Court
Grand 2 Beds Room
Michael Jordan's Steakhouse
Grand King

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Swimming Pool

Where is it

Perfect location for shopping on the world-famous Magnificent Mile; with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

792 guest rooms. All with air-conditioning, HDTV, WiFi access*, bottled water, Keurig K-Classic coffee machine, iHome phone dock and speaker, Agraria Home™ bath amenities, bathrobes, mini-bar*, hairdryer, safe and iron and board. 

Grand Rooms are 300 sq ft and have either 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Michael Jordan's Steak House (locally sourced ingredients, open for lunch and dinner). Center Court (buffet brunch). ENO (wines and cheese from around the world) . Starbucks®. Room service*. Indoor swimming pool. 24-hour fitness centre*. Spa Intercontinental*. Laundry/dry-cleaning service*. Concierge. Valet parking $71 plus tax, per day (payable locally, subject to change).

There is a resort fee of $20 per room, per night (payable locally, fee subject to change). 

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3741)
  • Very good (2014)
  • Average (816)
  • Poor (367)
  • Terrible (255)
Image of the Tripadvisor rating Home again with our friends at the Intercontinental

May 13, 2024 wchapleau Chicago Heights, Illinois

This is our downtown Chicago Home. Perfectly situated for enjoying everything the city has to offer. Starting with being welcomed home by Will and Clive at the door, and Eva and Tetsge at the front desk making sure our accommodations are perfect. The history and beauty of the hotel are always a joy to return to. The restaurants are great and allow… Read more
This is our downtown Chicago Home. Perfectly situated for enjoying everything the city has to offer. Starting with being welcomed home by Will and Clive at the door, and Eva and Tetsge at the front desk making sure our accommodations are perfect. The history and beauty of the hotel are always a joy to return to. The restaurants are great and allow a window onto the city as you relax between adventures. Hats off to the housekeeping team who always make us feel welcome. Read less
Image of the Tripadvisor rating Beautiful space

May 11, 2024 Melissa K

This is an absolutely beautiful hotel. Very comfortable bed with an amazing view. I had a king-sized bed on the 37th floor. Close to many things downtown and near the riverwalk. Great for a business trip but definitely priced for how nice it is.
Image of the Tripadvisor rating Need to learn how to cook a steak.

May 7, 2024 goodnightjoe Irvine, California

The hotel room is spacious and clean. I like the rooms. The restaurant was another matter. The service was good. We sat in the bar area and had dinner. We arrived at 6 PM on a Sunday and immediately seated. The service was great and our waiter attentive. We had problem with the meal. We order the crab cakes and Tomahawk steak. The steak came out… Read more
The hotel room is spacious and clean. I like the rooms. The restaurant was another matter. The service was good. We sat in the bar area and had dinner. We arrived at 6 PM on a Sunday and immediately seated. The service was great and our waiter attentive. We had problem with the meal. We order the crab cakes and Tomahawk steak. The steak came out pale and we looked between the slices and noticed it was pan fried. The server admitted the steak looked rare instead of medium rare. One side of each slice was pan fried while the other side was raw. They took the middle slices back to pan fried them more and the dish did not look appetizing when it returned. Some of the slices were overcook. It looked like a pile of meat next to a large bone. They ruined a perfectly good piece of meat. My son was already eating his meal so we eat the steak. You would assume they know how to cook a steak at a steakhouse. The chef should have never let that dish out of the kitchen. Hotel 5 star Restaurant 1 star Read less
Image of the Tripadvisor rating Fantastic location with world-class fitness facilities, right on the miracle mile.

May 7, 2024 Wanderer17094205302 Norfolk, Virginia

Fantastic location with world-class, swimming pool and fitness facility. Helpful staff were very accommodating. I stay at this hotel every time I come to Chicago and I highly recommend it to others especially those who want to burn off a few calories of that heavy Chicago food.
Image of the Tripadvisor rating Historic landmark hotel worth a stay

May 7, 2024 luvtodiveVA Reston, Virginia

This is a lovely historic hotel on Michigan Avenue. It is a full service hotel and did not disappoint. In addition to a very clean room and a nicely updated modern decor, the Michael Jordan Steakhouse on the main floor offered a typical menu with outstanding execution. I give very high marks for the delicious Braised Short Ribs on pasta with a… Read more
This is a lovely historic hotel on Michigan Avenue. It is a full service hotel and did not disappoint. In addition to a very clean room and a nicely updated modern decor, the Michael Jordan Steakhouse on the main floor offered a typical menu with outstanding execution. I give very high marks for the delicious Braised Short Ribs on pasta with a truffle butter sauce and side of brussel sprouts. A must-see is the eye-popping indoor swimming pool in the fitness center. I am sure you and your children will enjoy this amenity. In summary this is a hotel definitely worth exploring. Read less