Virgin Hotels Chicago

Chicago, USA

Virgin rating

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise and indulge in craft cocktails and small bites. If you want some inspiration for your trip, the hotel app shares locals’ favourites (and allows you to control the thermostat in your room, order room service and more).

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Grand Chamber Suites are slightly larger, sleeping maximum 2 adults.

  • Booking Bonus: Virgin Atlantic Holidays customers receive waived resort fee, saving $25 plus tax, per room, per day. Applicable to bookings made from 18th Dec 2023.
  • Book 31st May and receive waived resort fee & $25 food and beverage credit per room per day, with a combined daily saving of $50 plus tax. Plus receive a complimentary room upgrade to the next available room (subject to availability on arrival). Terms & conditions apply. To qualify for food and beverage credit, bookings will indicate $25 F&B credit per room per day.

Valet parking $75 plus tax for 24 hours (payable locally, fee subject to change).

Miss Ricky’s (lunch, brunch and happy hour daily both indoors and al fresco). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night).

Live music nights at Cerise rooftop bar. DJ sets on Miss Ricky's patio on Fridays and Saturdays.

24 hour fitness centre.

24-hour room service*. Complimentary WiFi. Concierge. 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: There must be somebody age 21+ on the reservation in order to check-in at this hotel. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2692)
  • Very good (471)
  • Average (158)
  • Poor (62)
  • Terrible (37)
Image of the Tripadvisor rating Not what it was

May 17, 2024 TheToastmaster Dallas, Texas

Several issues this time. And we stay at Virgin most of the time in Chicago. They no longer have the nice British toiletries. The rose is gone in favor of some gelatinous coconut almost mass market soap shampoo and conditioner. The Yorkshire Gold tea from England is no more and it's some inferior brand. What used to be street pricing as they… Read more
Several issues this time. And we stay at Virgin most of the time in Chicago. They no longer have the nice British toiletries. The rose is gone in favor of some gelatinous coconut almost mass market soap shampoo and conditioner. The Yorkshire Gold tea from England is no more and it's some inferior brand. What used to be street pricing as they called it for bar snacks and drinks in the room are now priced exorbitantly. We had issues getting room service and they were rather rude. As for your $25 a day fee for what? You're losing your integrity also. There are many other choices in the area and we will look towards those next time we're in Chicago. Plus it's also time to replace the mattresses which are starting to wear sag. And please get pillows that aren't so soft that you suffocate in them with no shoulder and neck support. Read less
Image of the Tripadvisor rating Amazing service!

May 16, 2024 jr a

Rooms were nice and the service here is top notch! If you’re lucky enough to meet Deandre you’ll see why I had to leave a review. I’ve worked in the service industry for years and don’t meet many people who genuinely love taking care of the guest like that. 10/10
Image of the Tripadvisor rating Great and clean hotel for an awesome Chicago stay

May 15, 2024 Matthew S Oakland, California

loved the rooms, the amenities, the bed and the shower. would stay here again. The staff at the front desk were super friendly as well
Image of the Tripadvisor rating Excellent option

May 15, 2024 anamacadena

We will definitely stay there again. Food delicious, staff and service very nice and kind, beautiful and clean room (love the shower), easy ubication. Elina helped to me for a surprise to my husband. She always able to give me the options. Danny was nice since the time we arrived to the hotel. Thanks
Image of the Tripadvisor rating Fun!

May 15, 2024 Hayley H

Kelsey at Miss Ricky’s was great! It was an amazing, inspiring, and beautiful time myself and my friend had drinking here in the morning. Kelsey brightened my day and made my experience here very very very very very very very very very very good!