North Conway Grand

New Hampshire, New England

Virgin rating

The hotel

Shopaholics will be in seventh heaven at this hotel - it's home to the largest tax-free factory outlet in New England. But that's not all, other amenities include an indoor pool, an outdoor pool, a hot tub and fitness centre, not to mention an excellent restaurant. Over-sized rooms have a modern, contemporary design and come complete with home-from-home amenities like a microwave and fridge. Kids will be in their element here, with a programme of activitites such as movie nights and ice cream socials, and there's even a dedicated zero-entry pool with slides and spray jets.

Amenities

  • Bar
  • Ski
  • Spa
  • Swimming Pool
  • Hot tub
  • Children’s Playground
  • Free Parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

In the heart of North Conway, New Hampshire. Adjacent to the Settlers Green Outlet Village. 5-minute drive to Cranmore, 45 minutes to Loon, 40 minutes to Bretton Woods and 1 hour to Cannon. Driving time from Boston Logan International Airport: 2 hours 30 minutes.

Hotel information

200 modern and comfortable rooms on 4 floors with 3 lifts. All with air-conditioning, TV, tea/coffee making facilities, fridge, mini-microwave, iron and board, hairdryer and safe. Standard Rooms are 350 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary full American breakfast. Mountainside Restaurant (open for breakfast and dinner). Mountaiside Tavern (light bites, cocktails and beer). Indoor heated pool and hot tub. Outdoor heated pool, hot tub and sun deck. Outdoor zero-entry kids' pool with slides and spray jets (open seasonally). Fitness centre. Spa*. Sauna. Kid's activities including movie nights, ice cream socials and storytelling. Complimentary WiFi.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (817)
  • Very good (628)
  • Average (352)
  • Poor (173)
  • Terrible (153)
Image of the Tripadvisor rating Not the cleanest.

May 15, 2024 jfallon7

Great location. Friendly professional staff. Restaurant closed but they did offer continental breakfast for $8.
Image of the Tripadvisor rating Excellent Stay

May 15, 2024 Monica D Somerset, Massachusetts

The location was perfect, the hotel was super clean and inviting. It was quiet for sleeping. My husband visitid the fitness center and enjoyed it. There were many people haeding to the pool, but we were not prepared for it. The staff was friendly. The bed was comfortable, the carpet in the room looked brand new, the bathroom was clean. We had… Read more
The location was perfect, the hotel was super clean and inviting. It was quiet for sleeping. My husband visitid the fitness center and enjoyed it. There were many people haeding to the pool, but we were not prepared for it. The staff was friendly. The bed was comfortable, the carpet in the room looked brand new, the bathroom was clean. We had everyhting we needed for our 3 night stqay in the room. Read less
Image of the Tripadvisor rating Very nice hotel, just a lot of frustrations and inconveniences. The staff was very nice.

May 13, 2024 ciaramiller10

Very nice hotel, just a lot of frustrations and inconveniences. The staff was very nice, but should be more knowledgeable. For our couples get away there should be more options, as well as a notification that the pool and hot tub inside would be closed our entire stay. There is no way that the hotel did not know about this maintenance at the time… Read more
Very nice hotel, just a lot of frustrations and inconveniences. The staff was very nice, but should be more knowledgeable. For our couples get away there should be more options, as well as a notification that the pool and hot tub inside would be closed our entire stay. There is no way that the hotel did not know about this maintenance at the time of our reservation. There is now way that the out door pool is an acceptable replacement in April. Read less
Image of the Tripadvisor rating Do it!

May 13, 2024 santiago8394 Boston, Massachusetts

Staff was fantastic! Walk from the hotel to the outlets which is in the next plot. Rooms were clean and comfy. Pool and hot tub indoor and outdoor was awesome. We will definitely be returning.
Image of the Tripadvisor rating Good hotel, good amenities an location

May 12, 2024 V2500XBpeterb London, United Kingdom

We stayed 2 nights. It was comfortable and convenient for what we wanted to do. The hotel amenities were good.