This hotel is a very popular addition to the Hilton family, with state-of-the-art amenities, superb guest rooms and, a great location in the city's stylish fashion district of Chelsea, just south of Times Square and considered the new midtown. Central to all the sights and sounds of New York City's nightlife, award winning restaurants, galleries and museums it is also walking distance of the Empire State building, Macy's and 34th street for that all important shopping. Full American cooked breakfasts are served in the hotel restaurant or head into town to dine after a drink or two in the Lounge. There is also a fitness centre for those of you who wish to keep in shape!
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Where is it
West 28th St, 3 blocks from Madison Square Garden. Close to an eclectic mix of nightlife, award-winning restaurants, shops and boutiques.
Hotel information
169 rooms on 24 floors in 1 building with 2 lifts. All with air-conditioning, flat-screen TV, complimentary WiFi, alarm/clock radio, telephone, Keurig® coffee maker, mini fridge, microwave, iron and board and hairdryer. King Rooms are 220-235 sq ft with 1 king-size bed, sleeping maximum 2 adults.
Queen Queen Rooms are also 220-235 sq ft with 2 queen-size beds, sleeping maximum 4 adults.
The Garden Grille and Bar (temporarily closed). Lounge. Fitness centre. 24-hour Pavilion Pantry. Complimentary WiFi. Room service* (11:00am-11:00pm). Free daily newspaper. Concierge.
One person must be aged 18 years and over in each room.
*Denotes local charge.
Based on 2653 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1164)
Very good (992)
Average (294)
Poor (109)
Terrible (94)
Great experience close to Chelsea.
May 3, 2024Timothy F
Nice accommodations. Great receptionist Terrence Conseillant. Great guy. Very personable. Some of the finest New York has to offer.
Nice workers here!
Apr 28, 2024Yongjun J
I spend a day with my girlfriend in April 28th, and it was so nice experience and reasonable price.
Special thanks to Terrence, he is very kind and nice to us, and made us very happy. And also didnt remember the name, but the worker who took our bags was also very nice.
I recommended this hotel for short trip and travel with friends!
Great check in
Apr 12, 2024general n
We had a complicated reservation for a large family and Terrence C was a champ. He took the time to find the best options for us to make our stay wonderful. It made all the difference after a long day of travel. The rooms were clean and very nice. Thank you!
Great base for a stay in New York!
Apr 11, 2024DH2004_12The Hague
Decent hotel in a great location. The hotel is a bit threadbare but clean. We were with 4 adults and had 1 king room and one room with 2 queen beds and stayed for 1 week. Beds were comfortable, towels & amenities replaced daily. We had a room overlooking the back so it was quiet at night. Staff were very kind & helpful. It is billed as a 3 star…
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Decent hotel in a great location. The hotel is a bit threadbare but clean. We were with 4 adults and had 1 king room and one room with 2 queen beds and stayed for 1 week. Beds were comfortable, towels & amenities replaced daily. We had a room overlooking the back so it was quiet at night. Staff were very kind & helpful. It is billed as a 3 star hotel and this is accurate.
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Terrible- don’t stay here
Apr 8, 2024allison A
Terrible. We had booked two nights but left after one night. The front desk staff were extremely rude and unhelpful- seemed disinterested in the guests and unhappy. The double queen room was tiny and barely accommodated our family (2 adults and 2 kids). The location is terrible - super busy neighborhood and not a good spot for families with kids.…
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Terrible. We had booked two nights but left after one night. The front desk staff were extremely rude and unhelpful- seemed disinterested in the guests and unhappy. The double queen room was tiny and barely accommodated our family (2 adults and 2 kids). The location is terrible - super busy neighborhood and not a good spot for families with kids. The only bright spot was the folks that worked in the breakfast area -kind and helpful. We moved to the Marriott on 59th and were much happier. Dont stay here. I’m sorry we even wasted one night. If I could give zero stars I would.
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