Conrad New York Midtown

Midtown, New York

Virgin rating

Dabble
One Bedroom Suite
City View Deluxe Suite
Sky Suite
Deluxe City View
Dabble
One Bedroom Suite
City View Deluxe Suite
Sky Suite
Deluxe City View

The hotel

Live like a local at the Conrad New York Midtown — your stylish suite comes with loads of space, fantastic views, and a luxury marble bathroom. Tickle your taste buds with something light to eat or a classic cocktail in the bar, and admire the quirky artwork showcased on the hotel’s walls. Don’t want to head out to eat? You don’t have to with the 24-hour in-room dining. But if you do want to explore the city that never sleeps, you’re in the perfect place to stroll to Times Square, Central Park, the Rockefeller Center, and so much more.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In the heart of Midtown, 4 blocks from Central Park and 6 blocks from Times Square and the Theater District. Transfer time from John F. Kennedy International Airport: 45 minutes.

Hotel information

562 suites. All with air-conditioning, flatscreen TV, Nespresso® coffee machine, safe, hairdryer and iron and board. One Bedroom Suites are 500 sq ft and have a separate living area, marble bathroom and a bay window with views of Midtown Manhattan, with 1 king-size bed, sleeping maximum 2 adults.

City View Two Bedroom Suites are 750 sq ft and have a separate living area, marble bathroom, one bedroom with 1 king-size bed and the other bedroom with 1 queen-size bed, sleeping maximum 4 adults or 2 adults and 2 children.

Park View One Bedroom Suites are 525 sq ft and are located on high floors with views of Central Park, with a separate living room, marble bathroom and 1 king-size bed, sleeping maximum 2 adults. 

City View One Bedroom Suites are as above, but with views of the city or Central Park, with 1 king-size bed, sleeping maximum 2 adults.

City View Deluxe Suites are 525 sq ft and have views of Midtown, a marble bathroom, and 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Sky Suites are 850 sq ft and are on the 50th floor with views of Central Park or the city, with living room complete with sound system, dining area, marble bathroom with soaking tub and large tower, and 1 king-size bed, sleeping maximum 3 adults.

Dabble (light plates and cocktails). 24-hour fitness centre. Laundry/dry-cleaning service*. Concierge. 24-hour room service*. Valet parking*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: one person must be aged 18 years and over in each room.

Please note: this hotel was previously The London NYC.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2697)
  • Very good (1186)
  • Average (483)
  • Poor (240)
  • Terrible (213)
Image of the Tripadvisor rating Shocking Customer Service

May 16, 2024 Relax677552

Booked this hotel last year for July 2024, today they tell me they are no longer going to be a Conrad hotel and cancelled my reservation. No offer to help find me a room in the new brand or elsewhere. As prices are now much higher as only a few weeks away this Hotel has really left me in a bad position.
Image of the Tripadvisor rating Great stay at a great hotel

May 16, 2024 Arnon B Herzliya, Israel

Great stay at a great hotel This was our fourth stay at the Conrad Midtown. A great hotel is a combination of great facility and rooms combined with great service. Service is people and the people at the Conrad are absolutely great. We had three suites each nicer than the other and the service at the Conrad keeps a class of its own incomparable… Read more
Great stay at a great hotel This was our fourth stay at the Conrad Midtown. A great hotel is a combination of great facility and rooms combined with great service. Service is people and the people at the Conrad are absolutely great. We had three suites each nicer than the other and the service at the Conrad keeps a class of its own incomparable to any hotel we ever stayed in NY (*after more than 80 visits to the city). At arrival we were greeted by Christina at the reception who managed to find rooms close to each other on the same floor to meet our requests. The following days Karine at reception was extremely helpful and accommodating. We had more than a few packages delivered an Venessa, the Concierge who was very helpful . William who handles packages went out of his way and finally found that a package we waited for was delivered to a wrong address and not to our hotel . Breakfast is not cheap but has a great variety, freshly made eggs and a very friendly team from Stacey who arranged for us a table for 7 people and the great friendly and attentive Kabir and Mukit . Conrad Midtown is a Gem in NY . Read less
Image of the Tripadvisor rating Avoid.

May 14, 2024 Jean R

This is the worst hotel I've ever stayed at. For two days in a row, the room wasn't cleaned. On the first day, as we didn’t want to wait we simply requested towels so we could shower, and it took nearly 30 minutes to receive them. On the second day, we asked reception three times throughout the day to ensure the room was cleaned, but when we… Read more
This is the worst hotel I've ever stayed at. For two days in a row, the room wasn't cleaned. On the first day, as we didn’t want to wait we simply requested towels so we could shower, and it took nearly 30 minutes to receive them. On the second day, we asked reception three times throughout the day to ensure the room was cleaned, but when we returned at night, nothing had been done. This place certainly doesn't deserve a 5-star rating; it should be classified as a motel. Read less
Image of the Tripadvisor rating Underwhelming

May 3, 2024 exitrow Seattle

This is a three-star hotel masquerading as a five-star hotel. The rooms were large and well appointed. And the gym is excellent - especially for a hotel. But there were serious service lapses throughout my stay. For starters, there were no sheets on the bed when I entered my room. The comforter was draped over the TV. I went to the lobby to… Read more
This is a three-star hotel masquerading as a five-star hotel. The rooms were large and well appointed. And the gym is excellent - especially for a hotel. But there were serious service lapses throughout my stay. For starters, there were no sheets on the bed when I entered my room. The comforter was draped over the TV. I went to the lobby to report the issue and went to dinner. When I returned at 9:00 pm, my room still had no sheets. One person said there was a housekeeping "backlog" (at 9:00 pm!) Excuses and "backlogs" are not supposed to happen at 5-star hotels. Eventually, the hotel switched me to another room. But the next day, housekeeping forgot to replace the coffee pods. And service problems persisted at the restaurant. At breakfast, finding anyone to bring butter and refill coffee and water took effort. Read less
Image of the Tripadvisor rating AMAZING!

Apr 27, 2024 Eileen H Arizona

Our family of 4 (2 adults, 1 teen, and 1 tween) stayed for 5 nights last month. We absolutely loved it and we are so disappointed to hear that this location will no longer be part of the Hilton brand in June. We stayed in a 2 bedroom suite. Rooms were clean. There was an issue with the lights in the bathroom. We called for service and… Read more
Our family of 4 (2 adults, 1 teen, and 1 tween) stayed for 5 nights last month. We absolutely loved it and we are so disappointed to hear that this location will no longer be part of the Hilton brand in June. We stayed in a 2 bedroom suite. Rooms were clean. There was an issue with the lights in the bathroom. We called for service and maintenance was at our door about 5 minutes later. All of the staff were very friendly. Our bellman, Nelson, not only helped us w/ our bags at check in, but also gave us great dinner suggestions. Olivia S. at the concierge desk went above and beyond to ensure our teen and tween had a memorable stay. On our morning of checkout, the street was closed due to a half marathon. The bellman, Stefan, did not hesitate to accompany us down to 6th Ave with our bags and help us catch a cab. Location can not be beat. We specifically wanted to be close to Times Square, but not too close and this was perfect. Everything was very close and within walking distance. We hope to stay there again in the future! Read less