Fairfield Inn & Suites by Marriott Penn Station

Midtown, New York

Virgin rating

The hotel

If you’ve come to New York to explore, you’ve come to the right place – the entrance to Penn Station is less than 100 yards from the Fairfield’s front door! Alternatively, you can walk to all main attractions, of which there are numerous nearby. A great place to base yourself, the Fairfield offers modern, well-equipped accommodation and deluxe amenities. A unique feature is the Rooftop Observatory with unobstructed views of Midtown Manhattan – grab a drink from the bar, kickback and simply soak up the vibe surrounding you. A complimentary grab 'n' go breakfast gets each day off to a perfect start and for lunch and dinner there are eateries galore just a stone’s throw away. Guest satisfaction is of the utmost important to staff ensuring a happy atmosphere all round!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

On West 33rd Street, within walking distance of Penn Station and Madison Square Garden. Also nearby are Macy’s and Times Square. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

239 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, tea/coffee maker, safe, hairdryer, iron and board. Standard Rooms are 230 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Standard Double Rooms are 225-255 sq ft with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary grab and go breakfast available. Skyline Lounge & Bar (rooftop bar, open seasonally). Fitness centre. Complimentary WiFi. Coin laundry*. 24-hour reception*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

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One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1007)
  • Very good (720)
  • Average (185)
  • Poor (54)
  • Terrible (49)
Image of the Tripadvisor rating Typical chain hotel, great location with friendly staff

May 11, 2024 LotsaTraveling Stony Brook, New York

I stayed 5 nights in this hotel while attending a professional meeting at the Javits convention center. Staff: The hotel staff were friendly and efficient. Rooms: These were typical for a chain hotel of this level and on the small side, as is typical of NYC hotel rooms. However the rooms were clean with the usual features. Other amenities:… Read more
I stayed 5 nights in this hotel while attending a professional meeting at the Javits convention center. Staff: The hotel staff were friendly and efficient. Rooms: These were typical for a chain hotel of this level and on the small side, as is typical of NYC hotel rooms. However the rooms were clean with the usual features. Other amenities: Breakfast was free though I never got there in time to try it. Ditto for the gym. Location: The hotel is within a reasonable walk of the convention center and right across the street from the new train pavilion of Penn Station. This made it easy to get to when traveling from out of town since Amtrak trains go into Penn station and the air train from JFK airport goes to Jamaica where you can transfer to a Long Island Rail Road train into Penn station. Subways from Penn station connect easily to other parts of the city. Overall I would definitely stay here again if attending an event at the convention center. Read less
Image of the Tripadvisor rating Hotel cancelled my reservation last minute!

May 8, 2024 Rachel L Clovis, New Mexico

The customer service at this hotel is absolutely unacceptable. Apparently they run cc transactions the night before the stay and for some reason there was an issue with my cc. Instead of calling me to check on the status of the cc or offer an opportunity to fix the problem, they automatically cancelled my room! We arrived at the hotel only to find… Read more
The customer service at this hotel is absolutely unacceptable. Apparently they run cc transactions the night before the stay and for some reason there was an issue with my cc. Instead of calling me to check on the status of the cc or offer an opportunity to fix the problem, they automatically cancelled my room! We arrived at the hotel only to find out the reservation was cancelled! We were stuck booking a room at the last minute in NYC the night of our stay!! Not cool! We ended up paying $1500 for a room at another hotel due to limited room availability. It seems this hotel would prefer to cancel those cheaper rates to over-sale at the inflated last minute rates. BAD BUSINESS, this is not how you treat loyal customers. Read less
Image of the Tripadvisor rating Excellent location & value - well run hotel

Apr 9, 2024 Samantha T Toronto, Canada

Excellent location for both Penn Station and events at MSG. Also easy access to subway, and great walking distance to Empire State, Times Square and even Hudson yards. We went all over NYC and found the location perfect. The included breakfast was well run in the morning with wonderful staff working very hard. Overall this was great value and… Read more
Excellent location for both Penn Station and events at MSG. Also easy access to subway, and great walking distance to Empire State, Times Square and even Hudson yards. We went all over NYC and found the location perfect. The included breakfast was well run in the morning with wonderful staff working very hard. Overall this was great value and would stay again for any events in NYC. Read less
Image of the Tripadvisor rating Comfortable and Convenient stay at Fairfield Inn Midtown, New York

Mar 28, 2024 Jan C

I recently stayed at this hotel and found it comfortable and quaint. It was convenient to Penn Station and I enjoy exploring the things that Penn Station had to offer. Shea help my family at the hotel and I found her to be thorough and efficient. She was a dear doll.
Image of the Tripadvisor rating TERRIBLE EXPERIENCE

Mar 26, 2024 Jarryd C San Diego, California

THE HOTEL HAD A FLOOD ACROSS 6 FLOORS AND THEY HAD NO IDEA WHAT TO DO. GUESTS HAD TO CALL THE FIRE DEPARTMENT BECAUSE NO ONE WAS TAKING ACTION AND TOLD US WE CAN STAY SOMEWHERE ELSE. FLOORS WERE SOAKED AND WATER IN THE ROOM WAS BLACK AND BROWN AND STAFF DID NOT TELL ANYONE. PERSONAL BELONGINGS WERE DESTROYED IN THE FLOOD AND STAFF DID NOT CARE.