Intercontinental New York Times Square

Midtown, New York

Virgin rating

Superior King Room, Intercontinental Times Square, New York
Lobby Lounge, Intercontinental New York Times Square, New York
Superior King Room, Intercontinental Times Square, New York
Lobby Lounge, Intercontinental New York Times Square, New York

The hotel

The Intercontinental New York Times Square is superbly located with shops, restaurants and bars right on it's door and within walking distance to Times Square, Rockefeller Center, Restaurant Row and Broadway. Guestrooms are designed to evoke a chic Manhattan residence with spa-inspired bathrooms accented by midnight blue mosaic tiles. Complete with floor-to-ceiling windows rooms offer dramatic views over Manhattan skyline, Hudson River and Broadway, a relaxing place to relax in-between sightseeing.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Room Service
  • Close to City Centre

Where is it

Right on Times Square, located in the centre of Manhattan’s theatre, dining, and fashion districts. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

547 rooms. All with air-conditioning, satellite TV with pay-per-view films, telephone, mini bar*, safe, iron and board and hairdryer. Classic Rooms are 350 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Rooms are 270 sq ft and are located on floors 10-25 offering amazing city views with 1 king-size bed, sleeping max 2 adults or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Stinger Cocktail Bar and Kitchen (cocktails, light snacks). 24-hour fitness centre. In-room beauty services*. Sculpture garden. 24-hour room service*. Concierge service*. Laundry/dry-cleaning service*. Complimentary WiFi. Valet Parking*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - $15 food credit per room, per day (excluding mini-bar) - $10 beverage credit per room, per day (excluding mini-bar) - $15 laundry/dry cleaning credit per room, per day - Enhanced high-speed internet service - Free local and national calls - VIP discount book for The Shops at Columbus Circle - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.


One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4159)
  • Very good (2389)
  • Average (906)
  • Poor (350)
  • Terrible (307)
Image of the Tripadvisor rating As A 4 Star Hotel Can Do Better

May 15, 2024 802jerryp

The staff is amazing, courteous, professional and accommodating. The rooms need an update and some general maintenance. The ceiling in the shower is peeling, the wood unit where the TV sits is worn, severely scratched and needs attention. The carpet in the rooms is dirty, old and smelly. The mattress if you sit on the edge you can feel a plastic… Read more
The staff is amazing, courteous, professional and accommodating. The rooms need an update and some general maintenance. The ceiling in the shower is peeling, the wood unit where the TV sits is worn, severely scratched and needs attention. The carpet in the rooms is dirty, old and smelly. The mattress if you sit on the edge you can feel a plastic edge which is hard. Also, would suggest looking at a sitting configuration whereby there are two chairs rather than one velvet fabric chair which is dirty and old. Lastly, could use a suitcase stand…A 4 star property can do better Read less
Image of the Tripadvisor rating Generally good but parking a bit confusing.

May 14, 2024 carolw582 Rochester, New York

The hotel itself was wonderful. The room was very clean and the staff was friendly and helpful. There could have been more information on the hotel website regarding parking. We included the daily parking fee in our reservation and parked near the hotel in an Edison parking garage which also housed rental car pickup and drop off. We were unaware… Read more
The hotel itself was wonderful. The room was very clean and the staff was friendly and helpful. There could have been more information on the hotel website regarding parking. We included the daily parking fee in our reservation and parked near the hotel in an Edison parking garage which also housed rental car pickup and drop off. We were unaware until we were held up in line in the garage that it is valet parking only. When we went to pick up our car the next day there was nobody in the pick up area office to answer a question. Read less
Image of the Tripadvisor rating Excellent

May 13, 2024 FrequentTraveller921 London, United Kingdom

I stayed here for a night in May 2024. The hotel is very well situated both for the myriad companies but also of course all that New York can offer. The Whitney is only 20 minutes away via the High Line to give you an example. The hotel room was excellent with a fantastic view, and the bed comfortable and offering a great night sleep. The shower… Read more
I stayed here for a night in May 2024. The hotel is very well situated both for the myriad companies but also of course all that New York can offer. The Whitney is only 20 minutes away via the High Line to give you an example. The hotel room was excellent with a fantastic view, and the bed comfortable and offering a great night sleep. The shower pressure was perfect and of course I enjoyed the excellent slippers. My only comment would be the breakfast. I was surprised that there was little mention of a la carte options. In fact I don’t think it was ever mentioned. Special mention of the wonderful staff at the ambassador check in - efficient and friendly and a credit to the brand. Read less
Image of the Tripadvisor rating Outstanding Staff

May 13, 2024 LightPacker656045

My wife and I visited NYC for our anniversary. We decided to stay at the Intercontinental because we have good experiences in the past. However, this experience far exceeded our expectations. The staff at the hotel were amazing. Charles, Benny, Vladimir, David were individuals who went above and beyond for us everyday throughout our stay at the… Read more
My wife and I visited NYC for our anniversary. We decided to stay at the Intercontinental because we have good experiences in the past. However, this experience far exceeded our expectations. The staff at the hotel were amazing. Charles, Benny, Vladimir, David were individuals who went above and beyond for us everyday throughout our stay at the hotel. They were amazing and truly supported all of our needs and more. There were others as well, but those individuals went so far above and beyond for us, we don’t want to stay with any other hotel brand anymore and are looking forward to staying at this location again in the near future. Read less
Image of the Tripadvisor rating Great service, great location, great room

May 12, 2024 Companion820320

Excellent service and amenities— and a view to die for from the 31st floor. There was a mix-up that caused our reservation to be cancelled by Expedia without our knowledge, but the manager (Eduardo) quickly smoothed things out and even gave us an upgraded room, We’ll definitely be back!