JW Marriott Essex House

Midtown, New York

Virgin rating

Essex Room
SOUTHGATE Bar & Restaurant
Southgate Restaurant and Bar
Central Park View Suite
Central Park View Suite
Essex Room
SOUTHGATE Bar & Restaurant
Family Suite
Family Suite
Junior Suite
Junior Suite
Junior Suite
Manhattan Suite
Manhattan Suite
SOUTHGATE Bar & Restaurant
Essex Room
SOUTHGATE Bar & Restaurant
Southgate Restaurant and Bar
Central Park View Suite
Central Park View Suite
Essex Room
SOUTHGATE Bar & Restaurant
Family Suite
Family Suite
Junior Suite
Junior Suite
Junior Suite
Manhattan Suite
Manhattan Suite
SOUTHGATE Bar & Restaurant

The hotel

Elegant Art Deco-style and top-notch service characterise this 1930s hotel overlooking Central Park. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. The rooms are all designed in a contemporary style, with modern features and amenities, and some even have sweeping views of Central Park — what a view to wake up to each morning!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa
  • Close to City Centre

Where is it

On Central Park South, between 6th and 7th Avenues, a few steps into Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

427 rooms and 101 suites. All with air-conditioning, TV, WiFi access*, mini-bar*, safe, hairdryer, bathrobes and iron and board. Essex Rooms are 330 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Central Park View Rooms are 300–350 sq ft and have views over Central Park, with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites are 500 sq ft and have living area and marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Family Suites are 700 sq ft and have separate living room, marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Manhattan Suites are 700 sq ft and have city views, separate living room, marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children (3rd child permitted on a rollaway bed*).

Central Park View Suites are 750 sq ft and feature sweeping views of Central Park, separate living room and marble bathroom with oversized bathtub, with 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Family Connector Rooms are available as a combination of Essex Rooms and Junior Suites, and sleep up to a maximum of 8 people.

SOUTHGATE Bar & Restaurant (open for breakfast, lunch, dinner and late night menu). PRIMP spa*. Fitness centre. Federico Salon*. Room service*. Local restaurant dinner delivery service*. Concierge. Dry-cleaning service*. Complimentary WiFi in the lobby and public areas. Valet parking $85 for standard vehicles and $90 for oversized vehicles, plus tax per day (payable locally, subject to change).

​Daily Amenity Fee $40.16​ plus applicable taxes payable at the hotel (fee subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

One person must be aged 21 years and over in each room at check-in.

Please note: rollaway beds are available at the cost of $75 per night (payable locally, subject to change).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1090)
  • Very good (666)
  • Average (338)
  • Poor (175)
  • Terrible (160)
Image of the Tripadvisor rating Service at front desk MUST improve!

May 7, 2024 Dr_Iris_B Ramat Gan, Israel

How strange is to rate the JW Essex house only 2**? Well, if you don’t feel welcome at any point of your stay ( not to mention the fact that I am Marriott Titanium Elite), get unfriendly and even rude behavior from a front desk manager and need to argue for what is suppose to be Titanium guaranteed benefits, thank I guess that would be the… Read more
How strange is to rate the JW Essex house only 2**? Well, if you don’t feel welcome at any point of your stay ( not to mention the fact that I am Marriott Titanium Elite), get unfriendly and even rude behavior from a front desk manager and need to argue for what is suppose to be Titanium guaranteed benefits, thank I guess that would be the appropriate rating for me. This is a luxury hotel ( so luxurious that the US president himself spent a night there at the same time that we were there) the location is great and the room spacious and clean. BUT the front desk service was so terrible. They don’t even try to be nice- not even a smile ! So why come back to a hotel that doesn’t want me as a guest? Luckily there are very kind and pleasant staff members at the lounge ( like Juliette Johnson) that make a difference with their very friendly and attentive behavior. Don’t get me wrong, I was very upset with the incidents I had at front desk and I complained . I was compensated but I am still left with a very unpleasant feeling that will prevent me from returning here. It’s all about the service! And in that area there should be quite an improvement! I shouldn’t really be surprised that this is the general front desk attitude as I reached out to Mr Montoya, the front desk manager ( left several phone messages, emailed him and the hotel ) and never got any reply. I guess that says it all unfortunately ! Read less
Image of the Tripadvisor rating Perfection in NYC

Apr 8, 2024 allison A

Absolutely wonderful- we traveled from California and this was our families first time in NYC. From the minute we arrived the staff were accommodating and friendly. The location is superb and the hotel lobby and guest rooms are updated but with an old school New York vibe that we loved! We had a Jr suite for our family of 4 and we had plenty of… Read more
Absolutely wonderful- we traveled from California and this was our families first time in NYC. From the minute we arrived the staff were accommodating and friendly. The location is superb and the hotel lobby and guest rooms are updated but with an old school New York vibe that we loved! We had a Jr suite for our family of 4 and we had plenty of room. We did not eat any meals in the hotel restaurant so I cannot speak to the food. Several great restaurants are within walking distance. The hotel is right across the street from Central Park and we very much enjoyed exploring the park with our two children! This is a great place for families and the location can’t be beat! 5 stars all around! Read less
Image of the Tripadvisor rating Refurbished, still nice

Apr 5, 2024 carolmK577FR Cascade, Idaho

I love the location of this hotel, its staff and the flowers in the lobby. I stay in it whenever I go to New York. For me, they did not need to have mono colored updates or a sleeker, contemporary look. But I still love it. The location with Central Park across the street, Lincoln Center a few blocks away and subways accessible in a couple of… Read more
I love the location of this hotel, its staff and the flowers in the lobby. I stay in it whenever I go to New York. For me, they did not need to have mono colored updates or a sleeker, contemporary look. But I still love it. The location with Central Park across the street, Lincoln Center a few blocks away and subways accessible in a couple of blocks makes it easy to get around the city. Read less
Image of the Tripadvisor rating Very Dirty Hotel

Apr 4, 2024 nicolelubel Washington DC, District of Columbia

No longer a clean easy go-to when visiting NYC. Stay away. Was given two rooms with peoples items already in them when checking in. Stains on carpet. Dirty sheets. Previous guests items in mini fridge. Previous guests dirty beauty products in bathroom. No bellman at night. Hour or more for room service. Staff not friendly.
Image of the Tripadvisor rating Yamira from Front Desk Knows Hospitality

Apr 3, 2024 TravelJunky312 Chicago, IL

My glorious stay here at the JW Essex was memorable due in part to Yamira of the Front Desk team! Yamira knows how to cater to Bonvoy Elite members. Upon check-in and seeing my status, she inherently knew to roll-out the red carpet. Not all front desk agents have this knack and I applaud her for it. Hence, this well-deserve review. And BIG… Read more
My glorious stay here at the JW Essex was memorable due in part to Yamira of the Front Desk team! Yamira knows how to cater to Bonvoy Elite members. Upon check-in and seeing my status, she inherently knew to roll-out the red carpet. Not all front desk agents have this knack and I applaud her for it. Hence, this well-deserve review. And BIG THANKS for an upgrade to a suite. She definitely made this Easter weekend memorable. The concierge club lounge is under renovation but the make-shift ballroom for breakfast works quite well! What a spread! Definitely come hungry. Conveniently located across Central Park, walking distance to steakhouses, pizza places, Magnolia Bakery for famous banana pudding, Broadway Shows and the Ed Sullivan theater for Late Night with Stephen Colbert. Great location for everything. The rooms are premium so if you’re gonna splurge and want to enjoy a quiet room with spa amenities like Aromatherapy lotions, the JW Essex is where it’s at! Titanium members and above - look for Yamira. She’ll take care of you. Silver and Gold - the Fairfield Inn is in Queens. Hahaha. J/K. Don’t embarrass yourself asking for a suite upgrade at the JW touting your Silver/Gold status and asking for Yamira. Unless you enjoy getting laughed at behind closed doors. Overall, great property! I’ll be back!!! Read less