The Ritz Carlton New York, Central Park

Midtown, New York

Virgin rating

The hotel

The Ritz-Carlton New York, Central Park welcomes guests with a luxurious, but warm atmosphere befitting one of the world's most impressive destinations. Exquisite details including works of floral art by Jane Packer create a residential air complemented by glorious views of Central Park. The 1930s landmark building has been redesigned into a chic yet classic hotel, with contemporary rooms, a grand restaurant, and the only northeastern spa by Switzerland's La Prairie. Service is of the highest standard; make sure you contact the guest relations department to personalise your experience and help you create holiday memories of a lifetime.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

On Central Park South, a few steps into Central Park, and within easy walking distance of 5th Avenue. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

253 newly refurbished rooms and suites. All with air-conditioning, HDTV, bespoke mini-bar*, WiFi access*, safe, a table-top telescope, choice of 7 types of pillows,a luxurious bath and soaking tub with bath butler and bath menu services, bathrobes and slippers. Deluxe Rooms are 450 sq ft with city or courtyard views and are located on floors 3-22 with 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

Deluxe Double Double Rooms have city or courtyard views, are located on floors 3-22 and have 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

City View Rooms have street view with partial view of Central Park, are located on floors 3-22 and have 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

Central Park View Rooms have views of Central Park, are located on floors 3-9 and have 1 king-size bed, sleeping maximum 2 adults or 2 adults and 1 child on a rollaway bed. (Club Lounge upgrade available*).

City View Suites have views of Sixth Avenue, a spacious separate living room and two bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

Park View Suites have views of Central Park and a spacious separate living room, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. (Club Lounge upgrade available*).

Deluxe Park View Suites are as above but larger and with breathtaking views of Central Park and complimentary club lounge access, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 2 children. 

Premier Park Suites are 1100 sq ft corner suites with panoramic views of Central Park, a large living room with dining area and complimentary club lounge access, with 1 king-size bed and sofa bed in living area, sleeping 4 adults or 2 adults and 2 children.

Contour Gastro Lounge And Bar (American restaurant serving carefully crafted dishes with cocktails). Enjoy a taste of the hotel’s Contour Manhattan while learning about the history of the cocktail, daily from 5:15pm-5:30pm. 24-hour room service*. La Prairie Spa with 6 treatment rooms*. Fitness centre. WiFi access*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1410)
  • Very good (291)
  • Average (133)
  • Poor (60)
  • Terrible (54)
Image of the Tripadvisor rating Don’t bother…

May 5, 2024 Peter B

Can I say what a disappointment in comparison to my stay at The Ritz-Carlton in San Francisco, which was amazing… NYC take a note. I will admit I was annoyed to get the worst room in the hotel but this was compounded… 1. They forgot the iron I requested 2. There was no water in the room on arrival 3. Being annoyed I left my passport in the safe,… Read more
Can I say what a disappointment in comparison to my stay at The Ritz-Carlton in San Francisco, which was amazing… NYC take a note. I will admit I was annoyed to get the worst room in the hotel but this was compounded… 1. They forgot the iron I requested 2. There was no water in the room on arrival 3. Being annoyed I left my passport in the safe, whilst security did retrieve it, after calling ahead, I still needed to wait for it to be delivered. These are small things but when you’re paying the equivalent to a business class ticket to Australia for a 3 day stay I expect the hotel to be on the ball. I suggest the staff at check out knew I was unhappy… typically I’d come to be asked “How was your stay?” In short don’t bother… Read less
Image of the Tripadvisor rating Reliable, clean but old and small

Apr 28, 2024 BairamV74 Moscow, Russia

This must be the saddest, the oldest and smallest Ritz in the world. Old facilities, sticking wires in the room, loose taps, low ceilings. Sad tiny gym. On positive side: great location, clean, amazing and helpful concierge team, positive attitude from everyone.
Image of the Tripadvisor rating Sublime

Apr 28, 2024 beodan London, United Kingdom

Second visit, this time for a signature birthday. Stunning views over the park from our room (2212) on the top floor. Excellent, kind and attentive staff - felt like we were being looked after throughout our stay - and a delightful birthday breakfast on the Ritz. Tried the club room this time and was not disappointed with the quality of food… Read more
Second visit, this time for a signature birthday. Stunning views over the park from our room (2212) on the top floor. Excellent, kind and attentive staff - felt like we were being looked after throughout our stay - and a delightful birthday breakfast on the Ritz. Tried the club room this time and was not disappointed with the quality of food or drink throughout the day. Premium price but premium service. Will be back again on our next visit. Read less
Image of the Tripadvisor rating Lowest of standards

Apr 10, 2024 KCon55 Richmond, Virginia

The Ritz-Carlton Central Park is an incredible failure — and that’s putting it mildly. Pre-arrival requests as simple as firm pillows go unfulfilled, water from facets run brown, and the operator line will either not answer or hang up on you multiple times. This property lives on its name but as a road warrior who frequents more hotels than my… Read more
The Ritz-Carlton Central Park is an incredible failure — and that’s putting it mildly. Pre-arrival requests as simple as firm pillows go unfulfilled, water from facets run brown, and the operator line will either not answer or hang up on you multiple times. This property lives on its name but as a road warrior who frequents more hotels than my home, this is one of the most disappointing experiences in a long time. Spent less than 10 hours at the hotel and it was 10 hours too many including an awful sleep and unclean conditions. This property should rebrand as it doesn’t hold up the reputation and falls way short in even trying. If you’re interested in a location where standards go to die, this is it. Read less
Image of the Tripadvisor rating Amazing

Apr 6, 2024 DonnaChap

We love the Ritz Carlton Central Park. The staff are beyond any staff we’ve experienced in any other hotel. Hands down great rooms, amenities, service. Stratos is our favorite member of staff at the hotel. He’s been there 22 years and goes above all expectations. Truly feels like home every time we stay.