Westin New York Grand Central

Midtown, New York

Virgin rating

The hotel

Thanks to its amazing midtown Manhattan location, this brand spanking new Westin hotel places guests right at the action-packed heart of NYC with a full quota of modern amenities and features to ensure your stay is one to really remember.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access*, safe, one-cup coffee maker with Starbucks® coffee, Westin Heavenly Bed®, iron and board, mini-bar*, bathrobes and hairdryer. Traditional Rooms are 310 sq ft and offer picturesque views of the city with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with 1 king-size bed and sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium King Rooms are 350 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

THE LCL: Bar & Kitchen (open for breakfast, lunch and dinner). WestinWORKOUT® Fitness Studio. WiFi access*. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi in lobby and public areas. Babysitting service*. Valet parking $65 plus tax per day (payable locally; subject to change).

Resort fee includes:- A choice of one sit-down breakfast or one 'grab and go' breakfast per room per day - Two glasses of house wine, beer or select cocktails per day - $20.00 Dry Cleaning Credit per day (not accumulative) - Citi Bike pass for two, per day - Yoga class for one at local studio, per day - Enhanced WiFi access - Local, long distance and international calls from guest room. Resort fee and inclusions are subject to change and availability. 

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2550)
  • Very good (1957)
  • Average (685)
  • Poor (296)
  • Terrible (269)
Image of the Tripadvisor rating World Class Staff And Location

May 15, 2024 H2155UCbobs Wisconsin

I frequently stay at the Westin and it's always an anmazing experience due to the staff. Erica at the front desk always goes out of her way to make me and my whole team feel welcome. She's accommodating, attentive, and such a welcome face when walking into my home away from home. Amy, Doug, and Guil at the restaurant/bar are second to none in the… Read more
I frequently stay at the Westin and it's always an anmazing experience due to the staff. Erica at the front desk always goes out of her way to make me and my whole team feel welcome. She's accommodating, attentive, and such a welcome face when walking into my home away from home. Amy, Doug, and Guil at the restaurant/bar are second to none in the city with their ability to make world class drinks with a warm smile, quick joke, and/or listening ear. My work has taken me all over the world and there’s no better place to stay - 5 stars!! Read less
Image of the Tripadvisor rating On a scale of 1-5 The Westin at Grand Central gets a 4.5 because……

May 14, 2024 wigolovich Atlanta, Georgia

The only thing keeping me from giving The Westin a 5 is the fact that things (washcloths, bottled water, lotion) were not replenished daily. I had to call the concierge and they brought whatever I needed pretty quickly. more than once. That was odd to me. Good news is building is clean, breakfast was great! Nevil helped us get seated each morning… Read more
The only thing keeping me from giving The Westin a 5 is the fact that things (washcloths, bottled water, lotion) were not replenished daily. I had to call the concierge and they brought whatever I needed pretty quickly. more than once. That was odd to me. Good news is building is clean, breakfast was great! Nevil helped us get seated each morning with hardly any wait. All staff I interacted with were wonderful! I still recommend this hotel and will be back for sure. The location is great for walking, restaurants and sight seeing! Transportation was perfect by cab or train from this location as well. Read less
Image of the Tripadvisor rating Great experience at the Westin!

May 14, 2024 Prajwal K

Great location, wonderful service, and just a home away from home type place for a road warrior like myself. The staff (especially the wonderful Erica!) retains a great sense of professionalism and are just a joy to interact with. Would 10/10 recommend to others (business or pleasure!).
Image of the Tripadvisor rating Fabulous

May 12, 2024 Ann S

Fabulous hotel. We arrived early about 9am and expected to just leave our bags, however the lovely Miriama checked us in and upgraded our room! She was absolutely wonderful with us! The room was beautiful and the bed was like sleeping in a cloud! Highly recommended.
Image of the Tripadvisor rating Pleasant stay!

May 11, 2024 MikeJet88 Washington DC, District of Columbia

I just completed an overnight stay at the Westin GCT and had a pleasant experience. From check-in to check-out, the staff were courteous and helpful. My Platinum Elite status was recognized at check-in, leading to an upgrade. The hotel is located just blocks from GCT and steps away from a variety of attractions, shops, and restaurants. The room… Read more
I just completed an overnight stay at the Westin GCT and had a pleasant experience. From check-in to check-out, the staff were courteous and helpful. My Platinum Elite status was recognized at check-in, leading to an upgrade. The hotel is located just blocks from GCT and steps away from a variety of attractions, shops, and restaurants. The room was comfortable with coffee/teamaker. Highly recommended! Read less