Hyatt Grand Central New York

Union Square, New York

Virgin rating

The hotel

The Hyatt Grand Central New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,298 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

Market (24-hour Grab 'n' Go cafe). Grand Central Terminal offers a wide range of delicious dining choices for all.

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Concierge service. 

Resort Charge: $40​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: - Macy’s VIP passport which includes 15% discount on regular and sale merchandise, - 20% off on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper - Exclusive perks at Grand Central Terminal shops -  Free hi-speed Wi-Fi  - 10% off the Sightseeing Flex 3 Attraction Package - 25% off One World Observatory Tickets - $15 Daily Market Beverage Credit - Free local Long Distance and international calls - 10% off City Sightseeing Bus Tours and Packages - 20% off Grand Central Terminal Tour - 20% off New York Botanic Garden Tickets

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4007)
  • Very good (4087)
  • Average (2723)
  • Poor (1511)
  • Terrible (1409)
Image of the Tripadvisor rating Good First Time Stay

May 17, 2024 rubysj2024

Love the king size bed and the pillows are really soft and fluffy. The room was very spacious. Best location right beside the Grand Central terminal and walking distance from my office at Park Ave. and some sights to see - Chrysler Bldg., One Vanderbilt, 5th Street shops, St. Patrick's, Church, Times Square, etc.
Image of the Tripadvisor rating A disappointing stay

May 17, 2024 Jmcleods Tweed Heads, Australia

We were disappointed in the Hyatt, which has always been the gold standard for us in Australia. Unfortunately, this has put us off staying in a Hyatt ever again, in any city, and may even have put us off booking through Luxury Escapes again, despite always having good experiences with them in the past.
Image of the Tripadvisor rating Mostly Great Stay

May 16, 2024 Maria A

Hello, our stay at the Hyatt Grand Central NY was very good except for a few things: 1. Cockroaches in the bathroom. Unforgivable. Fortunately, we only saw two, but we saw them on multiple nights. 2. Bad water pressure in the shower. And a terribly difficult water spigot to open. Dangerously so. 3. Ridiculously high prices in the… Read more
Hello, our stay at the Hyatt Grand Central NY was very good except for a few things: 1. Cockroaches in the bathroom. Unforgivable. Fortunately, we only saw two, but we saw them on multiple nights. 2. Bad water pressure in the shower. And a terribly difficult water spigot to open. Dangerously so. 3. Ridiculously high prices in the on-site grocery store. The $15 credit for the DAILY $45 destination fee hardly makes up for paying $30 for two sparkling waters and a bag of chips. Other than that, all of the staff were wonderful, warm, and helpful at every turn - from the people at the reservation desk, live and on the phone, to the housekeeping staff, to the greeters, to the gentlemen who kept our bags for us. Great people, they made our stay more than pleasant. The rooms were mostly clean (pillows - not pillow cases - could use more frequent laundering). Centrally located, would more than likely stay here again. Read less
Image of the Tripadvisor rating Red Rum Club gig.

May 16, 2024 Mike W Liverpool, United Kingdom

Location of hotel was excellent. Right next door to Grand Central Station, hence great access to the subway system. Room size was very good (New York hotel rooms are generally quite small). Bathroom and fittings were “high end”. Room had a fridge and a safe and lots of points to recharge devices. Very large bed was very comfortable with good… Read more
Location of hotel was excellent. Right next door to Grand Central Station, hence great access to the subway system. Room size was very good (New York hotel rooms are generally quite small). Bathroom and fittings were “high end”. Room had a fridge and a safe and lots of points to recharge devices. Very large bed was very comfortable with good quality cotton sheets. Read less
Image of the Tripadvisor rating NYC AND ME

May 15, 2024 demarjack Ashburn, Virginia

Weekend getaway to spend some quality time with the wife, and to see some of the sights near Central Parka and Time Square.