Fairmont Dallas

Dallas, Texas

Virgin rating

Pyramid Bar
Fairmont Room
Pyramid Restaurant
Pyramid Bar
Pyramid Bar
Fairmont Room
Pyramid Restaurant
Pyramid Bar

The hotel

A jewel in the downtown Arts District, Fairmont Dallas takes centre stage among cultural gems like The Dallas Museum of Art, symphony hall, and AT&T Performing Arts Center. Mixing the classic glamour you’d expect from a Fairmont, with that ‘larger-than-life’ Texas spirit, you'll find a Junior Olympic-size pool (with poolside dining in summer months), a lobby-level Starbucks, and the farm-fresh menu of Pyramid Restaurant, where the honey is even fresher — coming straight from the beehives in the hotel’s rooftop veg garden.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Swimming Pool
  • Close to City Centre

Where is it

In the heart of the downtown Dallas Arts District, surrounded by restaurants, shopping, arts and entertainment. The Sixth Floor Museum at Dealey Plaza, all about JFK, is also just a block away. Transfer time from Dallas Fort Worth International Airport: 25 minutes.

Hotel information

545 rooms and suites. All have large windows with views of the city, HDTV with pay movies and video games, iHome docking station, refreshment centre (with healthy snacks)*, WiFi*, Keurig coffeemaker, hairdryer, iron and ironing board, and safe. Fairmont Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 2 adults. 

Pyramid Restaurant (open for daily breakfast, brunch Sat–Sun, lunch Mon-Fri, and dinner Tue–Sat). Pool snack bar. Starbucks café. Pyramid Bar. Outdoor rooftop pool (heated seasonally). 24-hour fitness room. Massage service (on request)*. Complimentary WiFi in Starbucks café and Pyramid restaurant/bar. Laundry service*. 24-hour concierge. Valet parking $32 per day (payable locally, subject to availability).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (1781)
  • Very good (839)
  • Average (345)
  • Poor (175)
  • Terrible (151)
Image of the Tripadvisor rating First stay and definitely not the last :)

May 15, 2024 Gavin V Johannesburg, South Africa

Booked this hotel for the recent CCA summit only a week before the event. Called the hotel directly and was assisted by an extremely helpful lady, who checked on the corporate availability and assigned me a room on the 19th floor. The room was spotless, the bed comfortable and the overall service beyond expectations, given how busy the hotel was… Read more
Booked this hotel for the recent CCA summit only a week before the event. Called the hotel directly and was assisted by an extremely helpful lady, who checked on the corporate availability and assigned me a room on the 19th floor. The room was spotless, the bed comfortable and the overall service beyond expectations, given how busy the hotel was and the heightened security. Read less
Image of the Tripadvisor rating Manager Lied About Parking Charge / Long Wait Times / Dirty Sheets

May 11, 2024 Caitlin C

This was the WORST stay of my life. It started with the manager LYING to me multiple times at check in that there was NOT a charge for the valet parking since there’s no choice to park other than that. Once I did valet, I was told there’s a $50 charge AFTER he took my car. THEN I went back to the desk and he tried to tell me that’s not what he… Read more
This was the WORST stay of my life. It started with the manager LYING to me multiple times at check in that there was NOT a charge for the valet parking since there’s no choice to park other than that. Once I did valet, I was told there’s a $50 charge AFTER he took my car. THEN I went back to the desk and he tried to tell me that’s not what he said when I had him clarify TWICE before I went back to valet. I told him he lied to me and he did ABSOLUTELY NOTHING. Then every time we go to the valet there’s a 30 minute wait?!?! What is this operation? Not to mention when they finally brought my car after 30 minutes of waiting, the guy kept my keys for an extra 15 minutes and I had to TRACK HIM DOWN to get them making me incredibly late for my appointment. I want the charge for parking to be completely erased. This was the most unpleasant stay I’ve ever had. Not to mention the brown stains on the white bed sheets and disgusting shower. Read less
Image of the Tripadvisor rating Concierge made me feel like I was Royalty❣️

May 8, 2024 Hannah P

I needed to ckeck my luggage with the concierge until the event I was attending was over for the day! Phillip Powell the chief concierge made sure I was able to access items in my bag several times, he was patient and smiling not once seemed perturbed or put out. His upbeat attitude and congenial personality made my stay a memorable… Read more
I needed to ckeck my luggage with the concierge until the event I was attending was over for the day! Phillip Powell the chief concierge made sure I was able to access items in my bag several times, he was patient and smiling not once seemed perturbed or put out. His upbeat attitude and congenial personality made my stay a memorable experience♥️💃🏻🤩 Read less
Image of the Tripadvisor rating SUPERB FAIRMONT HOTEL STAY

May 8, 2024 Rebecca W Parsippany, United States

My FIRST FAIRMONT HOTEL EXPERIENCE: From my first phone call to modify my Reservations with Nah-jah, to check in with Jazmin, James @ the Hotel Bar, Vincent in Housekeeping David and Max and Mr Lucas in Concierge, WOW!!! I was with DreamBuilder Live (Brave Thinking Institute) with the Annual Dallas Cinference!! EXCELLENT, SUPERB, EXEMPLARY Guest… Read more
My FIRST FAIRMONT HOTEL EXPERIENCE: From my first phone call to modify my Reservations with Nah-jah, to check in with Jazmin, James @ the Hotel Bar, Vincent in Housekeeping David and Max and Mr Lucas in Concierge, WOW!!! I was with DreamBuilder Live (Brave Thinking Institute) with the Annual Dallas Cinference!! EXCELLENT, SUPERB, EXEMPLARY Guest Services!!! I will forever be deeply Grateful. Thank you from the bottom of my heart 💜 Read less
Image of the Tripadvisor rating Great Overall Experience

May 8, 2024 Caleb C

We were treated well by ll of the staff, the rooms are comfortable and the location is convenient to local shopping and dining experiences. The valet staff are very efficient and helpful. If we need to stay in Dallas again, we would definitely consider this as a top contender.