Hilton Niagara Falls Fallsview Hotel & Suites

Niagara Falls, Canada

Virgin rating

Corner Suite
Deluxe King Room
Fallsview Queen Room
Brasa Brazilian Steakhouse
King Studio
Myst Lounge
Myst Lounge
Pranzo Italian Grille
The Watermark restaurant
Corner Suite
Deluxe King Room
Fallsview Queen Room
Brasa Brazilian Steakhouse
King Studio
Myst Lounge
Myst Lounge
Pranzo Italian Grille
The Watermark restaurant

The hotel

Everyone knows ‘waterfall views’ top the hotel wish list for every Niagara visitor. And that’s exactly what Hilton Niagara Falls Fallsview Hotel & Suites delivers. In fact, TripAdvisor voted it in the Top 10 Hotel Rooms Views in the World. But it’s The Watermark Restaurant on the 33rd floor that really provides the photo ops: with its multi-level seating and floor-to-ceiling windows forcing the farm-to-fork menu to take second stage. One floor up and the rooftop Myst Lounge throws in extra selfie spots — and cocktails. Once you’ve had your fill of the falls, you can head to the adjoining Fallsview Casino; the hotel’s chill-out pool with its spiralling waterslide, hot tub, and sauna; or its other dining venues, from an all-you-can eat Brazilian ‘churrascaria’ steakhouse to an all-you-can-eat Southern-style barbecue smokehouse.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

This modern and elegant hotel is a 5-minute walk to the Falls, is connected to the Fallsview Casino by an enclosed walkway and is close to shopping, dining and restaurants. Transfer time from Toronto Airport: 1 hour 15 minutes.

Hotel information

1000 rooms. All with air-conditioning, TV, telephone, WiFi access* (CD$9 per day payable locally, subject to change), clock radio, coffee maker, iron and board and hairdryer. Guest Room (no view) with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room City View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room Falls View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Buffet breakfast included with Guest Room City View and Falls View room categories.

Brasa Brazilian Steakhouse (all-you-can-eat Brazilian churrascaria), The Watermark Restaurant (fresh farm-to-table continental cuisine), Pranzo Ristorante Italiano (authentic Italian cuisine), Frontier BBQ & Smokehouse (all-you-can-eat Southern style BBQ buffet) and Grande Caffe (breakfast buffet). Spyce Lounge and Myst Lounge. Mercato Market Cafe serving Starbucks®. Room service*. Indoor pool with waterslide (currently closed). Fitness centre, sauna and whirlpool. Spa* and Casino next door, connected to hotel by glass enclosed walkway. Self-parking is available at CA$35 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4207)
  • Very good (3473)
  • Average (1833)
  • Poor (1019)
  • Terrible (964)
Image of the Tripadvisor rating Don't expect to sleep in on check-out day.

Nov 22, 2024 lem_on416 Toronto, Canada

I'll start with the good things. The bedroom part of the room was quite nice. Linens clean and fresh, mattresses comfortable. Good quality blackout drapes. The bathroom was ok, but the shower was very small and the toilet was old and didn't function properly (we had to take the lid off and fiddle with the chain in the tank to get it to flush.)… Read more
I'll start with the good things. The bedroom part of the room was quite nice. Linens clean and fresh, mattresses comfortable. Good quality blackout drapes. The bathroom was ok, but the shower was very small and the toilet was old and didn't function properly (we had to take the lid off and fiddle with the chain in the tank to get it to flush.) They also must have moisture problems, because I was greeted by a silverfish upon check-in. (At least it wasn't a cockroach.) The lobby was quite uninviting with very bright fluorescent lights. We were in a large queue, as it's a busy hotel. I felt that they could do more to make it a more pleasant experience while you wait for the very impersonal check-in. We did love that the hotel is connected to the OLG Stage (we were in town to see a show) as well as restaurants and shops (and the casino, if that's your thing!) I could get over the little nitpicky things that I mentioned above, but the event that caused a lower score happened in the morning. We woke up to a slip under the door with our receipt, which is totally fine and quite typical. We had been out late the night before, so we both decided to go back to bed for a bit, since we RARELY get to sleep in in our day-to-day lives. At about 9am, there was a loud pounding at the door. Before I even got to the door (in a t-shirt and underwear, no bra, i might add,) a male member of staff entered the room and said "oh, you didn't answer so I thought you were gone. When are you checking out?" I thought we had misunderstood checkout time, but he confirmed that it was indeed 11, so we told him that we'd be out by then and he left. I texted the help number about what I thought was an unusual situation and they said it was their protocol to see if people had left their rooms. No. We have paid for this room until 11am, so we should not be disturbed before then. I've stayed in a lot of hotels in my life and never, ever have I been disturbed in the morning of check out. Not even in the other hilton property we stayed in last week. Anyway, by then we were already woken up, so we just got ready and left with a bad taste in our mouths. Read less
Image of the Tripadvisor rating The worst hotel

Nov 18, 2024 negar s

It’s awful we paid more because of fall view but it wasn’t nothing , the room was too dirty and no one answered the phone for at least help, they have not returned 200$ deposit yet!! No one has followed up our call to solve my problem until now .too bad
Image of the Tripadvisor rating Bad experience

Nov 18, 2024 hamed p

I was a terrible experience in hotel, because they don’t refund my money for deposit, l called several times with them and l explained for them even l sent a print of my account, unfortunately they have never emphasized , also my room was dirty, air conditioner doesn’t work properly,
Image of the Tripadvisor rating Surprise hotel transfer

Nov 18, 2024 Seaside39121279101

We had booked at the Oakes but they had water issues and moved us to the Hilton. Wonderful time, exceptional staff, amenities and a plus being attached to the OLG and casino, never had to leave which was great for me as a person living with MS. Will definitely return!
Image of the Tripadvisor rating Terrible

Nov 16, 2024 Lili K

Was traveling with by myself with two little kids. Arrived on a Friday night. Pulled in and was told to check in unload all our stuff then come back (with kids in tow) and park the car a mile away and take a shuttle bus back…..this is a four star hotel with no parking in the hotel and no valet. The front desk was rude, no one helped with our bags… Read more
Was traveling with by myself with two little kids. Arrived on a Friday night. Pulled in and was told to check in unload all our stuff then come back (with kids in tow) and park the car a mile away and take a shuttle bus back…..this is a four star hotel with no parking in the hotel and no valet. The front desk was rude, no one helped with our bags and the room was disgustingly dirty. Stains and hair all over the carpet and 1/2 and inch of dirt and hair on the a/c vents. I immediately requested the room be cleaned and no one came, I called again the next day - housekeeping and the front desk. I was told it would be addressed and it never was. My son broke out into a rash while we were staying there and started coughing, can’t help thinking it was related to how dirty the room was. The TV also didn’t work and the food was bad and overpriced. The only nice thing was the view of the falls. Stay elsewhere Read less