Dreams Aventuras Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

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    A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

    Amenities

    • Kayaking
    • Snorkelling
    • Babysitting service
    • Kids Club
    • Families
    • Honeymoon
    • Bar
    • Evening Entertainment
    • Fitness Centre/Gym
    • Internet Access
    • Laundry Service
    • Night Club

    Where is it

    Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

    Hotel information

    305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

    All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

    Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

    Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

    Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

    Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

    Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

    Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

    Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

    Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

    Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

    Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

    Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

    Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

    Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

    Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

    Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

    Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

    Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

    Preferred Club benefits include:

    - Personalised check-in and check-out with concierge service

    - Access to private lounge

    - Complimentary access to wet areas of the spa from 1-2pm every day

    - Upgraded mini-bar service

    - Pillow menu

    - Upgraded luxury bath amenities

    - Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

    - Complimentary newspaper in suite daily (English and Spanish)

    - Complimentary computer access in private lounge and complimentary internet access in suite

    - Exclusive access to lunch and dinner at Oceana Restaurant

    - Exclusive access to Preferred Club pool area.

    8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

    Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

    Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

    2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

    Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

    * Denotes local charge.

    Please note: child ages at this property are up to and including 12 years.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (2438)
    • Very good (419)
    • Average (201)
    • Poor (105)
    • Terrible (128)
    Image of the Tripadvisor rating Screaming brats

    May 14, 2025 Voyager03694239259 Royersford, Pennsylvania

    Hyatt recently changed this resort to include couples with kids. We paid extra to stay at the privilege area dictionary which formerly had been relaxing and quiet. This trip there were many people with smaller children who were constantly screaming jumping splashing bothering the bartenders and so forth. They have the family pool for that purpose.… Read more
    Hyatt recently changed this resort to include couples with kids. We paid extra to stay at the privilege area dictionary which formerly had been relaxing and quiet. This trip there were many people with smaller children who were constantly screaming jumping splashing bothering the bartenders and so forth. They have the family pool for that purpose. Since our complaints were essentially Hyatt's new policy there was nothing that staff could do including Is speaking to the parents of these children. I will not return to this resort again Read less
    Image of the Tripadvisor rating Amazing vacation spot

    May 14, 2025 Valentin G

    Great resort for family and friends rooms are nice staff is nice can’t complain a lot to do near the resort as well if you wanted to check out local shops and restaurants in the area. Hotel staff is also very accommodating would definitely recommend to friends and family
    Image of the Tripadvisor rating More of a hotel than all inclusive

    May 13, 2025 Rachael P

    We stayed here for a wedding. This was the first all inclusive I stayed at and was not impressed. The room smelled musty when we walked in and the AC was off. Turned the AC on and it seems like it was more of a fan running than anything. The food was not good- especially the breakfast buffet. The only good dish I had were the short ribs at the… Read more
    We stayed here for a wedding. This was the first all inclusive I stayed at and was not impressed. The room smelled musty when we walked in and the AC was off. Turned the AC on and it seems like it was more of a fan running than anything. The food was not good- especially the breakfast buffet. The only good dish I had were the short ribs at the steakhouse. My partner’s ribeye was not cooked medium rare and was more chewy. The drinks were average, nothing special. The beach wasn’t a beach. It was more of a lagoon. They wanted to charge you to upgrade to the premiere side which only gets you a private pool access and more breakfast options. The rooms didn’t come with a steamer or hairdryer. The only thing that seemed ‘clean’ each day were the made beds. No new towels etc. On the last day all of our clothes in the room were damp- not sure if it was from the rain the night before or the not working AC. I won’t be staying here again on my own. Not worth the price for the 3 nights and mediocre experience. I was quite disappointed. Read less
    Image of the Tripadvisor rating Puerto Aventura

    May 13, 2025 V7887MDmichaelw

    Excellent staff, Multiple food venues including Italian, Mexican, Seafood and Japanese. Food was high quality and varies. Multiple nights with entertainment. The lagoon suffered seaweed issues (this is a regional issue) and we found ourselves using the pools almost exclusively. Resort is an older property but modernized and well kept. Go check… Read more
    Excellent staff, Multiple food venues including Italian, Mexican, Seafood and Japanese. Food was high quality and varies. Multiple nights with entertainment. The lagoon suffered seaweed issues (this is a regional issue) and we found ourselves using the pools almost exclusively. Resort is an older property but modernized and well kept. Go check out the Dolphins! We thoroughly enjoyed ourselves. Read less
    Image of the Tripadvisor rating Great service and facilities!

    May 13, 2025 Rachel M

    The building and the room were beautiful. The staff were so friendly and kind. We were served by Alfredo on the beach and he was amazing! The food was the most mediocre part but I would go back in a heartbeat because everything else was amazing.