Dreams Aventuras Riviera Maya

Riviera Maya, Cancun

Star rating

The hotel

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    A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

    Amenities

    • Kayaking
    • Snorkelling
    • Babysitting service
    • Kids Club
    • Families
    • Honeymoon
    • Bar
    • Evening Entertainment
    • Fitness Centre/Gym
    • Internet Access
    • Laundry Service
    • Night Club

    Where is it

    Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

    Hotel information

    305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

    All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

    Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

    Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

    Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

    Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

    Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

    Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

    Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

    Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

    Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

    Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

    Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

    Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

    Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

    Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

    Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

    Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

    Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

    Preferred Club benefits include:

    - Personalised check-in and check-out with concierge service

    - Access to private lounge

    - Complimentary access to wet areas of the spa from 1-2pm every day

    - Upgraded mini-bar service

    - Pillow menu

    - Upgraded luxury bath amenities

    - Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

    - Complimentary newspaper in suite daily (English and Spanish)

    - Complimentary computer access in private lounge and complimentary internet access in suite

    - Exclusive access to lunch and dinner at Oceana Restaurant

    - Exclusive access to Preferred Club pool area.

    8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

    Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

    Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

    2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

    Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

    * Denotes local charge.

    Please note: child ages at this property are up to and including 12 years.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (2433)
    • Very good (417)
    • Average (199)
    • Poor (104)
    • Terrible (127)
    Image of the Tripadvisor rating Not worth the money

    May 6, 2025 Roam00469069505

    Room was always clean. Hot tub on the balcony had parts that would blow off when you tried to use it. Food service is terrible. Beach and the 2 pools get very crowded and are extremely small. We waited nearly an hour before we were even seated for meals even the buffet until we complained to management. Then on the last 2 days for dinner they… Read more
    Room was always clean. Hot tub on the balcony had parts that would blow off when you tried to use it. Food service is terrible. Beach and the 2 pools get very crowded and are extremely small. We waited nearly an hour before we were even seated for meals even the buffet until we complained to management. Then on the last 2 days for dinner they reserved times for us and they tried too hard and were staring at us while ate making it uncomfortable. I don't drink alcohol due to medical issues and they nearly served it to me twice when ordering a non alcoholic beverage. For nearly a 9000 dollar vacation I expected way more. I would not stay here again. Read less
    Image of the Tripadvisor rating Family's 75th birthday Celebration!

    May 5, 2025 Harry G

    The overall experience was wonderful family time! The setting was perfect for our family get a way to celebrate birthdays and enjoy the grandkids! We got to share fun time and take in the beautiful waters! Moreover, we look forward to returning again in the future.
    Image of the Tripadvisor rating Was just “meh”

    May 4, 2025 Jennifer P

    Let me preface this by saying I have travelled to Mexico, in particular the Riviera Maya area 10+ times. We went to this resort for a wedding. This is not a resort I would have picked on my own to travel to and I would not go back. First, the employees are all wonderful. Everyone was kind, worked hard and truly wanted to make us all happy. This… Read more
    Let me preface this by saying I have travelled to Mexico, in particular the Riviera Maya area 10+ times. We went to this resort for a wedding. This is not a resort I would have picked on my own to travel to and I would not go back. First, the employees are all wonderful. Everyone was kind, worked hard and truly wanted to make us all happy. This resort is just too small. There aren’t a lot of activities happening, and after dinner, there really isn’t anything to do. They don’t have a lobby bar or any area where people can sit and have an after dinner drink. It’s very odd. I have never experienced that before. There are no bars. Only restaurants. There is a nightclub, but not many people in it when we were there. They had a silent disco one night, but again hardly any people took part. I’m wondering if it’s because this is so family oriented that most people go to bed early. The pool: the pool is way too small. It’s the tiniest pool I’ve ever seen in a resort. There are two waterslides for kids off to the side but that’s about it for things to do for them. There is a small games room as well. The food: the food here is really not good. I will go as far as to say it is the worst food I’ve had at any resort ever. The breakfast and lunch buffets were terrible. They lacked variety and options. Some of the food was either luke warm to cold, some of it totally over cooked and chewy like the hash brown potatoes etc. The salad bar had like 6 things on it. I have never seen a buffet that bad before. I barely ate anything for lunch when I was there and I would not consider myself a picky eater. I had to force my daughter to eat something at lunch. There were a couple of weddings when we were there and I have to wonder if travel agents are receiving extra kick-backs for booking weddings here. This honestly is not a place I would want my wedding to be. So for those of you thinking about having a wedding here, I would read reviews and make sure it’s what you and your guests would want. When planning a destination wedding, it’s not just about you…(the bride and groom). You are asking your family and friends to spend their hard earned money and take time off to come on this vacation with you. You need to pick a place where it can cater to what everyone’s different perceptions and expectations are of what a vacation means to them. Some people like quiet and like to relax and read a book, make sure there is a place for them to do that. Others like a more fun-filled vacation with access to different activities etc., makes sure the place caters to that as well. Some people like to stay up after dinner, and have some drinks and dance etc. Make sure there are options for that as well. Or atleast a lobby bar of some sort. The one thing that is pretty cool is the gated town that this resort is in and the fact you can walk around in it. We ate lunch and dinner there once because we really weren’t loving the food here. We shouldn’t have to look elsewhere though to eat, after spending thousands to be there. Overall, this place left a lot to be desired. Read less
    Image of the Tripadvisor rating Amazing family hotel

    May 4, 2025 Louise B

    Thd most amazing hotel....staff are so friendly and helpful, the rooms are beautiful and our super king bed was so comfortable. The views were great from most rooms...you can explore the hotel and see all around. 5 minute walk to the harbour to see stingray and pelicans, and next to it is the dolphin discovery so you can see the dolphins,… Read more
    Thd most amazing hotel....staff are so friendly and helpful, the rooms are beautiful and our super king bed was so comfortable. The views were great from most rooms...you can explore the hotel and see all around. 5 minute walk to the harbour to see stingray and pelicans, and next to it is the dolphin discovery so you can see the dolphins, manatees and seal there...you can swim/feed them too if you pay. Lots of food and drink choices within the hotel, and lots more within a 5 minute walk of hotel. The staff clear the seaweed daily, so the beach and sea are clean... lots of fish to see...the beach is man made, so not proper sand and only a couple of inches deep. 10 minute walk from the hotel takes you to the public beach which is slightly bigger with real sand. Read less
    Image of the Tripadvisor rating Amazing experience

    May 2, 2025 3charlinez

    Our experience was amazing we had so much fun! Julieta was spectacular during my manicure and pedicure! So friendly and amazing can’t wait to be back!:) the resort is beautiful with amazing staff. We enjoyed the peaceful vibes and entertainment.