Jade Mountain

St Lucia, Caribbean

Virgin rating

The hotel

Jade Mountain is a resort that exudes luxury in all aspects. Every room is a sanctuary with a unique twist, there are only three walls. The absence of an external wall makes this resort special as it allows you to feel immersed in the magnificent panoramic view of the Pitons and Caribbean Sea. The sanctuary’s design blurs the line between indoor and outdoor, even your own private infinity pool will make you feel like you can reach out touch the scene before you, all while guaranteeing privacy. You will also have access to a personal butler, known as a Major Domo, who will be at your beck and call providing a personalised service. Jade Mountain promises perfection and an exclusive experience by bringing together nature and luxury without impacting the environment.

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa
  • Swimming Pool
  • Close to Beach

Where is it

The resort is based upon a hillside, in direct line of sight of the Pitons. A little way from the town of Soufriere in the south west of the island, it sits above Anse Chastanet, its sister resort. Transfer time from airport: 1 hour. The resort has its own private helipad for guests who wish to transfer by helicopter. Transfer time from airport by helicopter: 6 minutes.

Hotel information

29 open-walled sanctuary suites, 24 of which have a private infinity pool. All with open-plan design with fourth wall missing to allow the flow of the cooling Caribbean breeze and stunning views, private terrace or balcony, mini fridge, tea/coffee maker, safe, rain shower, bathtub, hairdryer, Molton Brown amenities, Frette bathrobes, slippers and Frette towels and iron and board. There are no radios, televisions or telephone in the sanctuary suites in keeping with the overall resort experience. Sky Whirpool Suite with floor-to-ceiling windows, private Jacuzzi and 1 king-size bed, sleeping maximum 3 adults. Please note: 5 of the Sky Whirlpool Suites are open-walled, but 1 Sky Whirlpool Suite is air-conditioned and enclosed. 

All Inclusive option: includes all meals, snacks, alcoholic and non-alcoholic beverages. All activities and entertainment unless otherwise stated. 

Half Board/Full Board options: available at a supplement.

Star Sanctuaries with 1 king-size bed and infinity pool averaging 450 sq ft, sleeping maximum 3 adults. 

Moon Sanctuaries with 1 king-size bed and infinity pool averaging 650 sq ft, sleeping maximum 3 adults. 

Sun Sanctuaries with 1 king-size bed and infinity pool averaging 900 sq ft, sleeping maximum 3 adults. 

Galaxy Sanctuaries on the highest level of Jade Mountain with 1 king-size bed and infinity pool average 900 sq ft, sleeping maximum 3 adults. 

Please note: each suite offers 24-hour butler service and an individually designed chromatherapy bathtub — utilising light and colour to promote wellbeing.

Jade Cuisine at Jade Mountain Club (fusion cuisine, breakfast, lunch and dinner). Celestial Terrace for pre-dinner drinks or after dinner star gazing. In-sanctuary dining* is available making use of the 24-hour room service. Guests can also dine at any of the restaurants at Anse Chastanet to include: Treehouse Restaurant (fine dining influenced with Caribbean flavour), Aspara (Indian fusion cuisine), Emerald (delicious local focussed organic vegetarian dishes), Trou Au Diable (located on the beachfront, offering great food and drinks in a casual environment), The Jungle Grill (on Anse Mamin beach for a laid back lunch experience).

Live entertainment on selected evenings, including jazz musicians and classical guitarists.

Infinity pool. Kai En Ciel Spa* with aromatherapy and Ayurvedic treatments. Fitness studio. Yoga sessions on Jade Mountain’s Celestial Terrace or the beach gazebo at Anse Chastanet. Water sports including snorkelling and scuba-diving*. Tennis. Bike trails. Guests can also use the following facilities at the sister property Anse Chastanet: Use of beach towels on two beaches, guided tour of old French Colonial Plantation of Anse Mamin, use of snorkel equipment, windsurfing, sunfish sailing, ocean kayaking, free water taxi to second beach to Anse Mamin, complimentary walks and hikes on the 600-acre estate 5 days a week, interactive chocolate-making sessions in the Chocolate Laboratory.

Complimentary WiFi access in sanctuaries and public facilities. Laundry/dry-cleaning service*. 24-hour butler service.

This hotel has a Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

5 nights between 30 Dec-3 Jan.

7 nights between 25 Dec-29 Dec.

* Denotes local charge.

Please note: the hotel does not accept children under the age of 15 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1095)
  • Very good (109)
  • Average (34)
  • Poor (25)
  • Terrible (11)
Image of the Tripadvisor rating Top resort

Jun 22, 2024 johnclark31 Cardiff, United Kingdom

Outstanding resort for quality of facilities, food and drink ,but most of all staff service. Wonderful staff and if you have an issue it gets fixed. And if you have a serious personal problem e.g. illness ,support is brilliant. In a lovely position on the island ,overlooking the Pitons, the Sanctuary rooms are open and delightful for relaxation… Read more
Outstanding resort for quality of facilities, food and drink ,but most of all staff service. Wonderful staff and if you have an issue it gets fixed. And if you have a serious personal problem e.g. illness ,support is brilliant. In a lovely position on the island ,overlooking the Pitons, the Sanctuary rooms are open and delightful for relaxation .No windows, but protection from bugs is thorough with nets around the bed, coils, and spray ,so you can enjoy proximity to nature safely. The birds are wonderful and welcoming. Beach is easily accessible with great swimming and snorkelling ,and great boat trips to see whales and dolphins. Read less
Image of the Tripadvisor rating The Serene Sanctuary I Didn’t Know I Needed Until I Was There!!

Jun 22, 2024 B6383SAamandam Bluffton, south carolina

Long overdue review, but much needed. This place was the sanctuary I didn’t know I needed until I was immersed in it. My husband was a little unsure of the open concept of the open room to the outdoors, no air conditioning (there are fans, which were plenty to keep us cool), and no television. It admittedly took a few hours up to the first day to… Read more
Long overdue review, but much needed. This place was the sanctuary I didn’t know I needed until I was immersed in it. My husband was a little unsure of the open concept of the open room to the outdoors, no air conditioning (there are fans, which were plenty to keep us cool), and no television. It admittedly took a few hours up to the first day to even adjust. But once we did, we didn’t want to leave. It was so peaceful and serene and you are forced to disconnect from all that live tells us is important. Instead, we focused on calm tranquility in nature. Yes, there are mosquitoes, but there is a net to the bed, which I was surprised worked so well. Also, there is plentiful natural smelling bug spray and they light a mosquito coil in the evening. Which brings me to my next point, the customer service is impeccable. We had a private cell phone that we could phone directly to our butler. You could order any room service to include drinks via an iPad in the room (the only electronic we saw). The staff were so helpful throughout the entire experience! The room is breathtaking. We booked a room with a pool in the room and I highly recommend that upgrade. We were able to watch hummingbirds from our pool and had a fantastic view. The beach is a close walk and ample chairs available. The restaurant has delicious food. I have nothing, but good things to say about our stay at Jade Mountain. I’d love to return!! Read less
Image of the Tripadvisor rating A stay in paradise.

Jun 9, 2024 Litig8or2014 East Hills, New York

The resort did not disappoint. Our butler was superb. The rooms provided were expansive. Service at the beach was excellent. The Restaurant at the top of the resort was very good. The Food at the Treehouse was meh. If money allows, get a room with a pool.
Image of the Tripadvisor rating Amazing romantic experience

Jun 9, 2024 Gespineira Glen Cove, New York

A beautiful resort great service Amazing architecture wonderful rooms The food is incredible their chefs prepare and serve food with great style and flavors . Unique atmosphere you are surrounded by nature and the views of the ocean and the pitons are totally impressive
Image of the Tripadvisor rating Excellent Experience

Jun 8, 2024 Lori D

The sanctuary rooms provided an amazing experience that connected you seamlessly with nature. The staff and service was excellent. Our open air sanctuary had an infinity pool and room service anytime was a plus. The restaurants served quality, tasteful food and our butler was thoughtful and made transportation, excursions and reservations easy.