Disney's Port Orleans Resort - Riverside

Walt Disney World, Orlando

Virgin rating

Royal Guest Room
Standard King Room
A video preview image
Royal Guest Room
Standard King Room

The hotel

Bringing Southern USA to Florida, Disney's Port Orleans will have every member of the family constantly entertained. You can enjoy the likes of waterslides, pool parties, evenings campfires, movies under the stars, and that's just the start. The picturesque setting evokes the romance of rural Louisiana, and you're just a wander along the river away from the French Quarter at Port Orleans with even more facilities to enjoy. You can also enjoy some down time here too, and your room is a cosy retreat after a full-on day. Heading to the Disney Springs for the evening? Hop on the water taxi and enjoy a leisurely sail to shops, restaurants and shows galore. 

Amenities

  • Bicycle Rental
  • Babysitting service
  • Wheelchair access
  • Families
  • Bar
  • Free Parking
  • Free transport to theme parks
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box

Where is it

In the Disney Springs Resort area, with direct access to the waterways for water taxi transportation. Disney Springs is full of restaurants, entertainment venues and shopping. Transfer time from Orlando International Airport: 30 minutes.

Hotel information

All rooms have air-conditioning, cable TV with Disney Channel, complimentary WiFi access, safe, mini-fridge, hairdryer, iron and ironing board.

Riverside Standard Rooms offer views of the parking area, and feature either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Port Orleans Riverside Preferred Rooms are in a preferred location, close to dining, shopping and transportation, with 2 queen-size beds, sleeping maximum 4 adults.

Riverside River View Rooms feature 2 queen-size beds, sleeping maximum 4 people.

Riverside Pool View Rooms feature 2 queen-size beds, sleeping maximum 4 people.

Port Orleans Royal Guest Rooms offer special headboards that create a 'firework' display, feature 2 queen-size beds, sleeping maximum 4 adults, plus a child under 3 years in a cot.

Port Orleans Riverside Standard 5th Sleeper Rooms and Port Orleans Riverside Woods view 5th Sleeper Rooms, are as per Standard Rooms, but sleep an additional child under the age of 9.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel offers water taxi transportation to Disney Springs, as well as Disney Bus transportation throughout the resort.


Complimentary hotel parking

Riverside Mill Food Court (open for all day dining, with 5 different stations as well as grab and go items). River Roast (lounge bar serving light snacks and a full bar from 5pm). Muddy Rivers (poolside bar offering sandwiches, salads, and a range of beverages). Boatwright's Dining Hall (family-friendly Southern fare, open for dinner). 

Daily pool party. Movies under the stars (selected evenings). Campfire activities. 

Ol' Man Island with swimming pool, 95-foot long waterslide, whirlpool, kids' pool, daily pool party, evening campfires and movie screening (selected nights). 5 pools including 3 in Alligator Bayou and 2 in Magnolia Bend. Games arcade*. Children's playground. Jogging trail. Bike rentals*. Fishing*. Horse-drawn carriage rides*.

Disney-themed shop. Complimentary WiFi. Disney Minnie Van™ service*. Laundry and dry-cleaning services*. Babysitting service*. Merchandise pick-up and delivery.

Click here to see Disney's pocket guide for this Resort.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Maximum stay 21 nights.

* Denotes local charge. 

Please note: rollaway beds are no longer available.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4790)
  • Very good (3542)
  • Average (1256)
  • Poor (517)
  • Terrible (279)
Image of the Tripadvisor rating Housekeeper used my belongings

Jul 14, 2024 DayTrip25755161664

-Housekeeper went through my belongings and used my brush and straighteners whilst I was in the theme park. -Diabolical communication thereafter to get this resolved and I was sent from pillar to post trying to seek a resolution - Absolutely incompetent and careless staff. -Checked me in 2 hours late after a 13 hour trip from the UK - Had a knock… Read more
-Housekeeper went through my belongings and used my brush and straighteners whilst I was in the theme park. -Diabolical communication thereafter to get this resolved and I was sent from pillar to post trying to seek a resolution - Absolutely incompetent and careless staff. -Checked me in 2 hours late after a 13 hour trip from the UK - Had a knock on effect and ruined all plans that evening inc late for dining reservation and missing the fireworks. Plus not one single room request was acknowledged. -Injured my foot and their reaction to this and their supplies were severely inadequate, they didn't even have bandages. -I have been following up with the guest experience team for the past 2 months trying to seek fair compensation to which I have not been offered after tedious negotiations and their service has been nearly as appalling as Port Orleans Riverside. THANK YOU FOR RUINING MY FIRST EVER DISNEY TRIP! Read less
Image of the Tripadvisor rating Lovely stay!

Jul 10, 2024 Hayley1609 Stockton-on-Tees, United Kingdom

The hotel is very nice; spacious but easy to navigate! The pools are amazing especially the small ones dotted around! We paid a number of visits to the pool near our room in Magnolia Bend! (Also right next to the laundry which was very handy!) and we spent a great time by the main pool on our last day- and the hot tub is SO nice! All of the staff… Read more
The hotel is very nice; spacious but easy to navigate! The pools are amazing especially the small ones dotted around! We paid a number of visits to the pool near our room in Magnolia Bend! (Also right next to the laundry which was very handy!) and we spent a great time by the main pool on our last day- and the hot tub is SO nice! All of the staff here are amazing and so friendly, from front desk to the quick service to mousekeeping! (Thank you to all of you, you are the best!) (also shoutout to Elizabeth in the lobby! And shoutout to Doug on the front desk who was super lovely and really helpful when my mum’s magicband plus wasn’t working- thank you!!) Very special mention to the ever so lovely Brandon at the River Roost bar in the hotel who is the most amazing person and made our evening when we visited on our last evening! Brandon absolutely made our trip! :) Overall, this is a lovely hotel with numerous positives and great theming (and gorgeous horses) and I would recommend checking this place out if you are visiting Disney World! I didn’t want to have to state any negatives, and these aren’t complaints just things that could be improved in future. - please label that the fries are cooked in a shared fryer, we were unaware of this until our second to last day and it would have been good to know. Read less
Image of the Tripadvisor rating Great Disney Family base

Jul 7, 2024 Nashamoonday Staines, United Kingdom

Great Disney base for our holiday. We are a family of 4 with two teens. Thankfully the rooms here have two double beds and a fold down single. This meant the kids didn’t have to share… bliss!! The hotel is super clean and has that Disney magic that we love. The pools were great and the kids loved the fishing hole…. Although Mum was the only one… Read more
Great Disney base for our holiday. We are a family of 4 with two teens. Thankfully the rooms here have two double beds and a fold down single. This meant the kids didn’t have to share… bliss!! The hotel is super clean and has that Disney magic that we love. The pools were great and the kids loved the fishing hole…. Although Mum was the only one to catch a fish!! Read less
Image of the Tripadvisor rating Dirty and for the dogs

Jul 6, 2024 MonWoz Miami, Florida

Do not stay here. My room was not clean (hair everywhere, floor filthy) and was cleaned well even after I called housekeeping. Hair and dirt remained on the baseboard and no one mopped the floors properly. They just wipe with a towel and some spray, but the floor is never given a proper clean. The resort is dog friendly so dogs are left all day in… Read more
Do not stay here. My room was not clean (hair everywhere, floor filthy) and was cleaned well even after I called housekeeping. Hair and dirt remained on the baseboard and no one mopped the floors properly. They just wipe with a towel and some spray, but the floor is never given a proper clean. The resort is dog friendly so dogs are left all day in the rooms unattended so there is near constant barking. I was under the impression that the dogs were going to be in one specific area but there are in every building. The resort has fun amenities and great entertainment in Yee Haw Bob, but the food options are lacking and quite sad. Stay elsewhere. Read less
Image of the Tripadvisor rating Great atmosphere and grounds

Jun 24, 2024 paleblueyonder

Loved the experience of staying here and the ambience created in this hotel. Loved the buildings that house the rooms. Main pool got busy as we stayed around labor day. Other pools poor on shade. Room very comfortable and housekeeping service excellent.