Disney's Wilderness Lodge

Getting Around

Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel offers Disney Water Transportation to Magic Kindom Park, Disney's Contemporary Resort and Disney's Fort Wilderness Resort and Campground, as well as Disney Bus Transportation to access the rest of the Resort.

Complimentary hotel parking.

Dining

Storybook Dining at Artist Point with Snow White (character dining; dinner). Whispering Canyon Café (unique dining, hearty western fare). Geyser Point Bar & Grill (poolside eatery). Roaring Fork (quick service). Territory Lounge.

Fun and Games

Main pool with whirlpool and water play area. Quiet pool with whirlpool, located at the Boulder Ridge Villas. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Health club with spa services*. Bike rentals*. Watercraft rentals*. Fishing*. Electrical water pageant.

Handy Stuff

Disney-themed shop. Complimentary WiFi. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.

Click here to see Disney's pocket guide for this resort.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

Minimum Stay

Maximum stay 21 nights.

Additional Information

*Denotes local charge.

Special assistance

Please note: rollaway beds are no longer available.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2489)
Very good (1037)
Average (344)
Poor (157)
Terrible (69)

Beware Dangerous Door

Apr 27, 2025 VVal12

We’re currently staying at Disney’s Wilderness Lodge, and I just have to share our experience to warn other families about dangerous pocket doors in bathroom. Only an hour after check-in, my daughter — who turns 5 tomorrow — got hurt by the bathroom pocket door. She opened it, and it slammed shut so fast there was no resistance at all, no soft… Read more

We’re currently staying at Disney’s Wilderness Lodge, and I just have to share our experience to warn other families about dangerous pocket doors in bathroom. Only an hour after check-in, my daughter — who turns 5 tomorrow — got hurt by the bathroom pocket door. She opened it, and it slammed shut so fast there was no resistance at all, no soft close mechanism, extremely heavy door! The hardware (lock and handle) jammed her little fingers badly. If she hadn’t pulled away quickly, she could have lost them. There was a lot of blood and tears… I immediately called the front desk. A manager, showed up and offered to have maintenance check the door and to call 911 if needed. Since her fingers didn’t seem broken and she was already shaken up, I declined the ambulance. Manager handed me a card to file a claim — but of course, claims are closed over the weekend, so I can’t even start the process until Monday. Maintenance found nothing wrong with the door just agreed that’s poor design Other than sending up a few band-aids, Disney didn’t follow up, didn’t check on us. I had to call to see the maintenance response. Our evening plans were ruined. Later, when I tried to shower my daughter, two heavy bottles (shampoo and conditioner) fell off the wall and onto her feet, causing even more pain and tears. Maintenance came but said they couldn’t fix it without a special tool that only housekeeping had. We waited even longer for very unfriendly housekeeper to show up and finally secure it properly. This is supposed to be a deluxe property — and so far, all we’ve gotten is frustration and injury, with no real effort to make things right. I feel terrible for my child and terrible knowing that Disney likely won’t fix these door issues. I’ve since found many stories of kids getting their fingers hurt by these same doors mechanism. Clearly, nothing has changed. If you’re traveling with little ones, please be careful Read less

10/10 recommend

Apr 6, 2025 602caryf

Absolutely STUNNING and immersive resort! The staff (especially housekeeping) was incredibly kind and helpful! The pool, food, and rooms were all wonderful. Slight view (through trees) of Magic Kingdom fireworks, ferry straight to and from MK, and light boat parade at night were all great surprises! We recommend Geyser Point Bar & Grille,… Read more

Absolutely STUNNING and immersive resort! The staff (especially housekeeping) was incredibly kind and helpful! The pool, food, and rooms were all wonderful. Slight view (through trees) of Magic Kingdom fireworks, ferry straight to and from MK, and light boat parade at night were all great surprises! We recommend Geyser Point Bar & Grille, especially on a warm night, for a bite to eat or a drink! The pool being open until 11pm was really nice for taking a swim after the parks. *If you are traveling without children and hope to relax on your vacation, I would personally avoid the pool mid-day, since it tends to be very busy and they host pool games for the kids.* The pool area also played the MK firework show music, so you can listen while you see some fireworks through the trees! Our room faced the main pool (which is a view we recommend), but the sliding balcony door was virtually sound proof, which is important to us. A semi-hidden spot we recommend is the covered seating area out by where you get the ferries. They play immersive music, as does most of the property, and I believe they play the firework music there too! We absolutely loved our stay and hope to be back soon! Read less

Wilderness Lodge - Great place to stay

Mar 15, 2025 SanJoseMarieb Daytona Beach Shores, Florida

The Wilderness Lodge is amazing. My husband said it was his favorite thing about our trip (even though we visited 3 parks)! I love the warm pools and the best Bison burger at the Geyser Restaurant, sitting and looking at the lake. We took the ferry boat out for a ride and it happened to be during the fireworks- perfect timing! The food at the… Read more

The Wilderness Lodge is amazing. My husband said it was his favorite thing about our trip (even though we visited 3 parks)! I love the warm pools and the best Bison burger at the Geyser Restaurant, sitting and looking at the lake. We took the ferry boat out for a ride and it happened to be during the fireworks- perfect timing! The food at the Fork restaurant is one of the best we've had in a resort. AND you could take it to your room to enjoy. We could see the electrical light boat parade from our room. Everything was outstanding including the room itself. Very spacious. Read less

As if you are in a NP with Mickey

Mar 7, 2025 Isabelle-leesveel Grobbendonk, Belgium

This hotel is so well themed that it’s hard to believe that you are not in a National Park. Stayed 5 nights on my 2nd wdw trip. I did an online check in, and gave my arriving hour. Room was ready, was so happy with that. Very comfortable bed,super clean view over the pool. Quiet enough to have a good night sleep. Every cm was so friendly.… Read more

This hotel is so well themed that it’s hard to believe that you are not in a National Park. Stayed 5 nights on my 2nd wdw trip. I did an online check in, and gave my arriving hour. Room was ready, was so happy with that. Very comfortable bed,super clean view over the pool. Quiet enough to have a good night sleep. Every cm was so friendly. Transportation to mk by boat, the rest with the bus and also used lyft app. I loved the GF on my first stay, but fell in love with the Wilderness Lodge Read less

Poor Customer Service

Feb 20, 2025 meechf13 Long Island, NY

Know what you pay for! Things have certainly changed for the worse at Wilderness Lodge. Upon check-in, they tried to give me a standard view room when I paid for fireworks view. When I questioned it, supervisor told me I can “see” the fireworks from room 4020. I had to explain to her I paid an extra $800 for fireworks view category. After refusing… Read more

Know what you pay for! Things have certainly changed for the worse at Wilderness Lodge. Upon check-in, they tried to give me a standard view room when I paid for fireworks view. When I questioned it, supervisor told me I can “see” the fireworks from room 4020. I had to explain to her I paid an extra $800 for fireworks view category. After refusing room 4020, and firmly asking for what I rightfully paid for, they magically found a room in the correct category. Clearly, they were trying to swindle me with a lower value room. For dinner, I checked into Whispering Canyon at 6:08pm with 6:25pm reservation. We finally got seated at 7pm after I continually asked to be seated. Waiting almost 1hr for subpar food is ridiculous for a deluxe level resort! Once again, if I didn’t push-back, after 40minutes of waiting for a table who knows how much longer it could have been. If castmebers knew it was busy, they could have told me at check-in. Communication is key to valuable customer service. Every time I asked about the table I was told “a few minutes”…. When did a “few” mean “45” minutes? Once again, not something I would expect from a deluxe resort. With so few chairs at the main pool, we never got to enjoy. Each day was jammed packed with nowhere to sit. Thankfully, the quiet pool offered my family an opportunity to enjoy an amenity on this property. It’s pool access but my daughter missed out on poolside activities and slide since they aren’t available at the “quiet” pool. The ONLY decent thing about my stay this week was paying an extra $125 a night for club level access. Cast members were actually caring, helpful, and providing a proper service expected at a deluxe resort. I’ve stayed at WL several times in the past and loved it. It’s certainly going straight down hill in customer service. This week I had to push-back to get any type of decent service (except at Club level). It’s so sad how a great place like Wilderness Lodge has lost a customer forever. After this week, I have no desire to ever stay here again. Disney resorts should be relaxing and enjoyable. If you want this in your stay, choose another property at Disney World because you won’t find it at Wilderness Lodge. Hopefully you all have a better experience. I’ll post pics of Club Level since that was the only saving grace for me this week at this god forsaken resort. Beware, be informed and speak up, or else Wilderness Lodge will railroad you!! Read less

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