Walt Disney World Swan

Walt Disney World, Orlando

Virgin rating

Grotto Pool
Resort View King
Swan Lap Pool
Resort View Double
Mandara Spa
Balcony King Room
Grotto Pool
Cabana Bar and Beach Club
Phin's
Shula's Steak House
Todd English's Bluezoo
Children's Play Area
Camp Dolphin
Shula's Steak House
Shula's Steak House
Lobby
Todd English's Bluezoo
Fuel
Rosa Mexicano
Picabu
Il Mulino
Il Mulino
Kimono's
Fitness Centre
Retail Store
Grotto Pool
Resort View King
Swan Lap Pool
Resort View Double
Mandara Spa
Balcony King Room
Grotto Pool
Cabana Bar and Beach Club
Phin's
Shula's Steak House
Todd English's Bluezoo
Children's Play Area
Camp Dolphin
Shula's Steak House
Shula's Steak House
Lobby
Todd English's Bluezoo
Fuel
Rosa Mexicano
Picabu
Il Mulino
Il Mulino
Kimono's
Fitness Centre
Retail Store

The hotel

Next to the Walt Disney World Dolphin and the Swan Reserve, you’ll be wowed by what’s on offer across these three resorts. With 23 places to eat and drink, a spa, plus 6 pools, there’s loads of room for some well-deserved R&R. When it comes to fun-filled adventure, you’re just a short stroll from Disney’s Boardwalk and within walking distance of EPCOT and Disney's Hollywood Studios. When you're not spending those early mornings and late evenings in the park, there's a waterslide, a kids’ club, games on the beach, and even mini-golf nearby to keep the family entertained, all in the heart of the most magical place on earth.

Amenities

  • Golf
  • Tennis
  • Kids Club
  • Car Included
  • Wedding
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Free transport to theme parks
  • Games Room
  • Internet Access
  • Laundry Service

Where is it

Ideally located in the heart of the Walt Disney World Resort. Adjacent to Epcot and within close proximity to Disney's Hollywood Studios. Transfer time from Orlando International Airport: approx 30 minutes.

Hotel information

756 luxurious guest rooms and suites, all with air-conditioning, complimentary WiFi access, Heavenly Bed®, flat-screen HDTV, iPod/MP3 connections, tea/coffee-making facilities, mini-fridge, safe, iron and ironing board, and hairdryer. Resort View Rooms have views of the courtyard or lake, with 1 king-size bed plus sofa bed, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Balcony Rooms overlook the courtyard or the lake, with 1 king-size bed plus sofa bed, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
  • Stay before 31 Dec '26 to receive the following benefits: Complimentary self-parking, saving $36 per day. Kids 9 years and under eat free at selected restaurants when accompanied by a full paying adult (maximum 2 children per room, per paying adult. Restaurants and meal options are subject to change) Receive $30 off any Mandara Spa treatment when spending $200 or more.

Complimentary Disney transportation throughout the Walt Disney World Resort. Within walking distance of Disney's Boardwalk, Disney’s Yacht & Beach Club, Disney’s Hollywood Studios, and to a private entrance at Epcot. Complimentary water taxi to Disney's Hollywood Studios and Epcot. Complimentary self-parking for Virgin Atlantic Holidays customers (saving $36 per day). Valet-parking $44 plus tax, per night (payable locally, subject to change).

23 restaurants and lounges across the Swan, Swan Reserve and Dolphin resorts: Rosa Mexicano (Mexican restaurant, open for breakfast, lunch and dinner). Amare (Mediterranean cuisine, open for breakfast, lunch, and dinner). Tangerine (poolside drinks and casual fare). The Fountain (open for lunch and dinner). Fuel (grab and go items). Garden Grove (open for breakfast and lunch; Disney character breakfast on Sat and Sun). Grounds (craft coffee, sandwiches and pastries). Il Mulino New York Trattoria (Italian dining, open for dinner). Il Mulino Lounge. Stir (lobby lounge). Kimonos (sushi, open for dinner). Kimonos Lounge. Splash Pool Bar & Grill (poolside dining). Java (open for breakfast; grab-and-go open for breakfast, lunch and dinner). Picabu (open for breakfast, lunch and dinner). Shula's Steak House (open for dinner). Todd English's Bluezoo (seafood, open for dinner) Todd English's Bluezoo Lounge (cocktails and light bites). Shula's Lounge. Phins (light bites and cocktails). Chill (frozen cocktails). Cabana Bar and Beach Club. In-room mobile dining available*.

Daily recreational activity schedule.

6 swimming pools, including a 3-acre grotto pool with waterslide and waterfalls, 2 lap pools, a spring pool, and a kids' pool. 4 whirlpools. Poolside cabanas*. Sandy beach with activities such as cinema in the sand. The Swan 24-hour health club with fitness centre and daily classes*. Mandara Spa* with a range of salon and spa treatments. Camp Dolphin* kids' club (5-12 years). Volleyball. Ping-pong. Basketball. Jogging trails. Kids' playground. Arcade*. Fantasia Gardens Miniature Golf* (located nearby). Advance tee times at Walt Disney World® Resort's three championship golf courses*.

Complimentary WiFi. 24-hour ATM. Babysitting*. Laundry/dry cleaning facilities*. Concierge. Merchandise delivery service from the park to your hotel. Complimentary parking at Disney Theme Parks with room key and ID. Early Theme Park Entry (30mins) and Extended Evening Theme Park Hours (on select evenings).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel. 


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (538)
  • Very good (394)
  • Average (185)
  • Poor (118)
  • Terrible (144)
Image of the Tripadvisor rating Disappointing Shortfalls

Jun 19, 2024 maa206 Marshall, Minnesota

The property and complex are well maintained on the whole. While there were positive encounters with pool, food and beverage, and housekeeping staff, there were service shortfalls elsewhere. Brooklyn at the front desk was disinterested and visibly miffed at having to check me in. She seemed to mock my Platinum status (even though I never… Read more
The property and complex are well maintained on the whole. While there were positive encounters with pool, food and beverage, and housekeeping staff, there were service shortfalls elsewhere. Brooklyn at the front desk was disinterested and visibly miffed at having to check me in. She seemed to mock my Platinum status (even though I never mentioned it) by immediately stating that there were no upgrades, while chuckling. Again, I never asked for any. Then, she reluctantly offered the amenities that accompany the status. The check-in was cold, impersonal, and hostile. The most disappointing encounter was with a bell/valet person on my last day. I was screamed at for attempting to load my luggage under the portico. The valet berated me the entire time. My attempts to escalate to management went nowhere. Alphonso did call me but seemed unfazed by this encounter. To have paid resort fee and parking only to be screamed at and ignored is unacceptable. Read less
Image of the Tripadvisor rating Served its purpose

May 27, 2024 ClRaB17 Chicago, Illinois

Overall the stay was good. While more economical than other DIsney resorts at the outset, be aware that parking is exorbitant, they add all kids of fees to your bill, including a resort fee of $45 per day. They say you get internet but I already get that as Titanium. They say you get access to a gym, pool, and fitness (don't you expect that at any… Read more
Overall the stay was good. While more economical than other DIsney resorts at the outset, be aware that parking is exorbitant, they add all kids of fees to your bill, including a resort fee of $45 per day. They say you get internet but I already get that as Titanium. They say you get access to a gym, pool, and fitness (don't you expect that at any hotel?) I don't want to ride a swan so don't charge me for it. At the rate, all those amenities should be included. The location is great if you are visiting Epcot or Hollywood Studios in WDW. There is a lot to do not too far away as well. The hotel rooms are basic and in need of some TLC. The room we were assigned had a nice view of Epcot. Check-in person (Brooklyn) was not friendly or helpful at all, barely looking up at us during check-in. Would make a request or say something and would completely fail to acknowledge. I wonder if it was a hearing issue, if then I could overlook. I didn't need to interact with any other staff so I am not sure if it was that one person or lack of training. Sadly this was our first impression. So different from one would expect at WDW Resort. Pool is a nice area. If you can't find one at the main pool there are some smaller pools that are less crowded (though more basic). Besides check in interaction and the fees they tack on, it was a fine stay. Read less
Image of the Tripadvisor rating They try hard but……

May 11, 2024 Bill b

The rooms were ok, good location. The service, however, was terrible. Forgot items for breakfast each day we ordered room service, needed an extra 15 minutes at checkout time and charged us. Over 15 minutes? With their ridiculous parking and resort fees, couldn’t stand to not charge us for 15 minutes?? Walt rolls over in his grave.
Image of the Tripadvisor rating Disney/Marriott World Swan Hotel

May 6, 2024 siball2020

Another fantastic stay. Just their basic 2 queen bed room but very spacious huge tv and if you ask for a high room a good resort view. Cleaning staff were excellent and came every day. Do account for the parking and resort fee in you holiday budget or book with virgin and both are included in the price. We always use the Dolphins Phins bar for pre… Read more
Another fantastic stay. Just their basic 2 queen bed room but very spacious huge tv and if you ask for a high room a good resort view. Cleaning staff were excellent and came every day. Do account for the parking and resort fee in you holiday budget or book with virgin and both are included in the price. We always use the Dolphins Phins bar for pre dinner drinks. Always a good atmosphere. Read less
Image of the Tripadvisor rating Renovations, dirty sheets, bug bites

May 4, 2024 GailM276 Utica, NY

One of the worst hotel experiences I’ve had, certainly the worst on Disney property. I’ve stayed at the Dolphin and loved it, but this was a nightmare. When we checked in, our sheets were dirty. They also had Queen sheets on a King bed. How could that happen? It took a few hours to get them changed, and I had wanted to nap. When they finally were… Read more
One of the worst hotel experiences I’ve had, certainly the worst on Disney property. I’ve stayed at the Dolphin and loved it, but this was a nightmare. When we checked in, our sheets were dirty. They also had Queen sheets on a King bed. How could that happen? It took a few hours to get them changed, and I had wanted to nap. When they finally were changed, it was only the filthy top sheet. The stained bottom sheet was still the same. I originally booked a room on Disney property but it was being renovated, and I have a need for afternoon rest due to a medical condition, so I rebooked here. Big mistake. This hotel was undergoing renovations but they didn’t tell guests ahead of time. I called the manager and she said if the noise was bothering us we could move the next day (sunday). We had already unpacked and there was no noise on Sunday so we declined the hassle. Monday and Tuesday the noise was hammering and drilling and gave me a migraine. I couldn’t rest midday. I called to move rooms but there was no availability at that time. I tried to relax by the pool (few umbrellas and very little shady spots), but couldn’t due to drilling/setup over there for a big conference. I didn’t get to use my park tickets due to noise preventing rest, causing migraines. On top of all that, the rooms don’t have any clock, the lamp USB outlets didn’t work, the TV service was in and out, and bathrooms have no ventilation. It gets very warm and with the AC at 60 degrees it was still 70 in there, muggy after a shower without a bathroom fan. There is also no bath mat to get out, so I used a hand towel. The bathroom door opens up against the opening to the shower, within inches of the toilet. Cramped and uncomfortable conditions in the bathroom. I also woke up each morning covered in more and more bug bites. I’m not sure if it’s bedbugs but I will have a doctor look this week. The pattern of bites matches (3 in a row). I could overlook most, but with no daytime rest during a renovation that could have been avoided had I been warned, every small thing added up. Read less