Jumeirah Zabeel Saray

Dubai Beach, Dubai

Virgin rating

The hotel

Indulge in a timeless culture of hospitality at Jumeirah Zabeel Saray. This spectacular beachside resort is located on the West Crescent of the exclusive Palm Jumeirah in Dubai and offers exhilarating views of the Arabian Gulf and Dubai’s impressive skyline. The hotel is lavishly decorated in an elegant style reminiscent of the magnificent Ottoman era and features spectacular hand-painted ceilings and murals, crafted marble, crystal chandeliers as well as art worthy of the finest galleries. The resort offers exquisite dining experiences, stunning guest rooms and an array of leisure activities. Guests can enjoy a day well spent at the 1km pristine beach or embark on a journey of the senses at the award-winning Talise Ottoman Spa, one of the largest, most opulent spas that the world has to offer. Jumeirah Zabeel Saray is an iconic destination that recreates the majesty of the Ottoman era whilst offering guests unforgettable moments that are luxurious yet intimate. Be it through dining, leisure, rejuvenation or relaxation, we constantly strive to provide guests with exceptional experiences that offer the perfect mix of imaginative and exhilarating activities.

Amenities

  • Kayaking
  • Tennis
  • Water Skiing
  • Kids Club
  • Wheelchair access
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

Situated on the West Crescent of Palm Jumeirah, Jumeirah Zabeel Saray is a mere 45-minute drive from Dubai International Airport. The resort offers access to the business district, world-class golf courses, theme parks, shopping malls and traditional souks, while providing guests with a tranquil haven complemented by views of the Arabian Gulf.

Hotel information

405 rooms and suites. All with air-conditioning balcony, 48” LCD TV with pay-per-view films, telephone, complimentary WiFi access, mini-bar*, tea/coffee maker, iPod docking station, safe, hairdryer, iron and board. Superior King Rooms are located on the 1st-2nd floors, with private balcony, partial views towards the Arabian Gulf and the resort, with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Half Board option: includes buffet breakfast at your property, plus a choice of lunch or dinner which is available on a dine-around basis at a selection of over 40 restaurants within the Jumeirah resorts: Madinat Jumeirah, Jumeirah Beach Hotel, Jumeirah Creekside Hotel, and Jumeirah Emirates Towers. Transport is not included.

Please note: some restaurants require a supplement fee.

Drinks Package Options: drinks packages can now be added to both Bed & Breakfast and Half Board for a per person, per day fee. All guests in the room must be on the same package, (under 21 Package can be added for children sharing the room with adults).

Under 21's (non alcoholic) Drinks Package: local still and sparkling water, tea/coffee, soft beverages and Ice cream.

Dine around drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages.

Unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still and sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa and Zenzi Beach.

Premium unlimited drinks package: house bottle beer, house wine by the glass, house pour spirits, local still & sparkling water, tea/coffee and soft beverages. Drinks can be redeemed in the following outlets: Zabeel Social, Amala, Al Nafoorah, Tori Tori, Imperium, Zaabaa, Zenzi Beach and Pool & Beach.

Room upgrades

Superior Double Rooms with 2 double beds, sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Deluxe King Arabian Sea View Rooms with Ottoman–themed furnishings and views of Dubai’s shoreline and skyline, and 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Deluxe Double Arabian Sea View Rooms with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Club King Rooms with sweeping palm views and Club Lounge access, with 1 king-size bed and sofa bed (120cm x 180cm), sleeping maximum 3 adults, or 2 adults and 2 children (under 12 years).

Club Double Rooms feature Palm View with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Club Lounge benefits (adults-only):

- Open daily from 07:00 to 23:00

- Exclusive check-in and check-out services at the Club Lounge

- Breakfast: 7:00am 11:00am

- Afternoon tea (buffet): 2:00pm- 4:00pm

- Happy Hour (canapés): 5:30pm-7:30pm

Family Lounge at Zenzi:

- Check-in at Zenzi's main reception area

- Breakfast: 7:00am-11:00am

- Afternoon tea: 3:30pm-5:00pm

- Happy Hours: 5:30pm-7:00pm

Please note: Club Lounge facilities are for Club Room guests only.

Interconnecting rooms on request and can be booked at the time of booking.

Grand Deluxe Family Rooms with 2 bedrooms and 1 king-size bed, 2 single beds, sleeping maximum 3 adults, or 3 adults and 1 children (under 12 years), or 2 adults and 2 children.

Imperial One Bedroom Suites located on the highest floor of the resort with views of the entire resort with king-size bed and 1 rollaway bed, separate living/dining room and views of the Arabian Gulf, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites with 1 king-sized bed and 1 rollaway bed, separate living area, sea views from private balcony overlooking the Arabian Gulf or Palm Jumeirah Island, amenities by Asprey London and a complimentary basket of fruits upon arrival, sleeping maximum 3 adults or 2 adults and 1 child (under 12 years).

2-Bedroom Suites are spacious at 142 sq m, with a living and dining area, private balconies overlooking the Arabian Gulf and a sumptuous gift basket of seasonal fruits. The master bedroom has 1 king-size bed and the other bedroom has 2 double beds and a rollaway bed, sleeping maximum 4 adults and 2 children, or 2 adults and 4 children.

Grand Imperial Suite, located on the Imperial floor, offers 310 sq m of living space with a private sauna, terrace, separate living and dining room and master bedroom with 1 king-size bed and rollaway bed, sleeping maximum 3 adults or 2 adults and 1 child.

Please note: children (12 years and under in winter and 15 years and under in summer) sharing existing bedding. Extra beds at a charge.

9 restaurants and bars: Imperium (International cuisine, all-day dining and weekend brunches), Zenzi Beach (South American cuisine), Al Nafoorah (Lebanese cuisine), Amala (Indian cuisine), Tori Tori (Contemporary Japanese sharing style Izakaya), Zabeel Social (casual American cuisine), Arcadia (outdoor country style kitchen), Sultan’s Lounge & Sultan’s Delights, Zaabaa (cigar lounge).

59 metre infinity swimming pool and 2 Jacuzzis. Talise Ottoman Spa* with indoor pool. There is also a snow room in which to cool off after the sauna/hammam. Fitness centre*. 2 tennis courts. Water sports* including water-skiing, paddle boarding, kayaking and pedal boats. Beach volleyball. Cinema (showing 4 films a day). Shopping arcade with 14 premium boutiques. Sindbad's Kids' Club* with kids' pool and playground. The Beach Shack (a social space for teens and older children with ping pong table and sport screens). Theatre.

Complimentary WiFi. Complimentary newspaper app. Laundry/dry-cleaning service*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 nights between 27 Dec-1 Jan.

No check outs on 31 Dec. Gala dinner supplement applies.

* Denotes local charge.

Please note: in relation to New Years Eve Gala bookings, please add to reservations a preference of restaurant, detailing guests name, arrival date and number of people along with any dietary requirements.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7686)
  • Very good (1173)
  • Average (540)
  • Poor (228)
  • Terrible (234)
Image of the Tripadvisor rating Indulgent Pure Luxury

Nov 25, 2024 SeatheWorld2-4Me Dubai, United Arab Emirates

Indulgent pure luxury, it’s an incredible hotel, the hamann at the spa is a must. The spa in it’s self is simply beautiful, fourth time staying here because it never disappoints, there is a private beach with cabanas and lounge chairs , with the guest services supplying cold water and fresh towels along with an umbrella to relax all day. The… Read more
Indulgent pure luxury, it’s an incredible hotel, the hamann at the spa is a must. The spa in it’s self is simply beautiful, fourth time staying here because it never disappoints, there is a private beach with cabanas and lounge chairs , with the guest services supplying cold water and fresh towels along with an umbrella to relax all day. The breakfast is delicious and very healthy, the avocado toast is just a little bite of delicious, the fresh juices and sparkling water from Nordic countries!,, look up at the ceiling upon entry, jaw dropping beautiful, if you are lucky enough to purchase dresses at the Italian shop facing the entrance to the breakfast area, they will tailor the dresses and deliver to your room. Outside and indoors they serve tea, coffee, lunch snacks and ice cream, just to relax and watch the sunset from the patio whilst enjoying a Turkish coffee with Turkish delish cubes was a treat. The bedrooms are quiet and beautiful, the sink is silver, the bathtub a mini swimming pool, the bed a cloud. What can I say more? It’s everything in a hotel, relaxation, food, pool, spa, it has it all. Absolutely will return it was flawless again. Read less
Image of the Tripadvisor rating Must do at the Palm !!

Nov 25, 2024 mokum69 Amsterdam, The Netherlands

Amazing Boat trip all perfect planned by Mario all that hé promised came out even beter so please make sure you do not mis the trips the offer Mario thanks for the amazing day next time zabeel saray when come back for a trip with the whole family in februari's 2025 we are back
Image of the Tripadvisor rating Afternoon Tea

Nov 24, 2024 Nazmunn N

Amazing service for Afternoon Tea at Sultans Lounge. They gave us complimentary roses and cheesecake for our anniversary. Lovely atmosphere. I particularly enjoyed the freshly baked scones and smoked salmon sandwich. I will definitely be returning to visit and do a pool day.
Image of the Tripadvisor rating Fabulous guest experience Jumeirah Zabeel Sarsy

Nov 24, 2024 Sandra C

Want to say that the staff just make this hotel and go above and beyond Kamilia Duty Manager on reception - she did so much for us as it was my husband 80th birthday trip. So did Muneesh, Outlet Manager, a consummate professional who will go far as he is attentive, bright and friendly. Sous Chef Vigith Priyantha in Imperium -helpful, kind and… Read more
Want to say that the staff just make this hotel and go above and beyond Kamilia Duty Manager on reception - she did so much for us as it was my husband 80th birthday trip. So did Muneesh, Outlet Manager, a consummate professional who will go far as he is attentive, bright and friendly. Sous Chef Vigith Priyantha in Imperium -helpful, kind and willing to help. All the staff at Al Nafoorah restaurant who were amazing, the food there is delicious. William often to be seen in the expansive reception area with a ready smile and so so helpful. Finally and not to be forgotten - Rajendran and Babu the most amazing beach guys we've ever known. They know exactly what we want,where we wish to sit on the beach, down to chair positioning and towel numbers. They never forget..truly hard working and kind. We've been going to this hotel regularly for 10 years and couldnt recommend it more. Sandra abd Salvatore Read less
Image of the Tripadvisor rating A terrible smell in the bedroom

Nov 22, 2024 sadiaamar Leicester, United Kingdom

My husband and I stayed here for a few days in November. The breakfast is excellent and the hotel overall is amazing The beach staff were fantastic, Muneer and Shoaib looked after us. Unfortunately the bedroom is dated and had a terrible smell to them. It seemed to be coming out of the furniture and would become stronger when the drawers… Read more
My husband and I stayed here for a few days in November. The breakfast is excellent and the hotel overall is amazing The beach staff were fantastic, Muneer and Shoaib looked after us. Unfortunately the bedroom is dated and had a terrible smell to them. It seemed to be coming out of the furniture and would become stronger when the drawers were opened. Loved the spa, still one of the best I’ve been to. Doesn’t. deserve a five star rating until the bedrooms have been renovated. Read less