Turtle Beach by Elegant Hotels

Barbados, Caribbean

Virgin rating

Chelonia Restaurant
Junior Suite Ocean Front View
Junior Suite Ocean View
Junior Suite Ocean View
Turtle Beach by Elegant Hotels
Waterfront Restaurant
Lobby
Junior Suite Pool/Garden View
Junior Suite Pool/Garden View
Half Moon Coffee Bar & Grill
Freeze Ice Cream Parlour
Flying Fish Kids Club
Flying Fish Kids Club
A video preview image
Chelonia Restaurant
Junior Suite Ocean Front View
Junior Suite Ocean View
Junior Suite Ocean View
Turtle Beach by Elegant Hotels
Waterfront Restaurant
Lobby
Junior Suite Pool/Garden View
Junior Suite Pool/Garden View
Half Moon Coffee Bar & Grill
Freeze Ice Cream Parlour
Flying Fish Kids Club
Flying Fish Kids Club

The hotel

Turtle Beach is a premium All Inclusive, all-suite hotel located on the south coast of Barbados. The spacious, attractive suites at this elegant hotel look out over the pristine gardens, breathtaking ocean and swimming pools. With a wide selection of water sports included you will be hard pressed to fit everything in. The refreshing breezes of the south coast make for excellent Hobie Cat sailing. Children are really well catered for at Turtle Beach, with their own pool, organised activities and an excellent, complimentary kids' club for ages 3-12. With three different restaurants, ice cream parlour, coffee bar and a lovely entertainment programme, you are spoilt for choice when dining and the hotel is just moments away from the lively St Lawrence Gap.

Amenities

  • Hobie Cats
  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing
  • Tennis
  • Windsurfing
  • Kids Club
  • Families
  • Honeymoon
  • Wedding
  • Evening Entertainment

Where is it

On Dover Beach, within walking distance of St Lawrence Gap. 15 minutes to Bridgetown. Transfer time from airport: 15 minutes.

Hotel information

161 suites on 4 floors in 4 interlinked buildings with 2 lifts. All with private balcony/terrace, air-conditioning, complimentary WiFi access, separate bathtub and shower, flat-screen satellite TV, iPod dock, coffee/tea making facilities, mini-fridge (not stocked), safe, iron and ironing board, and hairdryer. 

Junior Suite Pool/Garden View with 1 queen-size bed or 2 twin beds, plus sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. All rooms are non-smoking.

All Inclusive of: all meals including afternoon tea and snacks, all premium and local-brand drinks (fine wines and Champagne at extra charge). All activities and entertainment above unless otherwise stated.

Junior Suite Oceanview are as Junior Suite Pool/Garden view but with sea views, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Deluxe Oceanview with 1 king-size bed and includes sitting area with sofa bed, as well as sun loungers on the balcony, sleeping maximum 3 adults or 2 adults and 2 children.

Junior Suite Oceanfront are closest to the beach, with 1 queen-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 2 children. Wheelchair accessible Junior Suite Oceanfront available with roll-in shower and king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suite Pool/Garden View feature a separate living room with sofa bed, bathrobes, a daily replenished mini-bar, and master bedroom with 1 king-size bed, sleeping maximum 4 adults or 2 adults and 3 children.

1-Bedroom Oceanview Suites include a separate living room with sofa bed, bathrobes, a daily replenished mini-bar, and master bedroom with 1 king-size bed, sleeping maximum 4 adults or 2 adults and 3 children.

Family Connected Oceanview Junior Suites consist of 2 Junior Suite Oceanview Rooms, sleeping maximum 6 adults or 4 adults and 4 children.

Chelonia Restaurant (open-air restaurant serving International cuisine for breakfast and dinner). Sand Trap (beachfront restaurant, offering authentic local flavours). Asiagos Restaurant (Italian cuisine - over 12 years only, reservations required and some dishes are at a supplement). Half Moon Coffee Bar & Deli (signature hot and cold lattes, tea, sweet and savoury snacks and Grab and Go small bites). Freeze Ice Cream Parlour. Beach Ambassador service, with afternoon treats including ice cream and fresh fruit. Taste of Elegance Dine Around Programme* at select sister properties (transport not included, meal and drinks may supplements apply). Room service*. All restaurants are non-smoking.

Live, local entertainment. Comprehensive activity programme for all ages. Pop up bars delivering tastes of local drinks and snacks.

2 freeform swimming pools and children’s pool. Jacuzzi. Fitness centre. On-site beauty salon and spa services*. 2 floodlit tennis courts. Table tennis. Aerobics and aquacise. Complimentary non-motorised water sports: snorkelling, boogie boarding, kayaking, Hobie Cat boat rides, (water-skiing* at sister resort Crystal Cove. Transfer extra*). Surfing lessons*. Flying Fish Kids' club (9:00am-9:00pm, 3-12 years) with full activity programme. Marine programmes and golf lessons*. Jungle gym. Family activities such as scavenger hunts, Calypso, limbo dancing and live cooking demonstrations. Bespoke tours including Pepperpot Culinary tour*. Tennis clinics with professional tennis coach. Fitness and spinning classes. Yoga and neighbourhood walks.

Complimentary WiFi in suites and throughout the property. Pool and Beach Ambassador service. 

A Tourism Fee will be charged per bedroom, per night and will be collected at check out. The rate is subject to change by the Government, and varies by hotel room. Fees currently range from 8.75 Barbadian dollar (approximately £3.90) to 35 Barbadian dollar (approximately £16.00) per bedroom, per night.  

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

1 night between 5 Jan-21 Dec.

7 nights between 22 Dec-2 Jan.

* Denotes local charge 

Please note: child ages up to and including 16 years. 

Dress code: smart casual in the evenings, with trousers and collared shirts for gentlemen. Asiagos offers fine dining and requires semi-formal attire including full-length trousers for all guests and dress shoes. To maintain the elegant atmosphere desired, guests wearing the following will not be seated: jeans, capri-style trousers, sleeveless men's shirts, t-shirts without collars, shorts, tank tops, bathing suits, hats on gentlemen, trainers or bare feet.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1782)
  • Very good (1086)
  • Average (391)
  • Poor (171)
  • Terrible (130)
Image of the Tripadvisor rating Marriott must do better!

Nov 13, 2024 Dawne A

I joined my friend in Barbados to celebrate her 50th birthday at Turtle Beach by Elegant Hotels. She had a bad experience with booking the room, but we were hopeful that that experience was behind us. Upon checking in, we realised that it was not. The room was not as promised and the reaction of the desk attendant indicated that little was going… Read more
I joined my friend in Barbados to celebrate her 50th birthday at Turtle Beach by Elegant Hotels. She had a bad experience with booking the room, but we were hopeful that that experience was behind us. Upon checking in, we realised that it was not. The room was not as promised and the reaction of the desk attendant indicated that little was going to be done to rectify the situation. Finally we agreed to let them place a twin bed in the room ( the room was supposed to contain 2 queens , instead it contained 1 king and a twin pull out recliner/chair). That was the first of many disappointments. While accompanying us to the room, the porter Andrew, proceeded to berate my friend and essentially told her it was her fault the room was not to her liking because she should have emailed. I am still unsure how he got himself involved in this. Apparently the porters are part-owners. As to the room. Well, let’s just say it’s way past its glory days. It is in dire need of several upgrades. There are no electrical outlets in the bathroom and water leaked continuously from the ceiling. I was looking for my shoes under the bed and raided up the bed skirt to see better. I was in shock at the condition of the foundation . Torn and ragged! I refused to look at the mattress to avoid nightmares since we still had to spend 3 more nights! I pulled out my travel bed sanitiser and got to work!The food was a disappointment. I have never seen such horrible, soggy scrambled eggs in my life and hopefully, I never will again. Additionally at the restaurants, the birds are a nightmare. They are EVERYWHERE and get into everything. They also poop any and everywhere. I’m unsure how long this has been going on but I am certain it should stop. On our 4th night there were heavy winds and rains. So much so that our room became flooded,with the doors closed. We fled the room and were on our way to report it when we met 2 hotel workers who promised to come in and suction up the water. We still reported the flooding to the front desk. Fast forward to 2 hours later, we returned to the room. Still flooded. Went back to reception, she indicated they would address it in the morning and gave us 2 dirty/used beach towels to put on the floor. The next day, no one showed except for housekeeping. She was shocked that no one had come by previously. She even called about the leaking ceiling and told us that someone would be by to take care of it.NO ONE SHOWED UP. Not once. I checked out the next day,before my friend who was supposed to have a late check out (2pm). Imagine her surprise when 3 separate people showed up to find out when she would be leaving since they were not informed of any late check out! Fed-up, she checked out at midday even though her flight off the island was not until 7pm. A total nightmare. Marriott. Please. Close this hotel. Upgrade the facilities and re-train the staff. Read less
Image of the Tripadvisor rating Its a shame for Marriott

Nov 9, 2024 Matthias L Pasching, Austria

This Marriott Property needs URGENT full restauration; rooms worn out- sticking chairs and tables all restaurants- flock of birds pooing on them and eating your meal- staff absolutely NOT motivated… Dear Managment of the Turtle Beach Resort: do something on your property! Guests are paying a hell but its absolutely overpaid!
Image of the Tripadvisor rating Worst Caribbean hotel I’ve ever stayed in

Nov 8, 2024 Alpaca1975 Woking, United Kingdom

Worst Caribbean hotel I’ve ever stayed in Room 218 - toilet leaks and you get woken at 2:15am to the refuse compactor outside your bedroom window Food - dreadful, bland, little choice and stodgy. Restaurant booking cancelled without notice, buffet restaurant busy so told to fill a cardboard box and eat in our rooms Staff - some friendly but… Read more
Worst Caribbean hotel I’ve ever stayed in Room 218 - toilet leaks and you get woken at 2:15am to the refuse compactor outside your bedroom window Food - dreadful, bland, little choice and stodgy. Restaurant booking cancelled without notice, buffet restaurant busy so told to fill a cardboard box and eat in our rooms Staff - some friendly but the majority couldn’t care less Five more nights of this to go Read less
Image of the Tripadvisor rating Please think twice before booking this hotel - it is not up to Marriott standard

Nov 8, 2024 knackeredMum Droitwich, United Kingdom

I read the reviews before booking and they seem to be polarised between awful and good. But when I saw a recent review saying this was a travellers 5th visit - that was the clincher for me. In fairness the bad and good reviews have merit but overall the good is not enough to outweigh the poor. The hotel must have either been poorly managed or… Read more
I read the reviews before booking and they seem to be polarised between awful and good. But when I saw a recent review saying this was a travellers 5th visit - that was the clincher for me. In fairness the bad and good reviews have merit but overall the good is not enough to outweigh the poor. The hotel must have either been poorly managed or just not invested in over the years. Marriott have bought out all the Barbados Elegant resort hotels which apart from this one have all been closed for renovations. This one will close in 2025 for 12-18 months to be renovated. I met a Marriott Platinum member who said the place was awful and the food sub standard. Not an unreasonable view. Staff - so many seem like they don’t want to be here and it reflects in their un engaging demeanour. Not impolite but clearly uninterested. Hospitality is hard work but you have to try to seem happy. There are a few exceptions- notably Maradona who is the beach and pool waiter. He is so upbeat all the time it makes the rest of the staff seem even more dour. The handymen did respond quickly - within 15 mins to fix the broken runner on the rusted patio doors; reboot the tv and internet in the room ( the tangle of cables is interesting!) and sort the hot water. However on the day we were going out for the day, I locked myself out of the safe and it was 50 minutes before anyone came - after 2 calls it was only an in-person visit to reception that forced the issue. Thats unacceptable Rooms- the bedroom is big and clean and the bed is comfortable but the decor and furnishing are tired. However anything metal is rusted and unmaintained. The bath doesn’t drain and the enamel Paint is flaking. The glass shower runner is horrid and you need to draw the plastic shower curtain across to stop the floor flooding. Bedroom cleaning is up to scratch. A lot can be forgiven if the food is top notch which sadly it wasn’t. The breakfasts are not too bad and the bacon is lovely and crispy. But proffering tinned fruit is never acceptable- the fresh should not run out. all the dining chairs are stained with bird poo - every one. You cannot sit back or you stick to the chair. The problem is that the furniture is stained now and won’t wipe clean - I tried. Pretty unpleasant. Lunch and dinners are buffet and it was only on day 7 we got a meal where we actually cleaned the plate and were pleasantly surprised. It seems that the policy here is to stack it high but sell it cheap. Very disappointing. That said the pudding are nearly always very good especially the bread and butter pudding. The cheese is kept out in the open so it’s soft whether it’s meant to be or not - and not very hygienic for a perishable food. Pools are lovely - no complaints and the location on the beach is good. Ice creams are lovely - even if served with nonchalance - same for the coffee shop. I wondered whether I was being too critical until I met the Marriott member who is clearly well travelled throughout the chain and she echoed my thoughts. having also stayed in 4 + star hotels, I know the standards to be maintained and so I feel comfortable leaving this review. I hope the management will pass these observations directly to Marriot as it’s their name above the door and I expected much much better. Barbados is beautiful but pick wisely - I thought I had!! Read less
Image of the Tripadvisor rating Shocked by any bad reviews, a beautiful stay.

Nov 7, 2024 Lucy R

Just left Turtle Beach after a ten day stay and would return in a heartbeat. Rooms were spacious, comfortable and spotless. Serviced thoroughly every day. Food was fresh varied and delicious, we ate out a couple of times during our stay (plenty of places on foot) but actually preferred the food in the hotel. Cocktails were top notch, and… Read more
Just left Turtle Beach after a ten day stay and would return in a heartbeat. Rooms were spacious, comfortable and spotless. Serviced thoroughly every day. Food was fresh varied and delicious, we ate out a couple of times during our stay (plenty of places on foot) but actually preferred the food in the hotel. Cocktails were top notch, and plenty of cold beer. Bar staff were attentive and made sure you were looked after. Location is perfect, I liked to use the Sandals side of the beach for calmer water but truly stunning coastline. My four year old loved the kids club, was a lovely air conditioned classroom type setting where she could get out of the sun and do crafts. Entertainment is quite low key, but that suited us well having a young family and in bed early. That said you are minutes from st Lawrence gap so plenty of choice Overall we were well looked after and would definitely return. Thanks Turtle beach - ignore the bad reviews Read less