Chelsea Hotel

Toronto, Canada

Virgin rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi
  • Booking Bonus: Book by 31 Jan '25 to receive up to 20% off the accommodation cost and complimentary daily breakfast. Any applicable offers have been calculated into the prices shown. Blackout dates apply. Offers may not be combinable.

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2060)
  • Very good (3150)
  • Average (2470)
  • Poor (1166)
  • Terrible (848)
Image of the Tripadvisor rating Cold Room and Noisy AC

Nov 20, 2024 mkaramica Windsor, Canada

We stayed a night at the hotel (checked in at 10:30 pm just for sleeping), but the room was cold due to the old windows. We tried to turn on the AC, but it was too noisy. We could not sleep at all, and finally at 4 am we asked the receptionist to change our room. That bad sleep really destroyed our trip. Very bad experience.
Image of the Tripadvisor rating Medical trip

Nov 20, 2024 chadalexanderturner

All in all it was good. Service was great, food was great, no issues with internet or reservations. My first 2 nights were medical rate which was nice my last night wasn't because taylor swift came to town so my last night cost double what my other two nights combined cost but that's what every hotel in Toronto did for that time so it is what it… Read more
All in all it was good. Service was great, food was great, no issues with internet or reservations. My first 2 nights were medical rate which was nice my last night wasn't because taylor swift came to town so my last night cost double what my other two nights combined cost but that's what every hotel in Toronto did for that time so it is what it is. Located like a 2 min walk from the hospital which was awesome. Read less
Image of the Tripadvisor rating long term stay

Nov 19, 2024 wastlaur Thunder Bay, Canada

Loved the central location close to amenities such as shopping, restaurants, grocery stores, and hospitals. I was there for one week for health appointments so these features were very important.
Image of the Tripadvisor rating Dirty room/unclear instructions

Nov 19, 2024 meltfoodie Kingston, Canada

I had a kitchenette room with a sofa and a king size bed. Dirty dishes, dirty toaster, dirty cutting board, dirty toilet tank lid, dirty clock radio, broken floor lamp, very low water pressure in bathroom. Unclear and incorrect information from front desk. Bell boys were the best employees with the most accurate information. The furniture was old… Read more
I had a kitchenette room with a sofa and a king size bed. Dirty dishes, dirty toaster, dirty cutting board, dirty toilet tank lid, dirty clock radio, broken floor lamp, very low water pressure in bathroom. Unclear and incorrect information from front desk. Bell boys were the best employees with the most accurate information. The furniture was old and beat up as well. Great location but shocking condition, especially for a hotel of this level. Travelling with my elderly mother in a wheelchair so I did not waste too much of my time addressing all of these issues with the hotel. We came from out of town and it was a big trip for my mother so I didn't want to miss time with her fixing all their problems. They should not allow these conditions to exist. I have never left such a negative review before but I have never experienced such conditions anywhere! Read less
Image of the Tripadvisor rating Basic large downtown hotel

Nov 19, 2024 middleagedtravel2024

This is a daytime location. At night there are many homeless, drug addicts and people you don't want near your family or loved ones. I had to dodge a half naked guy to park and someone screamed at me as I went to get back into my car to park. Walking in the area is not advised. The hotel itself is dated, poorly decorated and seems more like a… Read more
This is a daytime location. At night there are many homeless, drug addicts and people you don't want near your family or loved ones. I had to dodge a half naked guy to park and someone screamed at me as I went to get back into my car to park. Walking in the area is not advised. The hotel itself is dated, poorly decorated and seems more like a low-end motel (albeit fairly clean) than a four star Toronto landmark. There are better options, but maybe not for the price. Read less