DoubleTree by Hilton Nashville Downtown

Nashville, Tennessee

Virgin rating

The hotel

This central newly-renovated hotel is close to some of country music's best sights and sounds. It is home to a distinctive on-site restaurant and bar Fourth & U which serves an array of urban dining options using local and regional products with an outdoor patio and a trendy bar. There's also live music from local artists to be enjoyed whilst dining in the restaurant... You may just see the next big thing. Want to experience all Music City has to offer? Just steps away from our front doors you can enjoy Printers Alley, the honky tonks of Broadway, Ryman Auditorium, Bridgestone Arena, Country Music Hall of Fame and Museum and Fifth + Broadway.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In the heart of downtown Nashville, close to attractions and shopping.

Hotel information

343 rooms on 9 floors in 1 building with 4 lifts. All with air-conditioning, satellite TV with pay-per-view films and games, MP3 player, coffee maker, iron and board, hairdryer and free newspaper. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Standard Rooms with 1 king-size or 2 queen-size beds and a full-sized fridge, sleeping maximum 4 adults.

Suites with living area, dining table, stove, microwave, full-sized fridge with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Fourth and U Restaurant, open from 6:30am to 12:00am, offers a full breakfast buffet, southern comfort bites and local beer, wine and spirits with live entertainment.  Hotel has a full service Starbucks® open 6:30am – 2:00pm. Complimentary 24 hour fitness and complimentary WiFi. Newly renovated market with fresh food items available. Hotel is valet parking only, $55/per night + tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1258)
  • Very good (921)
  • Average (539)
  • Poor (324)
  • Terrible (272)
Image of the Tripadvisor rating Bad Customer Experience - Great Location.

Nov 1, 2024 Bobby E

I would not recommend this hotel. We struggled with the customer service all week long during our stay. The hotel had elevator trouble all week, it was either really slow or one was broken down. We went most of the week without Shower Gel, because the hotel was out of it. I am not sure how a hotel runs out of shower gel, or why a staff person… Read more
I would not recommend this hotel. We struggled with the customer service all week long during our stay. The hotel had elevator trouble all week, it was either really slow or one was broken down. We went most of the week without Shower Gel, because the hotel was out of it. I am not sure how a hotel runs out of shower gel, or why a staff person could not go to the store and get shower Gel to refill the large containers on the shower walls. The valet and bell service were non-existent. Not one time during our stay did we have anyone even ask to help with luggage, open a car door or barley speak. We also struggled with getting our room cleaned throughout the week. The hotel is located in a good area and good location, just seems like the staff is not well trained in customer service. Read less
Image of the Tripadvisor rating Customer Service for the Win!!!

Aug 21, 2024 JetSetterM Memphis, Tennessee

We visited the DT for a concert weekend in Nashville. When we arrived the City was doing construction in front of the hotel so we were not clear on how to get to the hotel. I called the front desk and Tilly was super friendly and tried to guide us into the valet. She was not aware, but the city had blocked the entire drive. Instantly, she… Read more
We visited the DT for a concert weekend in Nashville. When we arrived the City was doing construction in front of the hotel so we were not clear on how to get to the hotel. I called the front desk and Tilly was super friendly and tried to guide us into the valet. She was not aware, but the city had blocked the entire drive. Instantly, she asked me what kind of car I had and she would get me in the hotel. She came downstairs from the lobby to personally guide us in the valet. She worked with the Valet mgr (all the Valet staff were excellent) and even got the city to move over to let us in the hotel! Talk about going that extra mile!!! She was wonderful! She led us up to the lobby and check in was a breeze! Everyone else working at the hotel was super welcoming and had a smile on their face! The hotel itself was recently renovated with a lovely and modern feeling. The rooms were the same and very comfortable and clean. The beds were comfy and the shower was great! The AC also worked nicely in the TN summer heat. We did not go to the Starbucks, bar or restaurant, but there was a good crowd with live music. We defiantly will be back! Read less
Image of the Tripadvisor rating Comfortable central hotel.

Aug 17, 2024 TravelsAllAround Ottawa, Canada

Very friendly service. Helped string together multiple reservations without issue. Diamond upgrade was to a corner room which was lovely. Diamond members can also use their credit for tuck shop which worked great for me. They had RxBars which was all I needed. Room was bed was very pleasant. No noise issues.
Image of the Tripadvisor rating There are better places to stay for the money

Aug 11, 2024 Gail S mass

Nice location and friendly service but they said there was water in the room (which there was for 3$) and no refill station anywhere to be found. I would rather pay a little more than be treated like that nickel and dimed. I didn’t hear the construction people talk of although you’d be hard pressed to find any hotel in Nashville that doesn’t… Read more
Nice location and friendly service but they said there was water in the room (which there was for 3$) and no refill station anywhere to be found. I would rather pay a little more than be treated like that nickel and dimed. I didn’t hear the construction people talk of although you’d be hard pressed to find any hotel in Nashville that doesn’t have this problem. Read less
Image of the Tripadvisor rating CONSTRUCTION!! So angry!

Jul 29, 2024 katieclark83 Albany, Oregon

This was a terrible visit. They have construction going on and it starts at 6am. Was impossible to sleep through. No warning, and the front desk staff didn’t even know about it. We got no response when we complained. DO NOT stay here. Our stay was July 25/26 2024.