New York Hilton Midtown

Midtown, New York

Star rating

The hotel

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    When it comes to location, you can’t get more central than the New York Hilton Midtown! Comfortable, convenient, and surrounded by over a dozen subway and bus lines, guests are perfectly positioned to walk or ride to the city’s most iconic spots, and you’re bound to have a full itinerary, with sights like Times Square, Central Park, and the Rockefeller Centre just a short walk away. The hotel provides extensive 'Grab & Go' options to fuel your city days, as well as a full coffee and tea bar, lobby lounge, and seasonally-inspired American restaurant. You’ll even find a sundries store and upscale men’s salon on-site, and the Museum of Modern Art is situated just across the street. Retreat from the hustle and bustle of Midtown in a comfortable, classically designed room, or treat yourself to an upgrade for enhanced space and gorgeous city views.

    Amenities

    • Bar
    • Fitness Centre/Gym
    • Internet Access
    • No Smoking
    • Restaurant

    Where is it

    Midtown Manhattan, with destinations such as Central Park and Rockefeller Center just a 5-minute walk away, and Times Square and Grand Central Station a 10-minute walk away. The nearest subway station (7th Avenue) is a 4-minute walk, and the hotel is surrounded by public transport options. Transfer time from John F Kennedy International Airport: 40 minutes.

    Hotel information

    1,907 rooms over 47 floors. All rooms feature HDTV, hairdryer, iron and ironing board, WiFi, work desk, blackout curtains and armchair, as well as Hilton Serenity beds. Queen Bed Urban Rooms feature modern design, with 37" HDTV and 1 queen-size bed, sleeping maximum 2 adults.

    Two Doubles / 1 King Urban Rooms feature modern design, with 37" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

    Two Doubles / 1 King City Rooms feature NYC views from large windows, additional space, in-room refrigerator and 55-inch HDTV. 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

    Two Doubles / 1 King Skyline Rooms feature iconic cityscape views from a higher floor, 55" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

    Premier Corner Rooms feature additional space, two large windows with corner views, 55" HDTV and a large desk, sleeping maximum 4 adults.

    Executive Suites are spacious and stylish, located on high floors with 50-inch HDTV, bathrobe, and access to the Executive Lounge (with complimentary continental breakfast, all-day coffee/tea service and hors d'oeuvres) with a living area, 1 sofa bed and 2 double beds, sleeping maximum 6 adults.

    Presidential Corner Suites have sweeping corner views from the 40th floor, overlooking 6th avenue. There is a large dining area, small guest kitchen, and bar with ample space for entertaining, as well as a separate sitting room. This room also provides access to the Executive Lounge. The bedroom contains 1 king-size bed, sleeping maximum 4 adults.

    Herb N' Kitchen (concept restaurant featuring seasonal salads, sandwiches, pizzas. Barista zone for specialty coffees to enjoy in the restaurant or on the go. Breakfast buffet daily, takeaway coffee/light fare, lunch). Lobby Lounge (offers wines, cocktails, light fare. Overlooks the lobby, perfect for people watching). Bridges Bar (sophisticated and spacious bar, offering cocktails, wines, etc).

    Pet friendly (up to 75lbs)*. Fitness centre.

    Free WiFi. Concierge service. Electric vehicle charging*. Business centre.

    Fee of $35 (USD) per room per night, with a $50 deposit payable at check-in. 

    Resort fee includes 

    Premium guest internet access  

    Daily $35 food and beverage credit for use in the hotel restaurant, bar and lounge  

    Local, toll-free and domestic long-distance phone calls.

    *Denotes local charge

    Please note: one person must be aged 18 years and over in each room at check-in.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (4829)
    • Very good (4974)
    • Average (2854)
    • Poor (1409)
    • Terrible (978)
    Image of the Tripadvisor rating Disappointing Stay – Hidden Fees and Poor Room Conditions

    Apr 12, 2025 Cali R

    We came from California for just one day and decided to stay at the Hilton Midtown. I specifically chose a Skyline View room to enjoy the day. At check-in, the front desk staff tried multiple times to change our room to a City View instead. I declined, and after a long wait—because the room was still being cleaned—I finally received the… Read more
    We came from California for just one day and decided to stay at the Hilton Midtown. I specifically chose a Skyline View room to enjoy the day. At check-in, the front desk staff tried multiple times to change our room to a City View instead. I declined, and after a long wait—because the room was still being cleaned—I finally received the keys. But when I got to the room, what did I see? A neighboring building very close by, with a view through dirty windows. I went back to the front desk to ask why I was given this room and where the "skyline view" was. I was told that this is what the hotel considers a skyline view. I’ve attached photos so you can judge for yourself—enjoy the "skyline." Also, I was charged a $35 daily “destination fee” that was never mentioned during the booking process. This charge felt deceptive and left a bad impression right from the start. It's not optional, and while you're told you can use it toward certain services, you lose it if you don’t. I’ve already paid for the room—why am I being forced to pay for extras I didn’t choose? Second, the room was not as described and not properly cleaned. I've attached photos of that as well. Overall, this stay was disappointing and frustrating. I would not recommend this hotel. What a shame. Read less
    Image of the Tripadvisor rating Executive Lounge is this hotel’s saviour

    Apr 7, 2025 robertmI1068ZB

    As usual the Executive Lounge is the highlight of this place. Sharon and the entire team there give us the best welcome every day. We also had very good experiences with the front desk and concierge who were all very helpful. The downside on this stay was the state of the room and several days of stained towels. The room had something stuck… Read more
    As usual the Executive Lounge is the highlight of this place. Sharon and the entire team there give us the best welcome every day. We also had very good experiences with the front desk and concierge who were all very helpful. The downside on this stay was the state of the room and several days of stained towels. The room had something stuck to the ceiling hanging above the bed. Not very nice. Despite mentioning it to the manager, it was never removed nor cleaned. Separately, for the first four days of our stay we had ‘fresh’ towels with blood and other stains on them. In response to these issues, the manager told us that the hotel is being renovated. That was not the issue. There just needs to be some basic cleaning issues fixed. If it wasn’t for the Executive Lounge team, we would stay elsewhere. Read less
    Image of the Tripadvisor rating Customer service in comfort

    Apr 4, 2025 G5886XFdavidh

    A fantastic hotel for exploring New York in COMFORT. As a Hilton goes, they work the hotel well for it being so central. Sharon (Exec lounge concierge) is a warming welcome each day! She’s made herself apart of our journey here. Rooms are spacious and all amenities work well.
    Image of the Tripadvisor rating Mediocre stay, unhelpful staff

    Apr 4, 2025 Madhavi R Hinsdale, Illinois

    BASIC hotel. Unhelpful and occasionally rude staff. You will get the basics and that’s all. But you are paying for more than that. I came with my daughters for spring break. The location was good to get around to places we wanted to see. But staff was overwhelmingly unfriendly. To start, we ordered the breakfast option for 3 days of stay. On… Read more
    BASIC hotel. Unhelpful and occasionally rude staff. You will get the basics and that’s all. But you are paying for more than that. I came with my daughters for spring break. The location was good to get around to places we wanted to see. But staff was overwhelmingly unfriendly. To start, we ordered the breakfast option for 3 days of stay. On arrival they gave us breakfast tickets for one day only. Once I realized this, I was ping ponged for an hour between staff members who kept telling me “go do this” “go ask him this and come back.” Took an hour of back and forth to retrieve breakfast tickets that I rightfully paid for. I asked for late check out. One staff member said to call at 7 am to request it, as it is first come first serve. I set my alarm for 7. When I called at 7, they said call back at 8. Lol. I ruined my sleep the last morning due to their carelessness. Beds are uncomfortable and rooms smell moldy. No drinking water in the rooms, no coffee maker. However, staff happily demanded tips and gratuities for crappy hospitality service. My experience here represents the worst of American hospitality - paying for one thing and complacency of people to take what they haven’t earned thinking they are entitled to by just showing up to work. Read less
    Image of the Tripadvisor rating INCREDIBLE stay for our daughters 18th birthday!!!!!

    Apr 3, 2025 Selina F

    We stayed at The Hilton Midtown for 5 nights to celebrate my daughters 18th birthday and can I just say WOW!!! at check in they upgraded my daughters room and also upgraded her and all of us to breakfast in the executive suite for free! Not only that but on my daughters birthday they put a gorgeous cake in her roomand a letter wishing her happy… Read more
    We stayed at The Hilton Midtown for 5 nights to celebrate my daughters 18th birthday and can I just say WOW!!! at check in they upgraded my daughters room and also upgraded her and all of us to breakfast in the executive suite for free! Not only that but on my daughters birthday they put a gorgeous cake in her roomand a letter wishing her happy birthday! Photo attached! Concierge were fantastic and delivered balloons to my room that I'd ordered! I was just blown away and massive shout out to Serena and Caroline who made my daughters 18th birthday one to remember! I can't thank you enough! The rooms are lovely, clean and very comfortable! The location is spot on and near Times Square. Honestly wouldn't hesitate to recommend this hotel to anyone! It's just perfect! A big thank you from Selina and Lillie x Read less