New York Hilton Midtown

Midtown, New York

Virgin rating

Urban Room
Urban Room Two Doubles
Urban Room 1 King
Herb N' Kitchen
Standard Bathroom
City Room Two Double
City View
City Room One King
Skyline Room Two Double
Skyline Room One King
Premier Corner Two Double
Lobby Lounge
Bridges
Fitness Centre
Corner Suite Bathroom
Fitness Centre
Family Connecting City View Room
Urban Room
Urban Room Two Doubles
Urban Room 1 King
Herb N' Kitchen
Standard Bathroom
City Room Two Double
City View
City Room One King
Skyline Room Two Double
Skyline Room One King
Premier Corner Two Double
Lobby Lounge
Bridges
Fitness Centre
Corner Suite Bathroom
Fitness Centre
Family Connecting City View Room

The hotel

When it comes to location, you can’t get more central than the New York Hilton Midtown! Comfortable, convenient, and surrounded by over a dozen subway and bus lines, guests are perfectly positioned to walk or ride to the city’s most iconic spots, and you’re bound to have a full itinerary, with sights like Times Square, Central Park, and the Rockefeller Centre just a short walk away. The hotel provides extensive 'Grab & Go' options to fuel your city days, as well as a full coffee and tea bar, lobby lounge, and seasonally-inspired American restaurant. You’ll even find a sundries store and upscale men’s salon on-site, and the Museum of Modern Art is situated just across the street. Retreat from the hustle and bustle of Midtown in a comfortable, classically designed room, or treat yourself to an upgrade for enhanced space and gorgeous city views.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant

Where is it

Midtown Manhattan, with destinations such as Central Park and Rockefeller Center just a 5-minute walk away, and Times Square and Grand Central Station a 10-minute walk away. The nearest subway station (7th Avenue) is a 4-minute walk, and the hotel is surrounded by public transport options. Transfer time from John F Kennedy International Airport: 40 minutes.

Hotel information

1,907 rooms over 47 floors. All rooms feature HDTV, hairdryer, iron and ironing board, WiFi, work desk, blackout curtains and armchair, as well as Hilton Serenity beds. Queen Bed Urban Rooms feature modern design, with 37" HDTV and 1 queen-size bed, sleeping maximum 2 adults.

Two Doubles / 1 King Urban Rooms feature modern design, with 37" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

Two Doubles / 1 King City Rooms feature NYC views from large windows, additional space, in-room refrigerator and 55-inch HDTV. 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Two Doubles / 1 King Skyline Rooms feature iconic cityscape views from a higher floor, 55" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

Premier Corner Rooms feature additional space, two large windows with corner views, 55" HDTV and a large desk, sleeping maximum 4 adults.

Executive Suites are spacious and stylish, located on high floors with 50-inch HDTV, bathrobe, and access to the Executive Lounge (with complimentary continental breakfast, all-day coffee/tea service and hors d'oeuvres) with a living area, 1 sofa bed and 2 double beds, sleeping maximum 6 adults.

Presidential Corner Suites have sweeping corner views from the 40th floor, overlooking 6th avenue. There is a large dining area, small guest kitchen, and bar with ample space for entertaining, as well as a separate sitting room. This room also provides access to the Executive Lounge. The bedroom contains 1 king-size bed, sleeping maximum 4 adults.

Herb N' Kitchen (concept restaurant featuring seasonal salads, sandwiches, pizzas. Barista zone for specialty coffees to enjoy in the restaurant or on the go. Breakfast buffet daily, takeaway coffee/light fare, lunch). Lobby Lounge (offers wines, cocktails, light fare. Overlooks the lobby, perfect for people watching). Bridges Bar (sophisticated and spacious bar, offering cocktails, wines, etc).

Pet friendly (up to 75lbs)*. Fitness centre.

Free WiFi. Concierge service. Electric vehicle charging*. Business centre.

Fee of $30 (USD) per room per night, with a $50 deposit payable at check-in. 

Resort fee includes 

Premium guest internet access  

Daily $35 food and beverage credit for use in the hotel restaurant, bar and lounge  

Local, toll-free and domestic long-distance phone calls.

*Denotes local charge

Please note: one person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4781)
  • Very good (4934)
  • Average (2810)
  • Poor (1379)
  • Terrible (933)
Image of the Tripadvisor rating Tiny rooms tiny bathrooms. Several repairs issues and stingy upgrade policy

Jul 13, 2024 mhk92660 Newport Beach, California

Rooms are small, bathroom tiny, walls are paper thin, shower wasn’t draining and air conditioning was to weak to properly cool the room.. I am a diamond member they had suites available for an upgrade but would not give me the upgrade without a charge of 250 a night despite my member status and significant issues with my room
Image of the Tripadvisor rating Disappointing quality

Jul 11, 2024 Swimmum16 Sunderland, United Kingdom

The best thing about this hotel is its location which is great for sightseeing. The quality of the hotel though is poor. We are in room 1038 which we have christened: ‘the room that time forgot’ as it is tired, worn, grubby and - quite literally - was forgotten about by housekeeping as when we arrived back after a day out today, we found it… Read more
The best thing about this hotel is its location which is great for sightseeing. The quality of the hotel though is poor. We are in room 1038 which we have christened: ‘the room that time forgot’ as it is tired, worn, grubby and - quite literally - was forgotten about by housekeeping as when we arrived back after a day out today, we found it hadn’t been cleaned. The room has nothing except the usual basic hotel furniture - no fridge and neither of the electrical sockets you could use to plug in a hairdryer work. (In fact, the only way to use the hairdryer was to plug it into a lamp socket on the other side of the room nowhere near the mirror). The walls are marked, the furnishings worn, there is quite a bit of dust and it feels more budget hotel than the quality you’d expect for the price. Read less
Image of the Tripadvisor rating VERY BAD CUSTOMER SERVICE AND NO VALUE FOR MONEY!

Jul 10, 2024 laurengian Johannesburg South, South Africa

We specifically chose this hotel based on the location and while the location was excellent, the service, value for money and experience was terrible! I will never recommend this hotel to anyone and urge travellers to rather choose a hotel with more personalized service! It was terrible from beginning to end. They do not value you as a customer… Read more
We specifically chose this hotel based on the location and while the location was excellent, the service, value for money and experience was terrible! I will never recommend this hotel to anyone and urge travellers to rather choose a hotel with more personalized service! It was terrible from beginning to end. They do not value you as a customer and you are basically treated as a number. We stood in a queue for an hour to check in, then we stood in another queue for 45 minutes for luggage storage and they just don't care! When we returned later in the evening to collect our key cards we stood for over an hour in the queue and even called the manager to complain as there were a number of irate customers who were unhappy with this level of service. There was ONE person assisting at the checkin counters for such a busy hotel!! And they had no concern for how long we had to wait! Second complaint is still unresolved!! When we checked in we were advised that the rooms were already settled in full. But after checking out we were charged an extra $90 plus taxes per room for 'upgrades'!! We were never upgraded. We were never offered any upgrades!!! We were told upon checkin that the rooms were PAID IN FULL! We stayed in the rooms we had already pre-paid and then they just steal money from our credit card for things we didn't receive. I am disgusted in the Hilton brand and will never stay in nor recommend any of their hotels. Rather spend your money in a hotel where they value their customers. There are tons of hotels in the area so don't be foolish by staying here, you're not a person to them, just a number! Read less
Image of the Tripadvisor rating Good Hotel for visitors from the UK

Jul 7, 2024 RichardA2153

Good Hotel in a good location, close enough to walk to Times Square (10 mins) but far enough away to avoid the hustle and bustle. Located close to Rockerfeller centre / Top of the rock. Good - Rooms, well maintained and decent size - Daily housekeeping. High speed lifts & separate lifts for different floor blocks. Breakfast - Ours was included… Read more
Good Hotel in a good location, close enough to walk to Times Square (10 mins) but far enough away to avoid the hustle and bustle. Located close to Rockerfeller centre / Top of the rock. Good - Rooms, well maintained and decent size - Daily housekeeping. High speed lifts & separate lifts for different floor blocks. Breakfast - Ours was included (Otherwise $45 per person, maybe not worth it) - Breakfast included all the usual - Bacon, Eggs, Tater tots etc plus Omelette station, Cakes, Muffins and Pastries, and Cinnabon! Fruit, Juices & Cereal, great selection. Tea & Coffee served at your table. Daily destination fee - $35 a day room charge but this can be used to spend in Herb & Kitchen - They sell Coffee, snacks, ice cream, drinks etc - Very expensive but a good use of room credit. Note , if you dont use your credit daily you lose it, it doesn't roll over! Location - Good location, walkable to Times square and Rays Pizza (Very good!) Bad - Check in & Check out - Awful! Both checking in and checking out take ages, reception are very slow, even with a handful of people checking in, with a large amount checking in its worse. Over an hour to check out. Room was not ready when we arrived but food vouchers offered so we could grab a meal whilst waiting. Overall would reccomend. Read less
Image of the Tripadvisor rating Great base for NYC

Jul 7, 2024 Gemma D Cheshire, United Kingdom

Really Great Hilton Hotel with really comfortable beds and a good sized family room in the heart of NYC - close to all the action but felt very quite when in your room with very little noise heard from outside or other rooms. The reception team was quite helpful and checking in was quick. My one grumble was that they had no way to make a tea or… Read more
Really Great Hilton Hotel with really comfortable beds and a good sized family room in the heart of NYC - close to all the action but felt very quite when in your room with very little noise heard from outside or other rooms. The reception team was quite helpful and checking in was quick. My one grumble was that they had no way to make a tea or coffee in your room?… also room service was not available until about 7am when you have jet lag this is pretty rubbish! Read less