Virgin Hotels New York City

Midtown, New York

Virgin rating

The hotel

Virgin Hotels New York City is situated in the heart of the Manhattan on Broadway in the hip NoMad neighborhood, an area privy to some of New York’s  most iconic architecture. The hotel rises 38 stories with floor-to-ceiling windows and a rooftop pool offering breathtaking views of Lower Manhattan and the Empire State Building. From the moment you step into the lobby, you’ll notice the sophisticated, yet relaxed vibe – and no doubt plenty of eye-catching red, in particular the red elevator that will whizz you up to your chamber, which is uniquely designed to accommodate work, rest, and play.

Amenities

  • Bar
  • Internet Access
  • Night Club
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Located on the northwest corner of 29th Street and Broadway in the heart of Manhattan, close to many famous New York attractions. 

Hotel information

463 chambers across 38 floors, all of which are uniquely designed and consist of two spaces separated by sliding doors. The first area ‘The Dressing Room’ features a full vanity, make up desk with mirror, extra large shower, and a closet for two. On the other side of the sliding door is ‘The Lounge’ featuring the bed, mini-bar*, and HDTV. All chambers feature floor-to-ceiling windows, air-conditioning, yoga mat, custom sensor lighting, ample outlets for smartphones, laptops and other electronic devices, and bathroom amenities.  

King Chambers feature 1 king-size bed, sleeping maximum 2 adults. 

Chamber Double 2 Beds sleeping maximum 4 adults.

Sky Chamber: Enjoy stunning panoramic views of the cityscape from the comfort of your spacious Double Full Chamber on the upper floors, complete with floor-to-ceiling windows. This accommodation is perfect for families or group getaways, with 350 ft² of space, plenty of seating, and ample space for pre-party festivities. you will have everything you need for a comfortable and memorable stay. With one king-size bed sleeping maximum 4 adults.

Sky Grand Chamber Suite: Indulge in an extra spacious, luxurious, and truly brilliant retreat with the three-room suite. Featuring a dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views, this suite offers an unparalleled level of comfort and sophistication. With 500 ft² of space, you'll have plenty of room to relax, unwind, and take in the breathtaking cityscape from the comfort of your own private oasis. Sleeping maximum 4 adults.

Sky Grand Chamber Terrace Suite: Experience an unparalleled level of luxury, space, and brilliance with the three-room suite featuring a private terrace, dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views. This lavish retreat offers 525 ft² of space, providing ample room for relaxation and entertainment. Take in the stunning cityscape from the comfort of your own private terrace or unwind in the comfort of your spacious living area. You'll feel truly pampered and indulged in this extraordinary suite. Sleeping maximum 4 adults.

  • Virgin Atlantic Holidays Exclusive: Book between 14th Oct – 10th Nov and receive waived resort fee & $25 food and beverage credit per room per day when staying between 2-3 nights or stay 4 nights or more and receive a $150 food and beverage credit per room per stay. Plus receive a complimentary room upgrade to the next available room and priority early check-in (subject to availability on arrival). Terms & conditions apply. To qualify for food and beverage credit, bookings will indicate $25 F&B credit per day/$150 F&B credit per stay. Applicable to stays between 14th Oct ’24 – 30th Sept ’25. 

Commons Club (bar and lounge featuring regular live entertainment). Everdene (dining and cocktail destination with entertainment-anchored spaces. Breakfast, lunch and dinner. Happy Hour Monday-Friday from 4:00pm-8:00pm). The Pool Club (serving cocktails and sharing plates, with regular live DJ’s). Funny Library Coffee Shop.

Outdoor rooftop pool (open seasonal, weather permitting). Poolside sun loungers* and cabanas*. Library. 

Please note: The pool opens on 17 May '24 for this season, until Oct '24.

Please note: You can reserve poolside cabanas and loungers in advance, directly with the hotel, at an additional charge.

Complimentary WiFi access. 24-hour room service available to order via mobile app*. 

*Denotes local charge. ​

Please note: The restaurant on the 4th floor is not available at the moment.Please note: One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (382)
  • Very good (51)
  • Average (49)
  • Poor (41)
  • Terrible (41)
Image of the Tripadvisor rating Fantastic stay

Oct 27, 2024 Caroline P

Recommended by a friend and would definitely stay here again. They went above and beyond to make my daughter feel special for her birthday. Fantastic location. Lovely breakfast. Quiet rooms. Loved how you could close off bathroom/dressing area to bedroom. Useful if travelling with children Can't fault
Image of the Tripadvisor rating Great Service

Oct 27, 2024 seanhM5836FV

I came in a little early just to drop my stuff off and enjoy the city, but Tercelle was able to assist me into a wonderful room. There was an issue with this room, however, I went back down to Tercelle and she was able to help me quickly into a new room!
Image of the Tripadvisor rating Surprisingly quiet mid-town hotel

Oct 27, 2024 Heyday_27 London, United Kingdom

My son and I had a surprisingly quiet couple of nights in this mid-town hotel. Friendly staff and well equipped room. Because of our short stay, I opted for the cheapest room (low floor) however we must have been upgraded without asking as we were on a high floor with spectacular New York City views. Empire State, Chrysler Building, Times Square… Read more
My son and I had a surprisingly quiet couple of nights in this mid-town hotel. Friendly staff and well equipped room. Because of our short stay, I opted for the cheapest room (low floor) however we must have been upgraded without asking as we were on a high floor with spectacular New York City views. Empire State, Chrysler Building, Times Square and Freedom Tower all from our corner room. We were not here long enough to sample the pool and restaurants but had a pleasant drink in the bar's outside space. We will be back! Read less
Image of the Tripadvisor rating First and last stay in a Virgin hotel

Oct 24, 2024 braziac Durham

You know how sometimes you stay in a four star that would probably be a five star if it had a restaurant or pool? This isn’t one of those hotels. It has lots of sub-standard amenities, and zero hospitality. More like a three. - Front desk staff were always miserable (not all, but most). One man in particular was just downright rude. - The Smeg… Read more
You know how sometimes you stay in a four star that would probably be a five star if it had a restaurant or pool? This isn’t one of those hotels. It has lots of sub-standard amenities, and zero hospitality. More like a three. - Front desk staff were always miserable (not all, but most). One man in particular was just downright rude. - The Smeg fridge in the room was LOUD - The aircon was louder - The rooftop pool was freezing, and tiny. Like a kids pool. - The bog standard loungers come at an additional cost, and there’s a hefty min. food and drink spend. Definitely not worth it. - The ipad-controlled lift system is ridiculous. Buttons are best. - There’s a bouncer sat watching you go in/out of the lifts on the ground floor. Weird and hostile. - Rubbish toiletries, weak hairdryer Easily one of the most unwelcoming hotels I’ve ever stayed in, which is at odds with its price. Lacking in the warmth and detail that makes all the difference to a holiday. Probably fine for a one-nighter to be fair, but for a 10 day stay it was a big mistake. Read less
Image of the Tripadvisor rating The perfect stay

Oct 24, 2024 bekahrussell Surrey

Absolutely loved our stay at Virgin Hotel. The reception team were welcoming and always on hand to answer any questions. Our room had awesome views and the layout worked perfectly. Couldn't fault our stay. within an hour of checking into our room the staff delivered a small birthday desert which was a lovely touch. We had breakfast most mornings… Read more
Absolutely loved our stay at Virgin Hotel. The reception team were welcoming and always on hand to answer any questions. Our room had awesome views and the layout worked perfectly. Couldn't fault our stay. within an hour of checking into our room the staff delivered a small birthday desert which was a lovely touch. We had breakfast most mornings in the Everdene and was very impressed with the standard of food, my only criticism was it felt pricey. Thank you for such a memorable stay, we highly recommend! Read less