Virgin Hotels New York City

Midtown, New York

Virgin rating

Everdene
City View King Chamber
Suite Bathroom
The Pool Club
Everdene Library
Exhale Spa Sauna
Sky Chamber Double 2 Bed Room
Chamber King
Exhale Spa Salt Room
Shag Room
King Chamber Suite
Suite Bedroom
Chamber Vanity
Gym
Hotel exterior
The Pool Club
Guests lying by the pool
Guest having a drink on the Everdene terrace
Everdene Terrace
Guests in the room
Lobby
View from hotel
Everdene
City View King Chamber
Suite Bathroom
The Pool Club
Everdene Library
Exhale Spa Sauna
Sky Chamber Double 2 Bed Room
Chamber King
Exhale Spa Salt Room
Shag Room
King Chamber Suite
Suite Bedroom
Chamber Vanity
Gym
Hotel exterior
The Pool Club
Guests lying by the pool
Guest having a drink on the Everdene terrace
Everdene Terrace
Guests in the room
Lobby
View from hotel

The hotel

Virgin Hotels New York City is situated in the heart of the Manhattan on Broadway in the hip NoMad neighborhood, an area privy to some of New York’s  most iconic architecture. The hotel rises 38 stories with floor-to-ceiling windows and a rooftop pool offering breathtaking views of Lower Manhattan and the Empire State Building. From the moment you step into the lobby, you’ll notice the sophisticated, yet relaxed vibe – and no doubt plenty of eye-catching red, in particular the red elevator that will whizz you up to your chamber, which is uniquely designed to accommodate work, rest, and play.

Amenities

  • Bar
  • Internet Access
  • Night Club
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Located on the northwest corner of 29th Street and Broadway in the heart of Manhattan, close to many famous New York attractions. 

Hotel information

463 chambers across 38 floors, all of which are uniquely designed and consist of two spaces separated by sliding doors. The first area ‘The Dressing Room’ features a full vanity, make up desk with mirror, extra large shower, and a closet for two. On the other side of the sliding door is ‘The Lounge’ featuring the bed, mini-bar*, and HDTV. All chambers feature floor-to-ceiling windows, air-conditioning, yoga mat, custom sensor lighting, ample outlets for smartphones, laptops and other electronic devices, and bathroom amenities.  

King Chambers feature 1 king-size bed, sleeping maximum 2 adults. 

Chamber Double 2 Beds sleeping maximum 4 adults.

Sky Chamber: Enjoy stunning panoramic views of the cityscape from the comfort of your spacious Double Full Chamber on the upper floors, complete with floor-to-ceiling windows. This accommodation is perfect for families or group getaways, with 350 ft² of space, plenty of seating, and ample space for pre-party festivities. you will have everything you need for a comfortable and memorable stay. With one king-size bed sleeping maximum 4 adults.

Sky Grand Chamber Suite: Indulge in an extra spacious, luxurious, and truly brilliant retreat with the three-room suite. Featuring a dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views, this suite offers an unparalleled level of comfort and sophistication. With 500 ft² of space, you'll have plenty of room to relax, unwind, and take in the breathtaking cityscape from the comfort of your own private oasis. Sleeping maximum 4 adults.

Sky Grand Chamber Terrace Suite: Experience an unparalleled level of luxury, space, and brilliance with the three-room suite featuring a private terrace, dedicated Living Room, Dressing Room, Sleeping Lounge, and sweeping downtown views. This lavish retreat offers 525 ft² of space, providing ample room for relaxation and entertainment. Take in the stunning cityscape from the comfort of your own private terrace or unwind in the comfort of your spacious living area. You'll feel truly pampered and indulged in this extraordinary suite. Sleeping maximum 4 adults.

  • Virgin Atlantic Holidays Exclusive: Bookings made from 1st October 2023 will receive a $25 food and beverage credit per room per day. Terms and conditions apply. Please see booking confirmation for details on how to redeem.
  • Waived Resort fees: Virgin Atlantic Holidays customers receive waived resort fees, saving $35 plus tax per night.

Commons Club (bar and lounge featuring regular live entertainment). Everdene (dining and cocktail destination with entertainment-anchored spaces. Breakfast, lunch and dinner. Happy Hour Monday-Friday from 4:00pm-8:00pm). The Pool Club (serving cocktails and sharing plates, with regular live DJ’s). Funny Library Coffee Shop.

Outdoor rooftop pool (open seasonal, weather permitting). Poolside sun loungers* and cabanas*. Library. 

Please note: The pool opens on 17 May '24 for this season, until Oct '24.

Please note: You can reserve poolside cabanas and loungers in advance, directly with the hotel, at an additional charge.

Complimentary WiFi access. 24-hour room service available to order via mobile app*. 

*Denotes local charge. ​

Please note: The restaurant on the 4th floor is not available at the moment.Please note: One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (395)
  • Very good (52)
  • Average (49)
  • Poor (42)
  • Terrible (42)
Image of the Tripadvisor rating A truly exceptional gem! New favourite.

Nov 19, 2024 NathanAmzi London, United Kingdom

These past few years I have been travelling to New York a LOT. Often for business.. often for pleasure and have been put in a variety of places / locations around the city. Some good, many mediocre tourist traps. This Virgin Hotel is in my opinion one of the exceptional gems in the city. Swanky, funky, classy yet not in the slightest bit… Read more
These past few years I have been travelling to New York a LOT. Often for business.. often for pleasure and have been put in a variety of places / locations around the city. Some good, many mediocre tourist traps. This Virgin Hotel is in my opinion one of the exceptional gems in the city. Swanky, funky, classy yet not in the slightest bit pretentious as many 5* hotels of this standard are. Unparalleled views of the city, a great on site SPA / Gym, bars an outdoor pool... but when I think long and hard why I enjoyed our stay so much (we had 4 rooms) it comes down to the staff. Jestin Perez the Front of House Manager went above and beyond to ensure a comfortable and happy stay. It's the attention to detail, the little touches, check-ins and greetings each day 'hows your stay? do you have everything you need?' that make you feel like the whole hotel really are happy be there and create enjoyable experiences for their guests. In a world where I feel like that kind of attentive service is dying here Jestin and the team are making up for it in spades. I recently took a Virgin Cruise and was again surprised with how great the service and happy the staff seemed, here again Jestin is a real credit to the Virgin global brand. Ok so down to the detail. Location is great just far enough to be out of the crazy crowds of Times Sq but equally close enough to walk in. It's on 30th and Broadway with lots to do in the area, a stroll to 34th st shops / Macy's and Empire State building which you can get a great view of from the city view rooms or the terrace bar. A couple of nights waiting for friends I sat and had great chats with the bar staff while they whizzed around attentively mixing up some killer cocktails. One night there was a live band, again like the hotel, fresh and vibey. As well as the terrace there is a great rooftop 'speakeasy' style bar, Everdene restaurant and outdoor (seasonal) pool area. The Gym is well equipped and the SPA is excellent. The rooms are spacious for New York, every sq ft is appreciated here, I promise you if you aren't a frequent visitor to NY, space is a commodity and even the best hotels here have tiny rooms. I fully recommend upgrading to a Grand Chamber Suite / Empire view if you are able, however the Chamber rooms are equally spacious for the city. The rooms are clean and well appointed with all the usual amenities and some cool 'control by your phone' features. My favourite touch however was that the well stocked mini bar was stocked at street prices! I don't know why more hotels don't do this. Much more tempting to dig into on a late night :) Being a newer hotel it was great to also be able to get a quiet nights sleep. The city is often roaring with sirens which often keep you up but it wasn't the case here. My one gripe was there was only one option of pillow. I like a firm pillow which I usually have to ask for at hotels but wasn't the end of the world. So all in all 9.9/10. I'll definitely be checking for availability here first for my future stays. I've already recommended it to many friends! Read less
Image of the Tripadvisor rating GREAT PRICE #virginhotelsnyc

Nov 19, 2024 Kevin H

For the price, location, unpretentious swankiness, and exceedingly friendly and accessible staff, with the best views of Midtown Manhattan, you can not beat this place! My room was comfortable and modern. The almost floor to ceiling windows present a crazy view of Midtown. There is a cool lounge, restaurant, club in the hotel called Everdene. … Read more
For the price, location, unpretentious swankiness, and exceedingly friendly and accessible staff, with the best views of Midtown Manhattan, you can not beat this place! My room was comfortable and modern. The almost floor to ceiling windows present a crazy view of Midtown. There is a cool lounge, restaurant, club in the hotel called Everdene. Great outside pool. When you walk in, the staff is right there to help. They are situated in a calm, quaint, and comfortable lobby. Time Square, Central Park, restaurants, up and mid scale shopping are nearby. CitiBike rentals are adjacent to the hotel on Broadway. Midtown can be hectic but not this location. The outside and inside of the hotel have an uncanny way of removing you from busy Manhattan. Great price! Great location! Read less
Image of the Tripadvisor rating Very clean, modern chic rooms with a view!

Nov 18, 2024 Philip P Brighton

Super clean, modern and chic rooms with a beautiful view of Midtown Manhattan. Additionally the Virgin Team was incredible. I lost my mobile phone in a NYC Taxi Cab. The phone was returned after I flew back home in California. The Virgin Hotel Team stayed in touch constantly as my phone was returned and was able to ship my phone back home. They… Read more
Super clean, modern and chic rooms with a beautiful view of Midtown Manhattan. Additionally the Virgin Team was incredible. I lost my mobile phone in a NYC Taxi Cab. The phone was returned after I flew back home in California. The Virgin Hotel Team stayed in touch constantly as my phone was returned and was able to ship my phone back home. They also allowed me to do a late check out since me loosing my phone caused me to miss my original flight. Super helpful and accommodating. Thank you again! Read less
Image of the Tripadvisor rating 2/5 - unfortunate as it has potential

Nov 18, 2024 Thomas R

Just finished our week stay here, and have to give 2/5 … far from a five star hotel experience you’d expect. Firstly, the pros. The hotel is central, in a good location and the views are great (that being at an additional cost though). Staff are very welcoming, friendly and helpful, even getting us a taxi to the airport and loading our luggage on.… Read more
Just finished our week stay here, and have to give 2/5 … far from a five star hotel experience you’d expect. Firstly, the pros. The hotel is central, in a good location and the views are great (that being at an additional cost though). Staff are very welcoming, friendly and helpful, even getting us a taxi to the airport and loading our luggage on. We were also welcomed with chocolate covered strawberries in our room which was a nice touch. Now the cons… It’s the details that add up, which really put a dampener on the experience. The rooms were dirty. Not what you expect for 5 star. Previous guests rubbish had been left behind in drawers and on top of the wardrobe, including a used amenity kit and alcohol bottles. The floors were covered in hair and crumbs left from previous guests. There was also thick dust on light fixtures and doors, which could easily be cleaned. (See photos) Following on from that, we opted to have housekeeping twice during the stay. We could tell our sheets were never changed due to a stain mark on the sheets. When housekeeping had been furniture had been left askew, dirty towels hadn’t been taken and bins not emptied. It’s quite frustrating especially when you see housekeeping staff constantly on their phones. (Whether that’s to do with work I’m not sure, but it gives the wrong impression) The walls are very thin. For a newly built hotel you would’ve thought there’d be better soundproofing. We had to call down twice as our neighbours were shouting and ‘trying to party’ (their words) at 11.30pm til 2am. Security came up but that didn’t change anything, so headphones were needed to try and sleep. Then minor things like only one dressing gown in the room for two people. The SMEG fridge in the bedroom is exceptionally LOUD. Overall it was nice to try but it’s unfortunate as it had great potential. Read less
Image of the Tripadvisor rating Wonderful Experience

Nov 16, 2024 Alejandra D

Such a warm and delightful welcome by Tercelle, an angel. The tone has been set, it’s bound to be a wonderful experience, I’m here for the weekend and this is the place to be! I would come back over and over, views and interiors are stunning. Love!