Chelsea Hotel

Toronto, Canada

Virgin rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1980)
  • Very good (3081)
  • Average (2426)
  • Poor (1130)
  • Terrible (808)
Image of the Tripadvisor rating Perfect experience!

Jul 22, 2024 janetrrrr Chatham, Canada

This hotel is amazing - perfect location, very clean, extremely friendly staff. Would definitely recommend. Two small but adequate pools and a beautiful rooftop patio view! Really good breakfast options too! So close to downtown, subway, etc.
Image of the Tripadvisor rating Chelsea Hotel Stay

Jul 22, 2024 4wht2g814y

The hotel room needs serious updating. The shower floor was coming apart. Construction started at 8am on Sunday morning the next day without any notice. Would not recommend staying here.
Image of the Tripadvisor rating Great location and reasonably priced

Jul 22, 2024 DigitalCameraguy Winnipeg, Canada

The hotel itself is in a very convenient location to many attractions in Toronto, via the TTC. The room we were in was a little dated, and the elevator arrangement s are a little strange… if you need to use the Green Elevators, you will understand what I mean. The room never got as cool as I would have liked, and the construction noise outside… Read more
The hotel itself is in a very convenient location to many attractions in Toronto, via the TTC. The room we were in was a little dated, and the elevator arrangement s are a little strange… if you need to use the Green Elevators, you will understand what I mean. The room never got as cool as I would have liked, and the construction noise outside seemed to start earlier each day, and the sealing around the windows didn’t keep it out. Perhaps ask for a room looking out on Gerrard or towards Bay Street would be quieter. Adult pool and gym is great, and the view from the deck is great - definitely worth the confusing path to get there… I’m hoping my next visit I will get an updated room… Read less
Image of the Tripadvisor rating Alarm goes off night before early flight

Jul 21, 2024 martywilson10

No one bothered to apologize or anything for an alarm that kept us up for an hr or more. Unacceptable
Image of the Tripadvisor rating Fair for the price

Jul 21, 2024 jodamatta

The room was more than enough for me, since I was travelling solo. The bed was comfy, with plenty of pillows (a bit more soft than i'd like, but still good quality). There were some stains in the floor and "starface" stickers that the last guest probably left behind on the carpet. The bathroom was a bit small. If you're in the toilet, you'll… Read more
The room was more than enough for me, since I was travelling solo. The bed was comfy, with plenty of pillows (a bit more soft than i'd like, but still good quality). There were some stains in the floor and "starface" stickers that the last guest probably left behind on the carpet. The bathroom was a bit small. If you're in the toilet, you'll probably get wet if someone else is showering and you'll block the access to the sink. They offer shampoo/body wash, conditioner, a small bottle of lotion and soap, and a blowdried installed in the wall. A bit of noise leaked through the walls, especially children. The lobby was always very noisy. It's full of people at all times of day, and I had to wait in line with 3 people ahead of me for check-in. I checked-out very early so there wasn't anyone yet, but make sure to schedule some time for waiting in line if leaving after 8am. I didn't eat in the restaurant in the hotel, but it was always full in the morning when I walked past it. The location is incredible. You can visit all of the city in easily accessible metro and streetcars, or by foot. There are plenty of good restaurants nearby for breakfast and lunch/dinner. Overall, it was a positive experience, and very fair for the price. Read less