Chelsea Hotel

Toronto, Canada

Star rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
1 of 14
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

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    Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

    Amenities

    • Great For A Base
    • Kids Club
    • Teen Club
    • Wheelchair access
    • Families
    • Bar
    • Fitness Centre/Gym
    • Hot tub
    • Internet Access
    • Laundry Service
    • Restaurant
    • Room Service

    Where is it

    In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

    Hotel information

    1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

    Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

    Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

    Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

    E|CLUB Lounge inclusions:

    • Daily deluxe continental breakfast
    • Evening hors d'oeuvres
    • Hot drinks
    • Bottled water
    • Fresh fruit
    • Alcoholic drinks*
    • Soft drinks*
    • Newspapers and magazines
    • Complimentary WiFi

    Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

    Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

    * Denotes local charge.

    Rating summary

    • Location Image of the Tripadvisor rating
    • Sleep Quality Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
    • Value Image of the Tripadvisor rating
    • Cleanliness Image of the Tripadvisor rating

    Traveller rating

    • Excellent (2157)
    • Very good (3184)
    • Average (2493)
    • Poor (1181)
    • Terrible (870)
    Image of the Tripadvisor rating Canada- oh Canada!!!

    Apr 13, 2025 thehappywanderers555 Peterhead, United Kingdom

    When we arrived they couldn't find our booking for the first night and faffed around asking me to send my confirmation in an email to them yet I'm standing there with it on my phone Other than that all was good Rooms nice, comfy beds, pool good The area around the hotel is dodgy Every time I went out I was asked for money A lot of drug users in… Read more
    When we arrived they couldn't find our booking for the first night and faffed around asking me to send my confirmation in an email to them yet I'm standing there with it on my phone Other than that all was good Rooms nice, comfy beds, pool good The area around the hotel is dodgy Every time I went out I was asked for money A lot of drug users in cafes etc wanting you to buy breakfast for them- but hae that's liberal Canada Many homeless all around Toronto Central for everything we wanted to do Read less
    Image of the Tripadvisor rating Excellent

    Apr 13, 2025 jndrywall Kincardine, Canada

    The hotel is in a great location and very well priced. The restaurants are excellent and well priced.
    Image of the Tripadvisor rating Getaway

    Apr 12, 2025 rkas339 Haliburton, Canada

    We were very happy with our stay and will return again. A lovely hotel and close to all the attractions we wanted to visit. A lovely room and a comfortable home away from home. Thank you!
    Image of the Tripadvisor rating DO NOT RECOMMEND

    Apr 11, 2025 Kiannah I

    If I could give zero stars I would. I stayed at this hotel in 2022, and upon checking in there was a beer can left by the bed in our room. The bathroom was also filthy…stained towels, hair in the sink and bathtub drain. We then called room service, to which they never came. The hallway to our room also had beer cans laying around and the strong… Read more
    If I could give zero stars I would. I stayed at this hotel in 2022, and upon checking in there was a beer can left by the bed in our room. The bathroom was also filthy…stained towels, hair in the sink and bathtub drain. We then called room service, to which they never came. The hallway to our room also had beer cans laying around and the strong aroma of cigarettes (I am extremely asthmatic) and so many guests were smoking on the balcony, mind you the hotel claims they are non-smoking. Not only this, but loud music at all hours of the night and yelling/partying. After our horrendous experience we spoke to Larissa (guest experience specialist). Who tried to rectify the situation by offering us a free stay next time we find ourselves in Toronto. I spoke to Jessica who took over Larissa’s position, and she directed me to reservations. Once I had explained the situation, I was under the impression that our stay would be covered as promised. But once the reservation was made, Jessica informed me that she could not take care of our stay and could offer us breakfast instead. This was handled so horribly and by far the worst hotel I have ever been to. I was willing to give the hotel another try to rectify our previous experience but made it even worse. I am so highly disappointed in the “customer service” they provide. Read less
    Image of the Tripadvisor rating Compassion

    Apr 9, 2025 Carolyn V

    Great place for an over night stay , they have compassion for parents who has kids who have Sick Kids Hospital appts. Clean and friendly staff.