Chelsea Hotel

Toronto, Canada

Virgin rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi
  • Booking Bonus: Book by 31 Jan '25 to receive up to 20% off the accommodation cost and complimentary daily breakfast. Any applicable offers have been calculated into the prices shown. Blackout dates apply. Offers may not be combinable.

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2053)
  • Very good (3148)
  • Average (2469)
  • Poor (1162)
  • Terrible (847)
Image of the Tripadvisor rating Overnight stay

Nov 12, 2024 mermaid_em25 Niagara Falls, Canada

I have been visiting this hotel since my 16th birthday. I remember telling the receptionist at the time that. it was my birthday and she has milk and cookies sent up to my room! 12 years have past and because of that lady I still go to this hotel. Always the best service and staff!
Image of the Tripadvisor rating Trip to Toronto

Nov 12, 2024 f6h0kiv6l2

Our stay at the Chelsea hotel was great. The rooms were clean and tidy. The view was amazing. The central location was perfect. The only thing that I wish was different, was that there were charging ports beside the beds for all your different devices. We had to unplug the lamps in order to charge our phones and devices. It would also be cool if… Read more
Our stay at the Chelsea hotel was great. The rooms were clean and tidy. The view was amazing. The central location was perfect. The only thing that I wish was different, was that there were charging ports beside the beds for all your different devices. We had to unplug the lamps in order to charge our phones and devices. It would also be cool if the TVs were able to be hooked up to Netflix, and other streaming platforms. The bathrooms were a little outdated for the price in my opinion. But overall, the service was great and I would stay here again. Read less
Image of the Tripadvisor rating Good and Bad

Nov 12, 2024 jesquegahousing

Give refund for parking would have been greatly appreciated. Other than that very pleased for the accommodations very peaceful stay .
Image of the Tripadvisor rating Quick Two Night Stay

Nov 11, 2024 brightsidetravel2024 Windsor, Canada

Overall it was ok. The Chelsea offers an excellent location with access to everything. I love hotels that offer balconies and windows that open to let fresh air in. The staff are friendly, checkin and arival varies through out the day, yiou could have two people to 100 people depending. Check-in staff very friendly.Was in a recent renovated room,… Read more
Overall it was ok. The Chelsea offers an excellent location with access to everything. I love hotels that offer balconies and windows that open to let fresh air in. The staff are friendly, checkin and arival varies through out the day, yiou could have two people to 100 people depending. Check-in staff very friendly.Was in a recent renovated room, clean and standard. The challenges: our rooms furnace/air was not working, a big drop and temperature so the room was a bit chilly. Internet was spotty, crashed sites, buffering, main menu dissaperared off of television, you couldn't cast on the television the 877 tech number could not help. bathtub drain clogged and we had to remove a big clump of hair.Check in provided verbal instructions on connecting to internet, but I forgot so having a table card with instructions would be a nice detail. Other than those few items, I enjoy the Chelsea and will stay again. Read less
Image of the Tripadvisor rating Business Trip

Nov 11, 2024 mgrant2024

The reason for the rating is that I booked with a third-party booking agent (American Tours) checking on November 4, 2024 and checking out November 7, 2024 and then about a week later I realized that I had to return on November 6, 2024. I called the booking agent to have them modify my reservation but was unable to get this done and was told to… Read more
The reason for the rating is that I booked with a third-party booking agent (American Tours) checking on November 4, 2024 and checking out November 7, 2024 and then about a week later I realized that I had to return on November 6, 2024. I called the booking agent to have them modify my reservation but was unable to get this done and was told to do this when I checked into the hotel to ask them to modify the booking for checking out on November 6, 2024. I was told by the manager that he cannot do this and that I need to follow up with the booking agent to follow up to get the refund for the additional night. That was upsetting because ultimately, I am staying at your hotel and your hotel was getting paid for my stay. Because of this I will not make a reservation at your hotels in the future. Read less