Great for couples and families!
Nov 10, 2024 SamandPaul1 Essex, United Kingdom
Pros -
The location is FANTASTIC - Sky rail to Hollywood Studios and Epcot is amazing and very convenient and it so well managed, keeping delays to a minimum. The staff were great especially Marlena? in the Shop and Blaise at the Front Desk who both went above and beyond to help me with boxes and parcel return respectively. The two large beds were…
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Pros -
The location is FANTASTIC - Sky rail to Hollywood Studios and Epcot is amazing and very convenient and it so well managed, keeping delays to a minimum. The staff were great especially Marlena? in the Shop and Blaise at the Front Desk who both went above and beyond to help me with boxes and parcel return respectively. The two large beds were really comfortable with great duvet and pillows. The Food Court gives a good selection of food (though expensive). Having the refillable cup was great.....I will really miss my cooked breakfast, late night hot chocolate and chocolate cookie....the best! The Reception area and shop are brilliant.......very Disney! The Bus System is generally great....the themed buses are lovely for kids and nostalgic adults alike. I didn't use the pools but they look fabulous and themed....I don't think they are heated which would be a real plus for the cooler evenings. The giant Disney characters are so well done, for adults and kids to enjoy.
Cons -
The taps, showers and toilet flushing can be heard in surrounding rooms as they are vacuum (airline) type of toilets. I had quite inconsiderate neighbours over Halloween who were using the toilet and showering at nearly 0200!
The safe is tiny.
One thing I think Disney should review is that the cleaning staff leave the lights on after cleaning the rooms and this is an enormous unnecessary cost to Disney and more importantly, a terrible waste of energy and I feel the staff should either turn all lights off or if a light is required to remain on, leave one bedside light on only.
Assuming heavier sleepers, or you just accept you may have late night neighbours using the sink/toilet/shower which could disturb, then this is a fabulous hotel for couples and families alike. Due to circumstances I travelled on my own and felt rather odd there but this was my issue, not the hotel's.
A couple of bits of general feedback for Disney if this could be passed to Disney representatives -
I don't know whether paper is recycled at a later stage but should/could be separated out at initial disposal as there would be tonnes of paper which should be recycled.
Also just using washable cutlery rather than the plastic throw away cutlery seems a far better option.
The Bus System let a number of us down one night with constant buses arriving for Animal Kingdom and none to take us to Magic Kingdom to transfer us to the eve fireworks. We waited over 40 mins....this was presumably a rare occasion but frustrating.
I do think if people want to have a snack in place of a meal on the Quick Dining they should be allowed to replace.
Overall I had a fantastic holiday and loved the Hotel.....I wanted to give a 4.5 Review!
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