Tropical gardens, lavish luaus and calm waves characterise Disney's Polynesian Village Resort. Gentle people, laughter and good cheer help every member of the family to capture that laid-back South Pacific mood in no time at all. Rooms are airy and have a tropical feel with bamboo and wood décor. When exploring the resort, tell the kids to look out for the unique Kukai Nut tree. The only one of its kind in the state of Florida, the tree was brought to the Walt Disney World Resort from its native Hawaii. The hotel is on the monorail system that will whizz you to the Magic Kingdom Park.
Amenities
Babysitting service
Wheelchair access
Families
Bar
Free Parking
Free transport to theme parks
Games Room
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Where is it
Magic Kingdom Resort area. Driving time from airport: approx 30 minutes.
Hotel information
484 rooms and suites in eleven 2- or 3-Storey Longhouses with 1 lift in each. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board.
Resort View Rooms with 2 queen-size beds or 1 king-size bed and a day bed, sleeping maximum 5 adults plus 1 child under 3 years in a cot.
Water View Rooms offer views of the Seven Seas Lagoon, pool or marina, and feature 2 queen-size beds and a day bed, sleeping maximum 5 adults, plus one child under 3 in a cot.
Theme Park View Rooms offer views of Magic Kingdom Park and Seven Seas Lagoon, with 2 queen-size beds and a day bed, sleeping maximum 5 adults, plus one child under 3 in a cot.
Club Level Rooms include:
- Complimentary health club access
- Secured key access to the club-level lounge, serving complimentary continental breakfast, snacks throughout the day, and evening beverages
- Personalised front desk and guest services
- Access to concierge service at the King Kamehameha Club
- Complimentary newspapers in the club lounge
- Access to Disney Signature Services
Please note: cots must be requested at time of booking.
Use of the Walt Disney World Resort Transportation System is included in your stay: This hotel offers water taxis to Magic Kingdom Park, and is on the Monorail system for easy access to both Magic Kingdom Park and EPCOT. Walt Disney World Bus Transportation is available for all other Resort locations.
Complimentary hotel parking. Valet parking $39 (inclusive of tax) per night (payable locally, fee subject to change).
'Ohana Restaurant (character breakfast or dinner with storytelling), Disney's Spirit of Aloha (dinner show), Trader Sam’s Grog Grotto and Tiki Terrace, Oasis Bar & Grill (poolside), Pineapple Lanai (quick service), Capt. Cook's (quick service), Kona Island and Kona Café. Tambu Lounge - Great Ceremonial House (lounge) and Barefoot Pool Bar.
Lava pool, features a towering volcano, a waterfall and a thrilling 142 foot-long waterslide, Oasis pool, all-ages leisure pool. Games arcade*. Playground. Jogging trail. Movies under the stars. Campfire activities. Motorised boat rentals*. Fishing*. Volleyball. Healthclub with spa services* (located at Disney's Grand Floridian Resort & Spa).
Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Magic Kingdom Park. Disney Monorail Transportation to Magic Kingdom Park (one transfer takes you to Epcot). Disney bus transportation. Minnie Van service*. Laundry and dry-cleaning services*. Babysitting service*. Room service*.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
Please note: rollaway beds are no longer available.
Please note: Disney's Polynesian Village Resort is preparing for proposed expansion. Additionally, select propertions of the hotel are undergoing refurbishment. Throughout 2024, you may see and hear construction and refurbishment work during daytime hours. To minimise disruption during your stay, activities that may create noise will begin no earlier thatn 9.00am. Refurbishment work is subject to change due to operational needs or weather conditions.
Based on 4076 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2069)
Very good (1093)
Average (499)
Poor (270)
Terrible (145)
Polynesian Management & Accommodations STINK
Oct 30, 2024Dan W
Construction starts right outside your room slightly before 7am. The shaking, rattling, saw cutting, and worker conversation is a great feature! The best feature was management's apathetic attitude towards hard working families paying $1k/night. Especially after spending $1k to go to the Halloween party the night before. We returned from the party…
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Construction starts right outside your room slightly before 7am. The shaking, rattling, saw cutting, and worker conversation is a great feature! The best feature was management's apathetic attitude towards hard working families paying $1k/night. Especially after spending $1k to go to the Halloween party the night before. We returned from the party at 11pm only to have my young children startled by smashing, rattling, and cutting as the saw horse was 10' from our window. Dealing with cranky kids, who weren't able to get enough sleep, at Disney is a blast! Nice or the management to offer us $300 off of our $8k vacation at a "deluxe resort." I would have rather slept in our rental car in the parking lot. We've spent well over $100,000 at Disney over the past decade and we get a "sorry, they need to get the tower done to stay on schedule." Our travel agent was told that construction was to start after 9:00am by TWO separate Disney reps on the phone. The hotel denied it and said Florida state law allows them to start at 7:00am. Great way to treat guests. Disney has lost its appreciation for customers and only cares about the bottom line. They take their customers for granted. It shows in their actions. Dump.
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Disappointed in what Disney has become
Oct 21, 2024John H
This is one of the first detailed reviews I’ve ever written, but I am hoping this helps somebody. We’ve been going to the Polynesian for a long time, first when we were kids and now as adults with our own kids. The last time was four years ago and the experience was still mostly positive. That basically ended on our trip last week. Although…
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This is one of the first detailed reviews I’ve ever written, but I am hoping this helps somebody. We’ve been going to the Polynesian for a long time, first when we were kids and now as adults with our own kids. The last time was four years ago and the experience was still mostly positive. That basically ended on our trip last week. Although the basic theming is still there, any sense of “Disney magic” is now gone. Not just at the hotel but also in the parks. Everything now is almost robotic with any of the nice things now gone. At first, Disney claimed some things were “pandemic related” but that’s no longer an excuse. It used to be that when you walked into any Disney deluxe hotel there were people there to greet and welcome you. That’s all gone. We stayed in the Moorea building and noticed several areas in disrepair. The room itself was fine although we were placed too close to the ferry terminal and had to listen to the loud horn until after midnight every night.
Because we stayed in a DVC room we “rented” they apparently don’t offer housekeeping – we only were able to get the room made up once during our 10-night stay which was not acceptable given the extreme cost. Also meant no nice towel animals the housekeeping staff used to make that we loved seeing after a long day in the parks.
We looked forward to an Ohana dinner, only to find they no longer bring out the different meats on long skewers, now they just dump the meal on the table and leave. Another experience ruined.
From no characters in the hotel at all, to overcrowding at the pools and extreme pricing we will never visit Disney again until something drastic changes.
There are more unfortunate examples of this – will give one more. One of our normal highlights is dinner at Cinderella’s castle. As soon as you head in there is normally pictures setup with Cinderella. No more, at least not for us. What used to be a special event for my daughters was just a rushed dinner as they tried to squeeze more reservations in. Barely got photos with the princesses during dinner.
The key rides like Tron and Rise of the Resistance are incredible but not enough to overcome blatant disregard for resort guests or any level of customer appreciation or support.
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Great for kids!
Oct 15, 202420alisonaFayetteville, Arkansas
We stayed at this hotel for one-night only because we were traveling to Daytona to stay the long weekend with friends. Our goal was to have a little Disney fun without a theme park experience and it was accomplished! We got there on a Thursday morning around 11:30am and our room was available for check-in (which was great to dump off our bags and…
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We stayed at this hotel for one-night only because we were traveling to Daytona to stay the long weekend with friends. Our goal was to have a little Disney fun without a theme park experience and it was accomplished! We got there on a Thursday morning around 11:30am and our room was available for check-in (which was great to dump off our bags and freshen up after a long flight). Our kids (ages 5 & 8) thoroughly enjoyed the pool areas - both the water playground and the slide... it kept them busy the entire afternoon. My only wish was that there were better food options. However, we are pretty traditional eaters and don't branch out much, so some of the themed food was not appealing to my family. We ordered Flipper's Pizza for delivery that evening which was very yummy! The best part of the stay was that you have a tremendous view of the Magic Kingdom nightly fireworks over the lagoon!
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Loud
Oct 2, 2024Anne M
We had an average stay at the Polynesian resort. We absolutely loved the convenience factor of being close to Magic Kingdom.
I was a little disappointed with our room situation. I put in for a room request, and when I spoke with a cast member about it at the front desk, she seemed rather irritated about trying to honor that request. We ended up…
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We had an average stay at the Polynesian resort. We absolutely loved the convenience factor of being close to Magic Kingdom.
I was a little disappointed with our room situation. I put in for a room request, and when I spoke with a cast member about it at the front desk, she seemed rather irritated about trying to honor that request. We ended up in Pago Pago and listened to construction beeping for an entire night on our last night, which was very frustrating. The pool also felt overcrowded.
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disney's polynesian village resort
Sep 19, 2024jonathancchanLa Jolla, California, USA
Love the Moana and polynesian island theme here - they have welcome leis available when you arrive for check in. Plenty of comfortable seating throughout with a beautiful pool with a waterfall. Accessible to the monorail in order to get to Magic Kingdom or EPCOT.
Polynesian Management & Accommodations STINK
