Lake Buena Vista Village Resort & Spa

Lake Buena Vista, Orlando

Virgin rating

The hotel

The Lake Buena Vista Resort Village & Spa has fast become a firm favourite with guests, thanks to its supreme location and first-class amenities. Guests can enjoy condominium-style accommodation with all the comforts and conveniences of home. Your private patio or balcony is the perfect place to unwind with a pre-dinner drink, admiring the beautiful sunset in the distance. You are only minutes from the theme parks with Walt Disney World Resort in one direction and Universal Orlando Resort™ in the other — a convenient area to be when staying in the famous fun-filled destination of Orlando, Florida!

Amenities

  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Games Room
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa

Where is it

Located on State Road 535 in Lake Buena Vista, with the Lake Buena Vista Factory Outlet Stores onsite. 5-minute drive to Walt Disney World Resort and 15 minutes to Universal Orlando Resort™. Driving time from airport: 25 minutes.

Hotel information

496 apartments, from 8-15 floors, in 5 buildings all with lifts. 2-Bedroom Apartments sleep up to 6 adults with a king-size bed in master bedroom, 2 single beds in 2nd bedroom and double sleeper sofa in the living area. All apartments have a balcony, air-conditioning, ceiling fan, 42" TV screen and TV's in all bedrooms, fully-equipped kitchens with coffee machine, oven, dishwasher, fridge, hob, microwave and kettle; a separate laundry area with washing machine and tumble dryer, safe, iron and board, en-suite facilities in the master bedroom with Jacuzzi bath and a 2nd bathroom and hairdryer.

3-Bedroom Apartments sleep up to 8 adults with king-size beds in both the master bedroom and 2nd bedroom, and 2 single beds in 3rd bedroom with a double sleeper sofa in the living area. 

2-Bedroom Apartment Virgin Holidays Club Rooms with the same amenities as 2-Bedroom Apartments are available at a supplement. 

3-Bedroom Apartment Virgin Holidays Club Rooms with the same amenities as 3-Bedroom Apartments are available at a supplement.


Virgin Holidays Club Rooms Exclusive to Virgin Holidays include: * Guaranteed Room Upgrade (2 Bedroom to 2 Bedroom Pool view and 3 Bedroom to 3 Bedroom firework view) * Priority Check-In upon arrival. * Priority boarding onto the scheduled hotel shuttles operated to the theme parks. * Free Drinks - soft drinks and bottled water in fridge on arrival. * Daily "light touch" housekeeping which includes towel exchange, rubbish (trash) removal, light dusting and vacuum of uncluttered surfaces. This cleaning does not include bathroom cleaning, sheet change or toiletry replacement. * Unlimited Use of Sauna in Spa - limited to adults 18+ staying in the same unit (during spa operating hours) * Late Check-Out until 1 pm on the day of departure. 


Please note: inclusions are subject to change

  • Exclusive Benefits - Virgin Atlantic Holidays customers receive waived resort fees and complimentary shuttle service to WDW and Universal. Book a 'Virgin Holidays Club Room' room for some extra treats to your stay including late check out and Guaranteed Room Upgrade (2 Bedroom to 2 Bedroom Pool view and 3 Bedroom to 3 Bedroom firework view)
  • 2026 Free Nights: Stay for 7 nights, pay for 6 (stay for 14, pay for 12) for stays completed between 2 Jan–19 Mar '26, 12 Apr–8 Jun '26 and 29 Aug' - 18 Dec'26. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. 

Complimentary self-parking. Virgin Holidays guests will receive unlimited complimentary round-trip shuttles to Walt Disney World Resort during their stay. Guests will also receive unlimited complimentary round-trip shuttles to Universal Orlando Resort. These must be booked in resort via the Front Desk, 24 hours in advance. Shuttles are subject to availability.

Frankie Farrell's Irish pub, serving lunch and dinner, screens live Premiership football games and offers Seasonal entertainment, families welcome. Other options include Pizza Hut™ Express (located in Building 1), LBV Village Bar & Grill a poolside bar serving light breakfast, light bites for lunch and dinner plus cocktails. Virgin Holidays guests receive 10% discount on all food and drink at Frankie Farrell's Irish Pub and LBV Village Poolside Bar and Grill.

2 swimming pools, including 1 themed pool with a pirate ship complete with shooting water cannons, water slide tumbling waterfalls and other fun interactive water features. Hot tub, fitness centre (open 24 hours). Reflections full-service Spa & Salon*, a world-class signature health spa offering a selection of spa services in a serene setting. It offers 10 treatment rooms, 1 hydrotherapy tub room, a sauna room, private relaxation rooms, 2 deluxe couples' treatment rooms as well as salon services.  Kids' Club offers scheduled activities including face painting, poolside fun, kids' movies and arts and crafts (seasonally available)*. Cornhole, Connect Four, Giant Jenga and kids' colouring table are available in the lobby building. Plus, there is a Games room (located in Building 1) with billiard tables and a vast selection of video games.

24-hour reception, internet facilities*, mini-market, gift and sundries shop. Over 120 factory outlets shopping mall adjacent to the resort. Cash-point machine and electric car charging station onsite.  

Resort Fee Waived: For all Virgin Atlantic Holidays customers saving $21.00 plus tax per room per day.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

3 nights at all times.

* Denotes local charge.

Special assistance

Minimum age for check-in is 21 years.

Please note: As a self-catering resort, daily housekeeping services are not provided. If you would prefer to have your room cleaned, the resort offer an array of housekeeping services at a nominal fee. These services range from a ‘Full Daily Service’ to a mid week ‘Light Touch’. A menu of housekeeping services & fees can be obtained from your reception staff at check in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6392)
  • Very good (3151)
  • Average (1295)
  • Poor (555)
  • Terrible (489)
Image of the Tripadvisor rating A formerly great hotel

Nov 3, 2024 Jayne d Birmingham, United Kingdom

On arrival reception staff rude. Items missing from the room, previously guests items left in the room. Rooms tired and need decorating. Pool nice. We've been visiting this hotel for many years but standards have sadly dropped. Contacted Manager who was not helpful
Image of the Tripadvisor rating First timers

Nov 2, 2024 Emmateach Ashford, United Kingdom

On arrival we were quickly checked in with no fuss and went to our room. We were so happy with the size of the apartment. It was perfect for us with two teenagers. It was great to have the two separate bathrooms and good cooking facilities and laundry facilities. So happy with our choice of accommodation. We did cook on a number of occasions so… Read more
On arrival we were quickly checked in with no fuss and went to our room. We were so happy with the size of the apartment. It was perfect for us with two teenagers. It was great to have the two separate bathrooms and good cooking facilities and laundry facilities. So happy with our choice of accommodation. We did cook on a number of occasions so the kitchen could do with some extra baking trays, pans, pots etc but apart from that , it was great . We ran out of dishwasher powder and laundry powder a couple of time but they were happy to give more. The on-site shop was well equipped for lots of things and the Pizza Hut place inside was great. We enjoyed two meals at the Irish bar- the food was really good. The only downside to the whole place really was that the large pool was absolutely covered in bugs. I don’t know really what can be done about it- or why- but you couldn’t swim in it as just felt awful. The little pool was not like it but in a completely different location. We enjoyed our visits to the small pool which had changing rooms, toilets and towels available. Overall great trip. We would love to visit again! Read less
Image of the Tripadvisor rating Great location for great fun.

Oct 31, 2024 Rachael S

The location is great. You can walk to go shopping and eat. My kid loved the pool area. The beds were very comfortable it was also nice to have the washer dryer and full kitchen. We took advantage of the shuttle that takes you and picks you up for universal studios and it was free. Great place
Image of the Tripadvisor rating Just stay away

Oct 30, 2024 Katherine L

We had an absolutely awful experience at this hotel. Upon arrival, guests in our party were refused check-in despite being added to the reservation weeks in advance. Shockingly, they weren’t even allowed to book a separate room, leaving us in a terrible bind. The room we ended up with was revolting: it reeked of a musty odor, and to make matters… Read more
We had an absolutely awful experience at this hotel. Upon arrival, guests in our party were refused check-in despite being added to the reservation weeks in advance. Shockingly, they weren’t even allowed to book a separate room, leaving us in a terrible bind. The room we ended up with was revolting: it reeked of a musty odor, and to make matters worse, we found dirty socks left from a previous guest. When we called the front desk to have housekeeping address the mess, we were assured someone would come—but no one ever showed up. This hotel’s lack of professionalism and cleanliness is shocking. Avoid at all costs! Read less
Image of the Tripadvisor rating Disappointing Stay

Oct 30, 2024 Louise M

This is the 5th time we have stayed here and to be honest the rooms are now looking very tired and dated and couid do with rooms having a deep clean and a make over. The pool area has some broken sun beds and the pool was freezing. Bar staff could do with a course in customer service and pool bar not opened in evening. On site restaurant is also… Read more
This is the 5th time we have stayed here and to be honest the rooms are now looking very tired and dated and couid do with rooms having a deep clean and a make over. The pool area has some broken sun beds and the pool was freezing. Bar staff could do with a course in customer service and pool bar not opened in evening. On site restaurant is also dated and could do with a deep clean and a lick of paint As much as we have loved staying here in the past and the location is great but we won’t be retuning Read less