Banff Caribou Lodge & Spa

Banff, Alberta

Virgin rating

Standard Room
KEG Steakhouse Restaurant
Superior Room
KEG Steakhouse
Standard Room
KEG Steakhouse Restaurant
Superior Room
KEG Steakhouse

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge, full service spa and a great Steakhouse restaurant; this is a very comfortable property within easy reach of Downtown Banff. Surrounded by mountains, there are plenty of outdoor activities to keep you busy too - just ask one of the hotel staff for their local knowledge and they will have you finding Banff's best kept secrets in no time. 

Amenities

  • Ski
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and ironing board. 

Standard Rooms with either 1 king-size bed, 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Complimentary heated underground parking. Complimentary Banff Local Roam bus pass. Ski Bus* stops at the hotel for various destinations.

Keg Steakhouse and Bar (open for breakfast and dinner - room service available during restaurant hours).

Hot pool. Fitness room. Red Earth Spa*. Lounge with large stone fireplace.

Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (912)
  • Very good (1044)
  • Average (422)
  • Poor (152)
  • Terrible (79)
Image of the Tripadvisor rating Banff, so it was expensive but a comfortable stay.

Sep 26, 2024 WokinghamWonderlust Berkshire

I had no real complaints about this hotel, the room was not huge but functional and clean. The Hot Pool was good after a long day walking. We din not use the restaurant even for breakfast as a little expensive but did have drinks in the bar and the staff were really good. Aircon didn't seem to be working but it was no problem at the time of year… Read more
I had no real complaints about this hotel, the room was not huge but functional and clean. The Hot Pool was good after a long day walking. We din not use the restaurant even for breakfast as a little expensive but did have drinks in the bar and the staff were really good. Aircon didn't seem to be working but it was no problem at the time of year we were there. Read less
Image of the Tripadvisor rating A lovely romantic hotel

Sep 25, 2024 stephenlG4040UP

My wife and I stayed for a few nights as a part of our Titian travel, Rockies to Vancouver tour. The hotel offers a charming and romantic oldy worldy feel about it. The rooms are very clean as is all the hotel. The staff were very friendly and breakfasts amazing. The hotel is about a 10min walk from the centre of town but the hotel does… Read more
My wife and I stayed for a few nights as a part of our Titian travel, Rockies to Vancouver tour. The hotel offers a charming and romantic oldy worldy feel about it. The rooms are very clean as is all the hotel. The staff were very friendly and breakfasts amazing. The hotel is about a 10min walk from the centre of town but the hotel does provide complimentary ‘roam bus passes’ for those who don’t or can’t walk that far. We loved every minute of our stay and hope to one day visit again. Read less
Image of the Tripadvisor rating Really dissatisfied

Sep 25, 2024 peter r United Kingdom

We recently stayed at this hotel We were disappointed. The hotel was very busy due to the fire in Jasper The hotel staff were very nonchalant about their guests The room we had was dark small and a view of a fire escape We were booked in for 4 nights but we had to change rooms. We asked numerous times to keep the room rather than pack up and… Read more
We recently stayed at this hotel We were disappointed. The hotel was very busy due to the fire in Jasper The hotel staff were very nonchalant about their guests The room we had was dark small and a view of a fire escape We were booked in for 4 nights but we had to change rooms. We asked numerous times to keep the room rather than pack up and change as we had an early start that day We packed at 7.00am went to reception to check out and check in. They then gave us the same room we just left ☹️ The front desk girl at the restaurant was rude and unhelpful I am sure there are much better hotels in Banff Read less
Image of the Tripadvisor rating Good stay

Sep 9, 2024 AH_CH28

Stayed for 3 nights, restaurant was good, room was decent size. No air con in the room which was an issue for August as having the windows open day & night wasn’t enough, the room was just too hot! Walking distance (10 mins) to the main area but plenty of restaurant options around. Free parking and overall nice stay.
Image of the Tripadvisor rating Not worth the money

Aug 24, 2024 Debbydu Greater Manchester, United Kingdom

The hotel is old n really needs a refurb. The rooms are clean, but drawers are falling to pieces. No aircon in the rooms. We were lucky as they loaned us one of the six mobile units that they have on offer in the hotel, it worked, but was very noisy. The bedding didn’t fit very well either as my sheet fell off every night. The pool n… Read more
The hotel is old n really needs a refurb. The rooms are clean, but drawers are falling to pieces. No aircon in the rooms. We were lucky as they loaned us one of the six mobile units that they have on offer in the hotel, it worked, but was very noisy. The bedding didn’t fit very well either as my sheet fell off every night. The pool n sauna were not in use for most of the 6 days we were there which was quite disappointing as we had planned on spending a day chilling out around it. They did offer us an alternative in their sister hotel the Fox which was about a five minute walk away and which was being used by their residents when we went. My cousin booked an accessible room, which you couldn’t navigate either a walker or wheelchair around the beds. They also have a residents bar ran by a third party who were very awkward with us when we wanted to sit in the sun on the patio, they refused to allow us to move tables around and wanted us to sit on a table for 3 and one for 4 across the patio even though they charge an extra 18% for serving more than 6. The bar also shuts at 10 and you can’t get food past 9.30. When had travelled on the rocky mountaineer and arrived late only to be told there was nothing on offer. We tried to order room service which also stopped at 9.30. Shame really as when you walk in to reception it looks quite inviting. Read less