Hilton Sandton

Johannesburg, South Africa

Virgin rating

Standard Twin Room
Standard King Room
Lotus Teppanyaki and Sushi Bar
Executive Club Lounge
One Bedroom Terrace Suite
One Bedroom Terrace Suite
One Bedroom Terrace Suite
One Bedroom Suite
Faces Lounge and Bar
Tradewinds Restauurant
Fitness centre
Lobby
Standard Twin Room
Standard King Room
Lotus Teppanyaki and Sushi Bar
Executive Club Lounge
One Bedroom Terrace Suite
One Bedroom Terrace Suite
One Bedroom Terrace Suite
One Bedroom Suite
Faces Lounge and Bar
Tradewinds Restauurant
Fitness centre
Lobby

The hotel

Just around the corner from the Johannesburg stock exchange, but also within touching distance of Nelson Mandela Square and Sandton City Mall - this hotel can be a great base for whatever reason it is that you're in Sandton! If you are interested in visiting these popular landmarks, the hotel offers a complimentary shuttle to get you there in no time, as well as to Sandton Gautrain Station if you're looking to carry on your South Africa travels elsewhere. Back at the hotel you can relax at the outdoor pool, complete with the Gazebo bar so you can grab a tasty snack or a glass of wine in the sun. Whoever you're travelling with, there is a room for you - with interconnecting rooms available for families. Or if you're travelling on business, an executive room might be a great option, giving you access to the Executive Club Lounge to enjoy complimentary breakfast before your meetings, and a private space to relax with refreshments after a hard day.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Located just around the corner from the Johannesburg stock exchange, within two kilometres of Nelson Mandela Square, Sandton City Mall, and Sandton Gautrain Station

Hotel information

All rooms feature air-conditioning, WiFi access*, separate bathtub and shower, 32-inch HDTV, mini bar*, hairdryer, iron and ironing board, safe, and bathroom amenities. 

Standard rooms have suburban city views, with either 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child. 

Deluxe rooms are larger in size and are located on higher floors, with partial views of the suburb and the city, a chaise lounge, and either 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child. 

Interconnecting standard and deluxe rooms with 1 king room and 1 twin room are available. 

Executive Rooms includue access to the executive club lounge, which serves complimentary breakfast, drinks and snacks during the day, and private check-in and check-out. These rooms are located on higher floors, include bathrobes and slippers, and have either 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child. 

One Bedroom Suites include access to the executive club lounge, which serves complimentary breakfast, drinks and snacks during the day, and private check-in and check-out. These suuites are located on higher floors, featuring a separate living/dining area with additional TV and sleeper sofa, bathrobes and slippers, and bedroom with 1 king-size bed, sleeping maximum 4 people.

One Bedroom Terrace Suites are the same as above, but are corner suites, with the addition of a private terrace.  

Complimentary shuttle to Nelson Mandela Square, Sandton City Mall, and Sandton Gautrain Station. Self-parking 60 ZAR per night (payable locally, fee subject to change). 

Faces Lounge and Bar (open throughout the day for snacks and drinks). Lotus Teppanyaki and Sushi Bar (open Mon – Fri for dinner). Pool Gazebo Bar (poolside bar open throughout the day for drinks and light meals). Tradewinds Restaurant (International cuisine with buffet and a la carte options, open for breakfast, lunch, and dinner). 

Outdoor swimming pool. Fitness centre. 

WiFi access*. Concierge. Room service*. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (741)
  • Very good (644)
  • Average (284)
  • Poor (134)
  • Terrible (106)
Image of the Tripadvisor rating June 19 to 21 stay was excellent . June 24 stay is marred by Howard, the manager upon checking in

Jun 24, 2024 Maps529679

Stayed @ Hilton Sandton 19 to 21 June 2024. As a Hilton Gold member, I was upgraded to an Executive Room. All staff were amazing. Very kind and helpful. As the Safari company was picking me up 6am on June 21, the check out process was smooth. Breakfast box was available for collection as arranged the night before. After Safari, checking in… Read more
Stayed @ Hilton Sandton 19 to 21 June 2024. As a Hilton Gold member, I was upgraded to an Executive Room. All staff were amazing. Very kind and helpful. As the Safari company was picking me up 6am on June 21, the check out process was smooth. Breakfast box was available for collection as arranged the night before. After Safari, checking in Hilton Sandton again on June 24. Happy expectation after a very long day. I was told that complimentary upgrade to Executive room is absolutely NO NO. They do have a few Executive Rooms available, but only if I am willing to pay extra. Howard, the manager, advised that as far as he was concerned, there is definitely NO complimentary upgrade for Hilton Gold member. When he was shown the Hilton Chain policy re Space-available Room Upgrade which states clearly that "Gold Hilton Honors Members may be upgraded to preferred rooms up to Executive Floor room types". Howard the manager points out the word "may" to justify his arbitrary decision. His response could definitely be nicer. I felt belittled and was made to feel unwelcome and a nuisance. Note Hilton Sandton will be HILTON chain no more as it will become part of NH Hotel Group from July 1. Good luck, NH Hotel Group! Read less
Image of the Tripadvisor rating Best hotel in Town!!!!

May 15, 2024 Madiba14 London, United Kingdom

Best stay by FAR!Totally a must stay!!! Stayed over the weekend with family for double birthday celebrations, we were blown away as the service was top class and nothing was too much trouble! From the time of booking, the Service , Room, Food & Beverage and the Executive lounge experience . The consistency of the service throughout our was… Read more
Best stay by FAR!Totally a must stay!!! Stayed over the weekend with family for double birthday celebrations, we were blown away as the service was top class and nothing was too much trouble! From the time of booking, the Service , Room, Food & Beverage and the Executive lounge experience . The consistency of the service throughout our was astounding and beyond expectations. We would like to extend our thank you to Charlene (Group Res Manager), Housekeeping and F&B Team. The kids thoroughly enjoyed your hospitality ! Your hotel is now a very special place to us and we looking forward to coming back! Read less
Image of the Tripadvisor rating We were in a holiday trip with my friends and were booked this hotel.We stayed for 3 days and we enjoyed our first time.

May 13, 2024 Culture52525318185

We arrived 12 Dec 2023.Their service is very good and there were no delays.I didn't find anything to complain about.The place is in high standard.Its a very good and beautiful place anyone can use for their holiday trips.We enjoyed their services.
Image of the Tripadvisor rating Best say ever!

May 5, 2024 Viola R

We arrived at the hotel on March 29,24 checked out April 6,24. The service throughout our whole stay was excellent. The best customer service that I’ve ever received. I have no complaints. My room was beautiful clean and comfortable. Whenever I needed room service there was no delay in time. The breakfast was the best food. Nice and fresh.… Read more
We arrived at the hotel on March 29,24 checked out April 6,24. The service throughout our whole stay was excellent. The best customer service that I’ve ever received. I have no complaints. My room was beautiful clean and comfortable. Whenever I needed room service there was no delay in time. The breakfast was the best food. Nice and fresh. Delicious omelets made to order by Chef Frank with a courteous spirit. I truly enjoyed my stay at the Hilton in Sandton. All the staff was gracious courteous and professional from the beginning to the end of our stay. Thank you all for making my visit to Johannesburg one of my best memories for life! I’m hoping to visit again and the Hilton Sandton I will stay..I highly recommend. Viola from America😊 Read less
Image of the Tripadvisor rating Bad experience

Apr 10, 2024 mauromN8371MQ

Stayed for 3 nights. Even if room is OK I need to highlight a real bad service. Arrogant at the check-in and waited 30min for a lunch with empty restaurant. Sauna is not real sauna, just a room with an electric heating system. I will not return and I do not recomment to stay.