Southern Sun Sandton

Johannesburg, South Africa

Virgin rating

The hotel

Sandton is South Africa’s business and shopping epicentre, so if you’re in town for either one – then this hotel provides a fabulous base for it, and for plenty more too! Whilst you are at the hotel, you must check out Skye Bar – catch up with friends or entertain clients with panoramic views of the city whilst enjoying a sundowner cocktail. The Eclipse restaurant is open all day so you can grab a hearty breakfast before you set off into Sandton, or enjoy a relaxing dinner at the end of a busy day. And when you need a bit of R&R, head to the 9th floor pool deck to cool off.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool

Where is it

Located in the heart of Sandton, north of Johannesburg. Less than 1km to Sandton Convention Centre, a 5 minute walk from Sandton Gautrain station, and less than 10 minutes walk to Nelson Mandela Square.

Hotel information

301 rooms across 9 floors, all with air-conditioning, complimentary WiFi access, mini fridge, tea/coffee-making facilities, mini-bar,* flat-screen TV, safe, iron and ironing board, and hairdryer. Standard Rooms have either 1 king-size bed, 1 queen-size bed, or twin beds, sleeping maximum 2 people.

Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Executive Rooms have 1 king-size bed and either a walk-in shower or a bath and shower combo along with a workstation, sleeping maxium 2 adults.

Executive Premium Rooms offer extra comforts, each room can sleep a maximum of 2 adults and has 1 king-size bed, a separate en-suite walk-in shower and bath with a double basin.

King Suites are large corner rooms, each with 1 king-size bed, an in-room lounge area, separate en-suite walk-in shower and bath, sleeping maximum 2 adults.

Complimentary shuttle to Sandton Gautrain station. 24-hour secure underground parking*. 

Eclipse restaurant (breakfast, lunch and dinner). Skye Bar (offering panoramic views and a wide range of drinks). 

Rooftop swimming pool. Fitness centre. 

Complimentary WiFi access. Laundry service*. Concierge. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (230)
  • Very good (316)
  • Average (172)
  • Poor (55)
  • Terrible (51)
Image of the Tripadvisor rating Staff needs training

Jul 10, 2024 hanrie2018 Cape Town, South Africa

Worst stay ever. Room service got my order wrong. Served me gluten bread even though I asked specifically for gluten free. I am allergic to gluten. Immediately got sick. Housekeeping started a cleaning party outside my room at about 21h30. Phoned twice to complain.
Image of the Tripadvisor rating 2 nights

May 31, 2024 53Ruta_R Chicago, Illinois

Anchor location to take a city tour of Johannesburg. Next to it is, what looked like an office building. Part of that office complex was also a small shopping area with restaurants, so I could see business travelers staying at this location. Room keys needed to access your appropriate floor. The 9th floor had a bar/restaurant with separate… Read more
Anchor location to take a city tour of Johannesburg. Next to it is, what looked like an office building. Part of that office complex was also a small shopping area with restaurants, so I could see business travelers staying at this location. Room keys needed to access your appropriate floor. The 9th floor had a bar/restaurant with separate access and had commanding views of the city. Some outdoor seating on the 9th floor and by the hotel restaurant and lobby. Read less
Image of the Tripadvisor rating A little vanilla - but what you’d expect

Apr 28, 2024 TripTalk_2710

The SouthernSun is what you’d expect from a hotel that caters to business travelers. Room is comfortable - modern and up to date. Everything was clean. Staff is friendly. Restaurant was good.
Image of the Tripadvisor rating No respect for their guests

Apr 25, 2024 Shafeeqahi Cape Town Central, South Africa

I arrived 3 hours after check in time and my room "wasn't ready". In fact they had entirely missed my booking. Lemohang asked me to wait citing trying to get me an upgrade as an excuse. All the time my expectations were not managed and nobody was honest with me. From the door to my room, not a single staff member offered to help with my large… Read more
I arrived 3 hours after check in time and my room "wasn't ready". In fact they had entirely missed my booking. Lemohang asked me to wait citing trying to get me an upgrade as an excuse. All the time my expectations were not managed and nobody was honest with me. From the door to my room, not a single staff member offered to help with my large suitcase or offer to store it while I tried to find a place to wait for answers. I waited for an hour. Eventually I ended up in a dingy disabled room with an uncomfortable itchy bed and a weird bathroom. This was obviously not the room I had booked. The bedding was dusty and the room run down. The aircon wasn't working so I boiled in the room and it took two tries before they could get my key to work. The room door wouldn't lock! The shower was full of equipment and I barely had room to move. It also flooded easily being made for a wheelchair. The only positive was the breakfast and room service experience. Especially the tall man on the egg station and the gentleman who seemed to be the breakfast manager. While I did manage to get them to give me a late check out, I will never stay here again. I've never felt so disrespected as a guest. A horrible stain on Southern Sun. Read less
Image of the Tripadvisor rating Poor experience

Apr 5, 2024 Discover65905616770

Don't stay here. No air con. They will try to convince you it's an unusual occurrence but all 7 rooms our group stayed in didn't have working air con. Front desk doesn't answer the phone and were rude in person. Food was mediocre at best. Again, very hot with no air con, don't waste your money.