Protea Hotel by Marriott Franschhoek

Franschhoek, Winelands

Virgin rating

Deluxe Room
Deluxe Room
Hussar Grill
Family Room
Deluxe Room
Deluxe Room
Hussar Grill
Family Room

The hotel

A lovely hotel in a great location. At the Protea Hotel by Marriott Franschhoek discover a location overlooking the majestic mountains and famous vineyards of the historical village Franschhoek, with beautiful yet modern and comfortable rooms featuring great views and an impressive range of mod cons. Parts of the building date back to the 1880s, with a charming courtyard with a swimming pool and sun terrace, perfect for relaxing after a busy day and followed by delicious lunch/dinner at the well-known upmarket new York style steak house The Hussar Grill. Popular pastimes in Franschhoek include golf, horseback riding, trout fishing and hiking through the Mont Rochelle Nature reserve trail. The Franschhoek Wine Tram is one of the best ways to discover the true essence of the Franschhoek Valley – picturesque vineyards, breath-taking scenery, warm hospitality, world-class cuisine, fine wines and 300 year history.Passengers aboard the hop-on hop-off tour will experience a unique and leisurely way to see the Franschhoek Valley as they journey through rolling vineyards in an open-side tram and open-air tram-bus stopping in at some of South Africa’s oldest and most distinguished wine estates. Art galleries line the main street and eight of the restaurants are amongst the country’s top 100! After such a wonderful day, retire in luxury at the Protea Hotel by Marriott Franschhoek, soaking up the charming ambience that prevails and the high standard of service.

Amenities

  • Bar
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Centrally located in the charming town of Franschhoek, amongst the mountains and valleys of the Western Cape Province of South Africa. Transfer time from Cape Town Airport: 45 minutes.

Hotel information

40 rooms on 2 floors. All with air-conditioning, satellite TV, telephone, complimentary uncapped WiFi , mini-fridge, tea/coffee-making facilities , private bathroom, safe* and hairdryer. Deluxe Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 adults and 1 child.

A Family Room is also available, with 2 bedrooms and 2 bathrooms. 

The Hussar Grill restaurant. Courtyard swimming pool with sun terrace. Complimentary access to the nearby Franschhoek Health Club (beauty treatments*). Laundry service*. Uncapped WiFi throughout the hotel. Room service*.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (206)
  • Very good (68)
  • Average (9)
  • Poor (3)
  • Terrible (8)
Image of the Tripadvisor rating A Real Blessing!

Oct 23, 2024 Nicky S

Fantastic hotel, great location and stayed here for 2 nights. I celebrated my 60th birthday on the first night and had an excellent meal in the Hussar Grill. A particular mention to our waiter Blessing who made my birthday night very special with a lovely decorated birthday pudding with sparkling candle and a chocolate vodka drink! Certainly an… Read more
Fantastic hotel, great location and stayed here for 2 nights. I celebrated my 60th birthday on the first night and had an excellent meal in the Hussar Grill. A particular mention to our waiter Blessing who made my birthday night very special with a lovely decorated birthday pudding with sparkling candle and a chocolate vodka drink! Certainly an evening to remember and Blessing is a credit to the Hussar Grill with his kindness and enthusiasm in looking after his customers. Read less
Image of the Tripadvisor rating Excellent stay

Oct 4, 2024 Seasonedtravellers50 Manchester, United Kingdom

We had two nights here en route to Cape Town from Outshoorn. The hotel is slightly out of the town centre but is well placed nevertheless. Secure parking on site is a real bonus too. Our room was on the first floor and was a generous size. It overlooked the pool and we had views of the mountains around the town. We were served breakfast and… Read more
We had two nights here en route to Cape Town from Outshoorn. The hotel is slightly out of the town centre but is well placed nevertheless. Secure parking on site is a real bonus too. Our room was on the first floor and was a generous size. It overlooked the pool and we had views of the mountains around the town. We were served breakfast and evening meals in the Hussar Restaurant at the hotel and we were very impressed with the quality of the food. It is a good idea to reserve a table for dinner as the restaurant can get busy at times. The hotel is only 200 metres from the Wine Tram which we utilised after our first night. All in all, a very good place to stay in town. Read less
Image of the Tripadvisor rating Lovely building in the heart of Frankschoek

Sep 28, 2024 Lea C Melbourne, Australia

Lovely building in the heart of Franschoek. Area is quiet and the rooms look out onto lovely gardens. Shops and the wine tram are all within easy walking distance. Rooms comfortable and well appointed. Staff are lovely and the on site restaurant is first class.
Image of the Tripadvisor rating Nosiest hotel ever. Don’t stay if you’d like to get any sleep.

Sep 27, 2024 634tammyw Hermitage, United Kingdom

The noise in this hotel is ridiculous. There is absolutely no sound proofing. Dogs barking early in the morning, you can hear every word from people outside your room and every single door slam. Fridge in the room also makes a terrible noise and some kind of boiler going on and off all night. To add to this reception phoned after we’d been… Read more
The noise in this hotel is ridiculous. There is absolutely no sound proofing. Dogs barking early in the morning, you can hear every word from people outside your room and every single door slam. Fridge in the room also makes a terrible noise and some kind of boiler going on and off all night. To add to this reception phoned after we’d been asleep for 2 hours to tell us our pick up truck lights were on. We don’t have a pick up truck!!! The absolute worst nights ‘sleep’. Read less
Image of the Tripadvisor rating Way too noisy to make for a pleasant stay

Aug 25, 2024 Daydream54693627409

Way too noisy to make for a pleasant stay There were four of us in 2 separate rooms - we all had a terrible night's (rather lack of) sleep. A shame, because it's an attractive building inside & out; really clean; in a great location and (ironically) really comfy beds and lovely pillows and linen. But it is simply way too noisy to be viable as… Read more
Way too noisy to make for a pleasant stay There were four of us in 2 separate rooms - we all had a terrible night's (rather lack of) sleep. A shame, because it's an attractive building inside & out; really clean; in a great location and (ironically) really comfy beds and lovely pillows and linen. But it is simply way too noisy to be viable as somewhere charging people to sleep. We arrived to the sound of construction noise - in fairness we had been pre-warned about renovations and makes sense to do such work out of season, but maybe not late on a Saturday afternoon. We were all woken up at 3.00 AM by screaming female voices. I assume guests after a good night out and get you can't control your guests' behaviour - but the screaming continued for half an hour, during which time hotel staff should have stepped in to tell them to show some respect to other guests and shut up. Then we were woken again by blaring music just after 6.00 AM. On phoning reception to point this out, we were told they know and it's the staff in the restaurant, who like to play music. It's terrible that it took guests to tell the hotel to tell their staff not to play blaring music at six in the morning. Some of the noise that blighted our stay was out of the hotel's control - but this was totally on them. Quite simply, the hotel staff wanted to listen to blaring music at six in the morning, without any care at all for paying guests, trying to sleep. This is inexcusable and shows utter contempt towards paying guests. The doors need better sound dampers and/or people who care about closing them as silently as possible - most of the slamming doors were early morning, so again I suspect staff not caring at all about the guest experience. And dogs constantly barking from very early morning, in between being woken by screaming and woken by music. This noise absolutely not in the hotel's control - but just added to the general cacophony and resulting sleep deprivation. In summary then not a hotel to book if you want a night's sleep, which is why you book a hotel. Mentioned to reception on check out, but got the sense they didn't care, as money already banked. And that's the really bad/sad part of this. A shame - could be lovely with a bit of consideration, care and a few adaptations. Read less