Protea Hotel by Marriott Franschhoek

Franschhoek, Winelands

Virgin rating

The hotel

A lovely hotel in a great location. At the Protea Hotel by Marriott Franschhoek discover a location overlooking the majestic mountains and famous vineyards of the historical village Franschhoek, with beautiful yet modern and comfortable rooms featuring great views and an impressive range of mod cons. Parts of the building date back to the 1880s, with a charming courtyard with a swimming pool and sun terrace, perfect for relaxing after a busy day and followed by delicious lunch/dinner at the well-known upmarket new York style steak house The Hussar Grill. Popular pastimes in Franschhoek include golf, horseback riding, trout fishing and hiking through the Mont Rochelle Nature reserve trail. The Franschhoek Wine Tram is one of the best ways to discover the true essence of the Franschhoek Valley – picturesque vineyards, breath-taking scenery, warm hospitality, world-class cuisine, fine wines and 300 year history.Passengers aboard the hop-on hop-off tour will experience a unique and leisurely way to see the Franschhoek Valley as they journey through rolling vineyards in an open-side tram and open-air tram-bus stopping in at some of South Africa’s oldest and most distinguished wine estates. Art galleries line the main street and eight of the restaurants are amongst the country’s top 100! After such a wonderful day, retire in luxury at the Protea Hotel by Marriott Franschhoek, soaking up the charming ambience that prevails and the high standard of service.

Amenities

  • Bar
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Centrally located in the charming town of Franschhoek, amongst the mountains and valleys of the Western Cape Province of South Africa. Transfer time from Cape Town Airport: 45 minutes.

Hotel information

40 rooms on 2 floors. All with air-conditioning, satellite TV, telephone, complimentary uncapped WiFi , mini-fridge, tea/coffee-making facilities , private bathroom, safe* and hairdryer. Deluxe Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 adults and 1 child.

A Family Room is also available, with 2 bedrooms and 2 bathrooms. 

The Hussar Grill restaurant. Courtyard swimming pool with sun terrace. Complimentary access to the nearby Franschhoek Health Club (beauty treatments*). Laundry service*. Uncapped WiFi throughout the hotel. Room service*.

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (199)
  • Very good (68)
  • Average (9)
  • Poor (3)
  • Terrible (6)
Image of the Tripadvisor rating More attention to detail required

Jun 26, 2024 Carol W

I only have 2 issues with the hotel. My husband is a platinum member and when we booked you could clearly see that we are 2 adults and 2 children. We were given 2 separate rooms. I cannot understand why the staff could not think or ask us if we would prefer a room with an interlinking door? And the second is that they do not cater for gluten or… Read more
I only have 2 issues with the hotel. My husband is a platinum member and when we booked you could clearly see that we are 2 adults and 2 children. We were given 2 separate rooms. I cannot understand why the staff could not think or ask us if we would prefer a room with an interlinking door? And the second is that they do not cater for gluten or lactose intolerant guests. In their defence they did try and help but the local pick n pay didn’t have any and the Woolworths and checkers was too far for them. I should have asked for this in advance but being a Protea I thought that they would have been prepared as they were in joburg. But otherwise the hotel was clean and very comfortable. An absolute pleasure. Staff were friendly and lovely. Read less
Image of the Tripadvisor rating A superb stay at the Protea Hotel in Franschhoek 🤩

Jun 24, 2024 989petras Western Cape, South Africa

What an amazing weekend escape we had into the beautiful county side of Franschhoek. The Protea Hotel is the perfect get away to put your feet up, switch off your mind and enjoy a lovely bottle of wine from a highly impressive wine collection with a delicious meal at the Hussar Grill, the beautiful restaurant onsite. Rooms are superbly decorated… Read more
What an amazing weekend escape we had into the beautiful county side of Franschhoek. The Protea Hotel is the perfect get away to put your feet up, switch off your mind and enjoy a lovely bottle of wine from a highly impressive wine collection with a delicious meal at the Hussar Grill, the beautiful restaurant onsite. Rooms are superbly decorated with State of the Art equipment and super comfortable beds to rest for a good nights sleep. All the staff are very well trained and the courtesy to attend to all your needs is just phenomenal and nowadays rare to find. We'll definitely visit again and would highly recommend the Protea Hotel to friends and family as well as anyone looking for an extremely clean & looked after, well priced and friendly place to spend quality time away from home. Read less
Image of the Tripadvisor rating Eat in the restaurant as it was superb.

May 29, 2024 GillyS324 Ayrshire, United Kingdom

Beautiful hotel, really pleased this is our last stop, the receptionist was terrific, really helpful. The meal we had in the hotel was superb and I want to make a special mention for Tembi, our waitress, who was friendly, courteous and extremely helpful and welcoming. Her recommendation on the wine helped to create a very special and… Read more
Beautiful hotel, really pleased this is our last stop, the receptionist was terrific, really helpful. The meal we had in the hotel was superb and I want to make a special mention for Tembi, our waitress, who was friendly, courteous and extremely helpful and welcoming. Her recommendation on the wine helped to create a very special and memorable evening. Try the vodka chocolate - OMG it was fabulous. The hotel itself is fabulous and very comfortable. I cannot recommend this hotel enough The hotel itself Read less
Image of the Tripadvisor rating Great location/great staff

May 22, 2024 Terry B Berkhamsted, United Kingdom

Two nights booked here so we could go on the Wine Tram. Great location. Very clean rooms and thank you to the housekeeping team for this (normally unsung heroes). A pool was available but we didn't use as too busy and not hot enough. Free car park. All staff were very friendly and there is a restaurant attached (Hussar Grill). This is where we… Read more
Two nights booked here so we could go on the Wine Tram. Great location. Very clean rooms and thank you to the housekeeping team for this (normally unsung heroes). A pool was available but we didn't use as too busy and not hot enough. Free car park. All staff were very friendly and there is a restaurant attached (Hussar Grill). This is where we were served a wholesome, delicious breakfast. Read less
Image of the Tripadvisor rating Highly recommend if visiting the wine tram

Apr 29, 2024 Natalie R Hampton, United Kingdom

What a perfect hotel for a quick stay in Franschoek - we based ourselves here for our days exploring on the wine tram, and it was perfect! Within walking distance to the tram, we could also walk to get pizza for dinner and there's a pub almost just across the road for a few drinks. The Hussar Grill was lovely for dinner, breakfast was great and… Read more
What a perfect hotel for a quick stay in Franschoek - we based ourselves here for our days exploring on the wine tram, and it was perfect! Within walking distance to the tram, we could also walk to get pizza for dinner and there's a pub almost just across the road for a few drinks. The Hussar Grill was lovely for dinner, breakfast was great and rooms were super comfortable, beds are delightful, lots of pillows and comfy sheets. Staff are really lovely too :) Read less