Hyatt Regency Calgary

Calgary, Alberta

Virgin rating

The hotel

Dating to 1866, the lobby’s historic sandstone walls don’t get in the way of modernity at Hyatt Regency Calgary, where contemporary comforts come in the form of complimentary WiFi access, mod-con packed guestrooms, a 24-hour gym with Fitness Concierge, and the full-service Stillwater Spa. Hugging the TELUS Convention Centre, this urban utopia has downtown sights like Calgary Tower just down the street. You can even catch a glimpse of downtown Calgary while you’re at the indoor lap pool, with its accompanying hot tub and steam room. In fact, Calgary runs through every part of this hotel, with more than 500 pieces of original Canadian art curated and revealed to travellers to unveil the spirit of the town and nation — and with local flavours on the menu at its Thomsons Restaurant, and seafood at its Catch & the Oyster Bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in the heart of downtown, on Stephen Avenue Walk. Being next to the Calgary TELUS Convention Center, you'll have access to many downtown attractions, including the theatre district, historic buildings, restaurants, pubs, galleries, and luxury shopping. Transfer time from airport: 22 minutes.

Hotel information

355 rooms. All with flat-screen HDTV, complimentary WiFi access, telephone, iPod docking station, safe, coffee maker, fridge and iron and board. Standard Rooms feature views over the cityscape, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults. 

Thomsons Restaurant (contemporary Canadian cuisine), Sandstone Lounge (cocktail lounge), Catch & the Oyster Bar (Seafood) and Baker’s (coffee shop). Indoor pool overlooking the city; jacuzzi and steam room. Hyatt StayFit gym, open 24 hours. Stillwater Spa*. Dry cleaning service*, luggage storage. Gift shop. Collection of over 500 Western Canadian artwork available for viewing within public areas. Parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1831)
  • Very good (731)
  • Average (218)
  • Poor (75)
  • Terrible (62)
Image of the Tripadvisor rating Not very good for a hotel of this calibre

Nov 18, 2024 jap53 Rio de Janeiro, Brazil

The WiFi kept dropping out, over my 3-day stay. This is unbelievable in this day and age. The beds had only thin bedding, so that the room temperature had to be kept high overnight. Supply duvets during cold months, like a decent Marriott would.
Image of the Tripadvisor rating n/a

Nov 18, 2024 Mahmoudreza M

Everything was fantastic. The staff were very polite, and the hotel's location was excellent for easy access to downtown. Most sightseeing spots in Calgary were nearby and easily accessible from the hotel. Overall, it's a great place to stay while visiting Calgary.
Image of the Tripadvisor rating Amazing!

Nov 13, 2024 Angela G

I had a wonderful stay however the wifi wasn't great. The bed and pillows were luxurious and I slept so well. It is quiet considering and located in a perfect location. Our housecleaner was amazing. Melkame is a lovely person and she went out of her way to help. She, herself deserves 5 stars!
Image of the Tripadvisor rating Excellent experience

Nov 8, 2024 Jane S Markham, Canada

The hotel room is spacious and clean. The mattress is very comfortable. As an alternative to bottled water, a purified drinking water faucet was installed over the bathroom sink! What a responsible way to preserve the environment. Impressive!
Image of the Tripadvisor rating Stay-cation in Calgary

Nov 6, 2024 Spencer L

My wife and I went here for a quick weekend stay-cation. Overall, our stay was great, especially the Regency Lounge. the lounge provided a great place to sit down and chat in a quiet environment, with the availability of an all-you-can-eat breakfast and evening appetizers keeping us fed all weekend. The food was excellent. Staff were also… Read more
My wife and I went here for a quick weekend stay-cation. Overall, our stay was great, especially the Regency Lounge. the lounge provided a great place to sit down and chat in a quiet environment, with the availability of an all-you-can-eat breakfast and evening appetizers keeping us fed all weekend. The food was excellent. Staff were also accommodating and friendly. I'm giving them 4 stars though due to our room's HVAC system not working for the duration of our stay. The technicians were helpful but recommended we switch rooms. We declined so they provided space heaters for the weekend which were sufficient. Also, would have preferred they had policies in place for adult-only times for the pool and hot tub. We weren't able to enjoy the amenities in the evening because of large groups of young children and their parents running around all the way up to closing time at 10 pm. Read less