Surrounded by mountain peaks and a beautiful crystal-clear lake, the Fairmont Chateau Lake Louise is an exclusive hotel offering a superb standard of accommodation and hospitality. An area offering a host of outdoor activities, you will not be short of things to do to fill your time. With world-class skiing in the winter along with ice-skating, snowmobiling and horse drawn sleigh rides to mountain biking, river rafting and scenic hiking in the summer, you are simply spoilt for choice! After an action-packed day, head back to your luxurious retreat in the mountains and savour the authentic culinary offerings, or rejuvenate your mind and body at the spa.
Amenities
Kayaking
Babysitting service
Ski
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
Located in Banff National Park, overlooking Lake Louise. 45-minute drive from Banff. The ski lifts are 10-minutes away. Transfer time from Calgary Airport: 2 hours 10 minutes.
Hotel information
552 guest rooms on 8 floors in 1 building with 8 lifts. Rooms with cable TV with pay-per-view films*, WiFi, telephone, alarm clock/radio, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.
Fairmont Lake View Rooms are as Fairmont Rooms but with views of Lake Louise and the Victoria Glacier, sleeping maximum 2 adults.
Deluxe Rooms are larger in size with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Fairmont Gold Rooms are located on the 7th and 8th floors, with private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés (5:00pm-7:00pm), sleeping maximum 4 adults or 2 adults and 2 children.
Fairview (upscale dining, open for dinner), The Walliser Stube (rustic European alpine restaurant and wine bar, open for dinner Mon-Sat), Alpine Social (craft beer, Canadian whiskey, cocktails and hearty comfort food), Poppy Brasserie (open for buffet and á la carte breakfast), Lago Italian Kitchen (open for dinner), Chateau Deli (open 24-hours; take out sandwiches, pastries) and the Lakeview Lounge (cocktails and afternoon tea with a majestic view of Lake Louise). Full-service spa (treatments*). Health Club with indoor heated swimming pool, whirlpool, steam room and fitness centre with cardio-equipment and free weights. WiFi* access throughout the hotel. Horse sleigh rides* around the lake. Gift shops. Babysitting* (on request). Concierge service. Laundry/dry-cleaning service*. Room service*. The hotel has the most frequent ski shuttle in the Canadian Rockies to the Lake Louise ski area. Valet parking approx CA$35 per day or self-parking approx CA$30 per day (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
2 nights: 24-26 Dec '18, 15-17 Feb '19 and 19-20 Apr '19.
*Denotes local charge.
Based on 10512 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (6728)
Very good (2161)
Average (903)
Poor (453)
Terrible (268)
Extremely helpful and understanding staff!
Nov 21, 2024Gidds_UK8United Kingdom
Extremely accommodating staff under difficult circumstances.
We travelled to Lake Louise today to see the lake, however due to a complication with the weather and a mobility scooter required for one of our party, who is disabled and unable to walk more than 50m, we were presented with a difficult situation of not being able to take this party…
Read more
Extremely accommodating staff under difficult circumstances.
We travelled to Lake Louise today to see the lake, however due to a complication with the weather and a mobility scooter required for one of our party, who is disabled and unable to walk more than 50m, we were presented with a difficult situation of not being able to take this party member to the lake after our journey. Now in normal weather, it wouldn't be a problem, however Alberta has had quite a lot of snow in a short timeframe, meaning the roads were difficult to navigate in places.
Upon scoping the area from the public access parking area, it was evident that was not an option. However upon speaking to Kira-Lynn at the hotel, she completely understood our predicament and helped as best as she could, letting us drop the party member off at the door. This was a HUGE help and allowed them to enjoy the sights too.
We have stayed at Fairmont hotels before and have one planned for another location soon, however after today I will be making them a top choice, if all their hotel staff are as helpful and understanding as Kira-Lynn.
Thank you for today, you made us feel very welcomed and happy to have not wasted our journey.
Read less
Fantastic staff and hotel, beautifully peaceful location
Nov 19, 2024Freedom04974744530
My family stayed two nights at the Fairmont Chateau Lake Louise, and it was a fantastic stay. Our Gold room was spacious and beautifully decorated. The interactions before our arrival, and special touches they left for us and our son were so sweet and appreciated. Our server Junie in the lounge was very friendly and helpful with anything we…
Read more
My family stayed two nights at the Fairmont Chateau Lake Louise, and it was a fantastic stay. Our Gold room was spacious and beautifully decorated. The interactions before our arrival, and special touches they left for us and our son were so sweet and appreciated. Our server Junie in the lounge was very friendly and helpful with anything we needed, and the omelet chef provided us with great conversation and recommendations. The location will always be beautiful, even with some of the current construction that is underway (thankfully hardly obtrusively), but it was truly the staff at this hotel that made this stay particularly fantastic.
Read less
Could not have enjoyed ourselves more
Nov 18, 2024Christopher L
This was our second trip to the Fairmount and we couldn't have enjoyed ourselves more. We stayed on the Gold floor with stunning views and its own lounge for breakfast. The service was OUTSTANDING from the moment we arrived to departure: everyone made us feel wanted and special. We will be back !!!
Hospitality at its best!
Nov 17, 2024Mjigs123Alberta, Canada
We were greeted with friendly staff from the time we came and everywhere we went. A bottle of sparkling wine, some chocolate-covered strawberries, beautiful flowers plus a customized birthday card and of course the pretty birthday towel cake from the housekeeping made my daughter’s day. Junie, one of the staff during our breakfast at the Gold…
Read more
We were greeted with friendly staff from the time we came and everywhere we went. A bottle of sparkling wine, some chocolate-covered strawberries, beautiful flowers plus a customized birthday card and of course the pretty birthday towel cake from the housekeeping made my daughter’s day. Junie, one of the staff during our breakfast at the Gold lounge, was extremely welcoming and sociable. The GOLD experience is exemplary. Will definitely be back!
Read less
Amazing location, another bucket list tickef
Nov 14, 2024JonahcardiffCardiff, United Kingdom
Another iconic hotel and location ticked off the bucket list.
Perfect visit, lake still frozen and snowing.
Room over looking lake small but well equipped and furnished but who cares the 'view '. Spent on night here, breakfast excellent and dinner over looking lake amazing.
Will come back, a thank you to all staff
Extremely helpful and understanding staff!