Fairmont the Queen Elizabeth

Montreal, Canada

Virgin rating

Fairmont Room
Rosélys Restaurant
Junior Suite
Rosélys Restaurant
Fairmont Gold Room
Fairmont Gold Lounge
Marché Artisans
Fairmont Room
Rosélys Restaurant
Junior Suite
Rosélys Restaurant
Fairmont Gold Room
Fairmont Gold Lounge
Marché Artisans

The hotel

A local landmark with a legendary story, Fairmont The Queen Elizabeth was the setting for John Lennon and Yoko Ono’s famous bed-in for peace in 1969 – and is where Lennon wrote and recorded Give Peace a Chance. Today, it’s still inspiring guests, thanks to a huge revamp in 2017 that’s transformed social spaces like the wellness centre and sleek indoor pool, and its dining venues, including the elegant Rosélys restaurant, sophisticated Nacarat cocktail bar, and cool contemporary coffee hangout, Kréma. And it’s kept its progressive and creative edge at its urban market, Artisans, where local purveyors and gourmet geniuses share their culinary creations.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In Downtown Montreal and one of the original gateways to the city’s extensive underground city. Transfer time from Montreal Airport: 25 minutes.

Hotel information

950 recently renovated rooms. All with air-conditioning, opening windows, HDTV with pay-per-view films*, telephone, WiFi access*, alarm clock/radio, Nespresso™ coffee machine and kettle with complimentary coffee and tea, safe, hairdryer and iron and board. Fairmont Rooms feature a brand-new contemporary design, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. Fairmont Rooms with 1 king-size bed come with a walk-in shower in the bathroom while Fairmont Rooms with 2 doubles beds are equipped with a bathtub. 

Fairmont View Rooms are located between the 5th and 17th floors with beautiful views overlooking the city of Montreal, with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

Junior Suites consist of a guestroom with a full bathroom, separated by pocket doors into a cozy sitting area with a sofa bed and powder room, with 1 king-size bed and 1 sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms have varied city views, with either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults. These rooms benefit from private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés.

Large Fairmont Gold Rooms feature a spacious sitting area, with either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults. These rooms benefit from private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés.

Rosélys Restaurant (bistro style, open for breakfast, lunch, afternoon tea and dinner). Marché Artisans (speciality grocery store with fresh, seasonal products and takeaway foods, ready-made meals, meat and fish counters, bakery and a chocolate and crepe station). Nacarat Bar. Krema Café (coffee and pastries). Health club with indoor swimming pool, children’s wading pool, whirlpool and state-of-the-art gym. Gibson Salon Spa*. 24-hour room service*. Babysitting* (reservations required). Concierge. Laundry/dry cleaning service*. Valet parking CA$37 plus tax, per night, and self-parking CA$20 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: A supplement and minimum stay restriction may apply during Grand Prix.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (973)
  • Very good (426)
  • Average (217)
  • Poor (127)
  • Terrible (78)
Image of the Tripadvisor rating Terrible experience at fairmont

Nov 14, 2024 eiman b

I received an email before our stay advising that I was upgraded to the Gold Lounge and for me to check in on the 21st floor. I did that but when I arrived to the 21st floor I was made to feel like garbage by the guy working the desk. He told me and my colleague that we do not belong there and that we need to check in downstairs. We explained and… Read more
I received an email before our stay advising that I was upgraded to the Gold Lounge and for me to check in on the 21st floor. I did that but when I arrived to the 21st floor I was made to feel like garbage by the guy working the desk. He told me and my colleague that we do not belong there and that we need to check in downstairs. We explained and showed him our emails and he agreed to check us in but he explained we are NOT allowed in gold lounge. We tried to escalate the issue but it seemed that no one in the hotel was willing to help. We spoke with the manager and he tried to get us to pay for an upgraded room as he stated that the email for the upgrade was sent to us by accident and that we were not supposed to be upgraded. The staff at the hotel were extremely rude and made us feel like scum. My colleague and I travel for work regularly and we always stay at fairmont hotels but I don’t think we will ever stay at the Montreal fairmont again due to the poor service and rude staff. I have never felt so degraded in my life. Read less
Image of the Tripadvisor rating Perfect location, connected to the central station by elevator

Oct 21, 2024 Chase V Oklahoma City, Oklahoma

We had a lovely stay with no issues. No signs of a strike (10/18/24) so recent reviews need not scare you off. Views are great staff is helpful. Especially the girl at the pool. She was accommodating for me and my daughter, I tried to thank her but couldn’t find her to see her name tag to shout out on here. Amenities are fine, decor is fine, and… Read more
We had a lovely stay with no issues. No signs of a strike (10/18/24) so recent reviews need not scare you off. Views are great staff is helpful. Especially the girl at the pool. She was accommodating for me and my daughter, I tried to thank her but couldn’t find her to see her name tag to shout out on here. Amenities are fine, decor is fine, and room was adequate (small, but that’s common in bigger cities). Only minus a star for no benefits at all booking through Amex fine hotels. Huge difference than the Fairmont chateau Frontenac I’m staying in now that gave room upgrade, hotel credit, and late checkout. Even detailed the benefits to us in a letter. This was also probably effected from the recent strike. But that’s a large portion of where/why I book my hotels. The beds were not the comfiest would be the only complaint but that’s hit or miss at hotels as well. Would recommend staying here as the tiled indoor pool is gorgeous and the location is unbeatable if traveling with luggage with via rail to other parts of Canada. Will repeat when taking more trains from Montréal. Read less
Image of the Tripadvisor rating Strikes suck

Oct 12, 2024 Tom B

We checked in the second October 2024. The strike was still on. The room was very nice, but when after a long day of traveling, the hotel restaurants were closed! Across the bridge in the terminal we were able to find a pizza restaurant and got a bite. I returned to room and drank some alcohol from the room refrigerator. No problem, except when… Read more
We checked in the second October 2024. The strike was still on. The room was very nice, but when after a long day of traveling, the hotel restaurants were closed! Across the bridge in the terminal we were able to find a pizza restaurant and got a bite. I returned to room and drank some alcohol from the room refrigerator. No problem, except when received the bill! Come on, $25.00 + for 2 oz of booze. Give me a break! At least, there should have been a discounted room price and a definite lowering of room booze. Read less
Image of the Tripadvisor rating Best hotel of our hoilday.

Oct 10, 2024 glennk1966 Stroud, United Kingdom

This Hotel was exceptionally good,the room on the 12th floor was amazing and big plus he bathroom was lovely,the view was amazing in the evening as well as the day, the bed was comfortable,l have nothing bad to say about this hotel,lovely hotel to stay.
Image of the Tripadvisor rating Poor service

Sep 30, 2024 Felipe Z

Subject: Complaint Regarding Unpleasant Stay at Fairmont Queen Elizabeth, Montreal Dear Fairmont Customer Service, I am writing to express my deep dissatisfaction with the experience my fiancée and I had during our stay at the Fairmont Queen Elizabeth in Montreal from July 26th to July 28th. Unfortunately, the visit fell far short of the… Read more
Subject: Complaint Regarding Unpleasant Stay at Fairmont Queen Elizabeth, Montreal Dear Fairmont Customer Service, I am writing to express my deep dissatisfaction with the experience my fiancée and I had during our stay at the Fairmont Queen Elizabeth in Montreal from July 26th to July 28th. Unfortunately, the visit fell far short of the standards we expected from a Fairmont property. Upon arrival, we were greeted by individuals whose roles were unclear, as they were dressed in casual sportswear and tank tops, making it difficult to determine if they were hotel staff. Furthermore, we were denied access to hotel amenities, including the restaurants and pool, which significantly impacted our stay. Adding to the frustration, we were unable to rest due to constant noise from protests and large crowds outside the hotel, making it extremely difficult to enter or leave the premises. This chaos ultimately prevented us from securing a taxi to the airport, further complicating our departure. We chose this hotel expecting a high-quality experience that aligns with Fairmont's reputation. However, we were left not only disappointed but also inconvenienced and distressed. Despite all these issues, the hotel management has yet to reach out or take any action to address our concerns and provide a meaningful solution for the situation. We sincerely hope that Fairmont will consider this matter and find an appropriate way to repair the inconvenience and discomfort we faced during our stay, ensuring that our next experience at a Fairmont property meets the brand’s standards. Kind regards, Felipe Zanotto Peres Read less