Mere steps from the famed Niagara Falls, Sheraton on the Falls is a luxury, fun and great place to stay with something for everyone. You’ll be spoilt for choice with what to eat, with seven places to tickle your taste buds. There are four pools to choose from, with slides and splash zones galore that little ones will love. There’s even mini-golf and bikes to hire. But relaxing hasn’t been forgotten about. Enjoy a massage overlooking the rushing falls below, and retreat to the 14th floor indoor pool for some me-time. And when it comes to exploring, there’s so much on your doorstep, and you’re just a 5-minute stroll to the majestic falls.
Amenities
Honeymoon
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
In the heart of Niagara and connected by indoor walkway to all Falls Avenue hotels, attractions and restaurants, as well as the Casino Niagara. The world-famous Maid of the Mist is a short walk away. Transfer time from Toronto International Airport: 1 hour 15 minutes.
Hotel information
669 rooms and suites. All with air-conditioning, LCD TV, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, iron and ironing board, and mini fridge.
No window rooms are interior facing, with 2 queen-size beds, sleeping maximum 5 people.
Standard Rooms with 1 queen-size bed, sleeping maximum 2 people.
City View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
Niagara Parks View Rooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
American Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
Fallsview Rooms feature floor-to-ceiling windows and a Juliette balcony, offering a great vantage point for views of the Niagara falls, with either 1 king-size bed or 2 queens-size beds, sleeping maximum 5 people.
Massimo's Italian Fallsview Restaurant (modern Italian cuisine with views of the Niagara Falls, open for dinner). Fallsview Restaurant (buffet restaurant with Niagara Falls views, open for breakfast, lunch and dinner Fri-Sun, and for breakfast Mon-Thurs). Breakfast on 13 (open for buffet breakfast, as well as brunch at the weekends). Starbucks®. Freshii (serving fresh sandwiches and snacks throughout the day). Niagara Vines Lobby Winebar. Sweet Jesus Ice Cream.
Rooftop swimming pool. Poolside cabanas*. 14th floor indoor pool. Fitness centre. Connected via an indoor walkway to the Fallsview Indoor Waterpark*, featuring 16 slides, kids' play area, and a giant wave pool. Christienne Spa*. Casino Niagara* connected via indoor walkway.
Convenience Store. Laundry service*. Room service*. Self-parking CAD$39 and Valet parking CAD$59 (payable locally, fee subject to change).
This hotel has an optional resort fee of $15.95 plus tax per room, per day (payable locally, subject to change) You may choose to pay for it when you arrive. Please see hotel check-in for current inclusions.
* Denotes local charge.
Based on 9772 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4781)
Very good (2778)
Average (1126)
Poor (548)
Terrible (540)
Must stay in Niagara Falls
Nov 23, 2024ariaceliz0Newark, New Jersey
This hotel has some breath taking views. The staff is wonderful and I felt so appreciated during check in. I was thanked for my status as a Bonvoy member. The hotel’s buffet is hit or miss. I was given a dirty spoon to eat with and was handed my check while still waiting for the spoon replacement. I’d skip eating at this establishment. The…
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This hotel has some breath taking views. The staff is wonderful and I felt so appreciated during check in. I was thanked for my status as a Bonvoy member. The hotel’s buffet is hit or miss. I was given a dirty spoon to eat with and was handed my check while still waiting for the spoon replacement. I’d skip eating at this establishment. The rooms are huge and mine had a fire place and whirlpool tub in the bathroom. Just really amazing hotel with great staff.
Read less
Fantastic stay
Nov 20, 2024Tiffany W
Fantastic stay! The view, location and small “fireplace” in the room made us wish this hotel was our destination and not our pass through location. Staff were very helpful with checking in and getting us parked. And that shower ! My word that was the best shower I have ever had. We couldn’t have asked for a better night stay.
Poor customer service
Nov 18, 2024Carey A
Check in is supposed to be at 4- our room wasn’t ready until 7. Extremely disappointing especially when travelling with 2 small children.
We were supposed to be notified when the room was ready and never heard anything. They refused to offer us anything to fix their mistake - not even late checkout the next day. Terrible customer service.
Breathtaking
Nov 13, 2024smoggy02Middlesbrough, United Kingdom
Falls view room 19th floor. Breathtaking views in room 1972. Loved it so much would certainly recommend.
We had breakfast in there one day, gorgeous omelette from Clyde too.
This hotel is huge but also has a personal touch. Wish we had stayed longer than 2 nights. Very central location too.
Worst expert ever at the hotel!
Nov 13, 2024Michelle C
Worst experience there ever! These people charge you or any and everything once they see a card on file and when you try getting your refund it can never be possible! I asked to reach out to a manger or supervisor and to this date no support!!!!!
Must stay in Niagara Falls
