Hilton Toronto

Toronto, Canada

Virgin rating

The hotel

Hilton Toronto is seriously well-connected — it’s attached to the city’s popular PATH walkway, an underground labyrinth linking you to top downtown sights and forming the world’s largest subterranean shopping venue. If PATH’s 1,200-plus stores don’t satisfy your retail urges, you’re also an above-ground walk from hundreds of shops at Eaton Centre, along with that Toronto tourist must, CN Tower. They haven’t rested on their ‘location’ laurels here though: Hilton have made sure there’s plenty to return to after exploring, with a fitness room, indoor and outdoor pools, a sauna, and spacious modern guestrooms (some with complimentary Continental breakfast thrown in). If you’re just returning for dinner, you’ve got the steakhouse’s prime Midwestern beef and Tundra Restaurant’s Canadian styling and global dining to pick from — each chased with a cheeky post-dinner coffee from the hotel’s own branch of Starbucks®.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Toronto. Walking distance to the CN Tower and area attractions and connected to PATH system of underground tunnels around the city. Transfer time from Toronto International airport: 40 minutes.

Hotel information

600 rooms. All rooms with air-conditioning, TV with in-room movies*, telephone, WiFi access*, coffee maker, iron and board, in-room safe* and hairdryer. Standard Hilton Rooms are 416 sq ft and have 1 king-size bed, or 2 double beds or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are larger and have a separate living area, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are located on higher floors with great views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Corner Deluxe Rooms are as above, but larger and in a corner location, with 1 king-size bed, sleeping maximum 2 adults.

Executive Floor Rooms are newly renovated, and have access to the Executive Lounge with complimentary breakfast and refreshments, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 1 child.

Corner Executive Floor Rooms are as above, but larger and in a corner location, with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites with Kitchenette are large rooms on the Executive Floor, with access to the Executive Lounge with complimentary breakfast and refreshments, with 1 king-size bed, sleeping maximum 2 adults.

Summerhill Studio Suites are newly renovated, located on the top floor of the hotel and are 406 sq ft with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of the CN Tower and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Rosedale Studio Suites are are newly renovated, located on the top floor of the hotel and are 560 sq ft with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of University Avenue and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

High Park Studios Suites are 370 sq ft, located on the top floor of the hotel and with an exclusive design by Sarah Richardson Design Inc. With floor-to-ceiling windows with views of the CN Tower and city, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Leaside One Bedroom Suites are 750 sq ft and are located on the top floor of the hotel, with an exclusive design by Sarah Richardson Design Inc. With a separate living room, floor-to-ceiling windows with views of the CN Twower and city, marble bathroom, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Forest Hill Studio Suites are 740 sq ft and are located on the top floor of the hotel, with an exclusive design by Sarah Richardson Design Inc. With north facing floor-to-ceiling windows overlooking the city, living area, large bathroom with free-standing tub and marble shower, access to the Executive Lounge and 1 king-size bed, sleeping maximum 2 adults.

Level Two (rooftop terrace serving light bites and cocktails, open seasonally). Tundra Restaurant (open for lunch and dinner). Ruth's Chris Steakhouse (open daily for dinner and open for lunch on a Friday). Starbucks®. Room service*. Outdoor pool. Sunrise yoga*. Fitness centre. Laundry/valet service*. WiFi access*. Self-parking CA$70 plus tax, per night and valet parking CA$45 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1520)
  • Very good (1480)
  • Average (652)
  • Poor (252)
  • Terrible (156)
Image of the Tripadvisor rating Nice hotel

Jul 4, 2024 Dintymore Fredericton, Canada

Nice hotel, super location. Amenities are fine , service good as well. Let me check in early. Long wait for elevators, would not stay here again unless this is resolved. Appears some of the elevators are out of service. Actually had to use stairs from 10th floor.
Image of the Tripadvisor rating World class customer service!

Jun 21, 2024 Mobile51055420309

This place was awesome! You can tell that this hotel was well-run. From the time we got there, the employees greeted us with genuine smiles and were kind, unlike some hotels that I’ve been to. The restaurant, ambience, etc. was awesome. Other hotels should pay attention to what this hotel is doing, especially from a customer service perspective.… Read more
This place was awesome! You can tell that this hotel was well-run. From the time we got there, the employees greeted us with genuine smiles and were kind, unlike some hotels that I’ve been to. The restaurant, ambience, etc. was awesome. Other hotels should pay attention to what this hotel is doing, especially from a customer service perspective. The room was great, the breakfast was phenomenal (lots of options), and the location was within walking distance of many attractions. We were treated very well. If you are ever in Toronto, I would highly recommend this hotel! Read less
Image of the Tripadvisor rating Great Location

Jun 19, 2024 Kat4152 Atlanta, Georgia

This property is newly remodeled and has a beautiful lobby and bar. Staff were friendly and helpful. While we were there all the guest elevators were out and everyone had to use the service elevators for our entire stay. That was a pain and was not convenient as there were not as many service elevators and all guests had to wait a very long time.… Read more
This property is newly remodeled and has a beautiful lobby and bar. Staff were friendly and helpful. While we were there all the guest elevators were out and everyone had to use the service elevators for our entire stay. That was a pain and was not convenient as there were not as many service elevators and all guests had to wait a very long time. The room, however, was nicely appointed and comfortable. Views were great. Location is very good for all things downtown. Be careful when ordering wine at the bar. One of our party asked for a pinot Grigio and had no idea it was $33 a glass. She had two. Read less
Image of the Tripadvisor rating Nice hotel

Jun 15, 2024 Andrew S Chatham, Canada

Nice hotel. Rooms are clean. Elevators can sometime back up leaving you waiting 15 minutes. Staff were pleasant. Close to all downtown amenities within a 15 minute walk. Hotel food was solid. Area was a bit pricey - but it is Toronto - to be expected. Parking is too EXPENSIVE!!!
Image of the Tripadvisor rating As Dimond member: Don't go there

Jun 14, 2024 maxh542 Berlin, Germany

I booked the stay a few months in advance. We did not receive an information that the executive lounge would be closed before arriving although at check in they told us it has been closed for a week for maintenance. In addition to that, half of the elevators do not work so expect waiting 10 minutes every time you leave the room. As Hilton Diamond… Read more
I booked the stay a few months in advance. We did not receive an information that the executive lounge would be closed before arriving although at check in they told us it has been closed for a week for maintenance. In addition to that, half of the elevators do not work so expect waiting 10 minutes every time you leave the room. As Hilton Diamond Member, instead of the Lounge we got a 15 dollar coupon for a restaurant where the cheapest main costs more than 20 dollar and soft drinks are not complimentary. So you can afford about 2-3 soft drinks instead of usual happy hour with snacks and free soft-drinks throughout the rest of day. This is unacceptable in comparison to the usual offer. I tried to address my concerns and wanted to speak to the general manager just a few minutes ago at reception and they told me he wasn't available for a talk, not even tomorrow. At the reception in all of my years being a Hilton Diamond Member I have never been treated with such disrespect. To not be able to talk to someone responsible is just the icing on the cake. This hotel has been the worst example of service I witnessed in a long time. Read less