A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet. The SuperFoods menu features revitalizing dishes made from healthy ingredients rich in nutrients, antioxidants and delicious taste so you can feel energized and at your best all day. If you're looking for something a bit more chilled, retire to the Chartroom Bar and Lounge where you can grab a local brew and a range of dishes, throughout the day.
Amenities
Tennis
Kids Club
Wheelchair access
Bar
Fitness Centre/Gym
Laundry Service
Restaurant
Room Service
Swimming Pool
Close to City Centre
Where is it
In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.
Hotel information
977 rooms on 35 floors. All feature a Westin Heavenly Bed®, air-conditioning, LCD TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, bath robe, slippers, iron and ironing board, and mini fridge.
Standard Guest Rooms feature city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Lake View rooms feature a balcony overlooking the water, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Corner King Rooms featuring sweeping panoramic views of Lake Ontario, seating area with sofa, and 1 king-size bed, sleeping maximum 3 adults.
The Mizzen Restaurant (à la carte and buffet options, open for breakfast). Harbour coffee bar. Chartroom Bar and Lounge (lobby bar open daily for cocktails, local brews, and innovative dishes).
Indoor heated swimming pool and whirlpool. 24-hour WESTIN Workout Fitness Studio. Sauna and steam room. Rooftop tennis court (open seasonally). Indoor squash court. Westin Family Club (featuring mini bowling, board games, and games consoles - temporarily closed). RunWestin® programme.
Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Overnight self-parking C$40 plus tax per night (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge
Please note: the property's south tower has closed for renovations which are expected to last for the next year. Guests will not be accommodated in this tower and the lobby and public areas are not impacted.
Based on 5558 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2168)
Very good (2052)
Average (828)
Poor (307)
Terrible (203)
A stay at the refreshed Castle
Nov 22, 2024Thatbassisloud
The refreshed rooms look fantastic- it was time for this upgrade… if you are in the tower being renovated expected to hear construction ( you are advised at check-in). Speaking of check-in was quick and friendly with an offer to call when room was ready; which was actually followed through on. Thanks!
The Westin White Tea fragrance is probably…
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The refreshed rooms look fantastic- it was time for this upgrade… if you are in the tower being renovated expected to hear construction ( you are advised at check-in). Speaking of check-in was quick and friendly with an offer to call when room was ready; which was actually followed through on. Thanks!
The Westin White Tea fragrance is probably one of my favourites of the Marriott brand… had been awhile since getting to enjoy it. Thank you for the two bars of soap to bring home ;)
Buffet at Mezzin is staffed by extremely friendly staff with so many food options!
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Must do better
Nov 17, 2024Cynthia A
The Westin harbour has always been our go-to hotel in Toronto for location and amenities. We booked our corner jr suite a year ago for attending the Taylor Swift concert. Our daughter booked the same room, several floors down. She experienced the same problems.
First, there is a renovation going on. Our room had just been redone. The room next…
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The Westin harbour has always been our go-to hotel in Toronto for location and amenities. We booked our corner jr suite a year ago for attending the Taylor Swift concert. Our daughter booked the same room, several floors down. She experienced the same problems.
First, there is a renovation going on. Our room had just been redone. The room next door was in progress. Supposedly 7:30 - 5, our neighbor room was worked on before and after allocated time. The room was nicely redone, but seems not quite finished. No hot water was a major issue. Barely tepid. Talked to the front desk and they did send engineers up to our and the daughter’s room, same issue, promptly. Evidently the thermostat in both rooms were not set for actual occupancy. The problem was 75% solved, the next morning, cold water again, seemingly due to others using?
Unacceptable for a room that costs almost 1k/night.
Also ice was unavailable. Not on several floors above or below. Called the service desk and was rudely told to put my ice bucket outside the door, someone will fill it. An hour later, no ice. I found a very nice cleaner on the floor who was able to get me ice with a direct call.
It was such a disappointment to have such poor service/situations for a stay that was not budget.
Please do better.
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NIce stay
Nov 16, 2024lafayette1959Walnut Creek, California
Great Stay. The hotel has amazing views of Lake Ontario (be sure to get a room on that side). Staff at the hotel were accommodating. The hotel is being totally renovated. The East tower is closed. The North tower is still a bit dated with bathrooms etc but comfortable. Stone throws away from walking along the lake. About 15-minute walk to…
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Great Stay. The hotel has amazing views of Lake Ontario (be sure to get a room on that side). Staff at the hotel were accommodating. The hotel is being totally renovated. The East tower is closed. The North tower is still a bit dated with bathrooms etc but comfortable. Stone throws away from walking along the lake. About 15-minute walk to the biz district or St. Lawrence market. It was my first stay, and I'd come back especially with new rooms.
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Could have done better but not bad
Nov 12, 2024TripMember06072017Warrington, United Kingdom
Refurbished room was comfortable and had a fantastic view over Lake Ontario. Problems with TV apparently not working and also the iron, which my husband needed to get the creases out of his shirts. Otherwise, check in was efficient, staff all friendly and helpful. Great position near the harbour and close to an entrance onto the PATH
The horrible castle
Nov 10, 2024jamesmW3228WJVancouver, Canada
Run down rooms and way overpriced restaurant defines the horrible castle! . This place is too big. There’s no personal service and you’re treated terribly because they rely on huge conventions so the individual is lost. The food was terrible and the elevators were not working for hours at a time. Go anywhere else.
A stay at the refreshed Castle
