Crystal Lodge

Whistler, Canada

Virgin rating

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Wheelchair access
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2855)
  • Very good (1291)
  • Average (357)
  • Poor (92)
  • Terrible (61)
Image of the Tripadvisor rating It was fine.

Nov 14, 2024 Stephanie B

Dated rooms, an accessible balcony door that couldn’t lock and a hot tub that was emptied and refilled at the start of operating hours instead of during the 11 hour window of time that it was closed overnight. It was fine for shoulder season pricing but would be hard to justify at regular pricing.
Image of the Tripadvisor rating Great Location

Nov 12, 2024 Jenifer G

Great location. The hotel is nice, clean, and very pet friendly. We also used the hot tub and pool. I thought that I was going to get cold, but it was not at all; it was a very pleasant and enjoyable afternoon. Also, the elevator from my room to the outside was direct.
Image of the Tripadvisor rating Beware of the air conditioner

Nov 12, 2024 donaldm878

Everything was great but the air conditioning unit inside the unit was LOUD. The temperature was originally set at 24 when we came in but we turned it down as we end the evening to go to bed as we don't require high temp at night time. The unit trying to regulate the temperature turned on and off every 40 to 50mins... This impacted our sleep and… Read more
Everything was great but the air conditioning unit inside the unit was LOUD. The temperature was originally set at 24 when we came in but we turned it down as we end the evening to go to bed as we don't require high temp at night time. The unit trying to regulate the temperature turned on and off every 40 to 50mins... This impacted our sleep and didn't really get any honestly from the obnoxious noise it creates... Read less
Image of the Tripadvisor rating Amazing

Nov 8, 2024 Mint M

Amazing stay experience. I really like the modern style deco and interior of our room. And everywhere is so clean. The bed was super comfortable. AC and heater was working as they should be. All the stuff was very friendly and helpful. It was an off- season then the price was very reasonable for those high quality services. Very satisfied.
Image of the Tripadvisor rating 10/10 experience

Nov 6, 2024 Connector01044032379

My girlfriend and I stayed here for her birthday, the front desk crew surprised us with a hand written birthday card and gift and went above and beyond making sure we were taken care of. Room was clean and the bed was super comfortable. Hope to stay here again when the lifts are running as they seem to be the perfect spot for the winter experience… Read more
My girlfriend and I stayed here for her birthday, the front desk crew surprised us with a hand written birthday card and gift and went above and beyond making sure we were taken care of. Room was clean and the bed was super comfortable. Hope to stay here again when the lifts are running as they seem to be the perfect spot for the winter experience as well. Thanks again to the staff. Read less