Crystal Lodge

Whistler, Canada

Virgin rating

Summer at Crystal Lodge
Deluxe King Studio
Winter at Crystal Lodge
1-Bedroom Queen Suite
Deluxe Queen Studio
Loft Suite living area
Loft Suite bedroom
Summer at Crystal Lodge
Deluxe King Studio
Winter at Crystal Lodge
1-Bedroom Queen Suite
Deluxe Queen Studio
Loft Suite living area
Loft Suite bedroom

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Wheelchair access
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2772)
  • Very good (1267)
  • Average (346)
  • Poor (92)
  • Terrible (60)
Image of the Tripadvisor rating Good

Jul 14, 2024 sherminehm241 West Vancouver, Canada

Pool didn't have specific time for adults only. Children were all over the pool with toys and constant jumping to pool. Wasn't fair
Image of the Tripadvisor rating Lovely but beware…

Jul 13, 2024 matthatt2024 Jasper, Canada

Lovely hotel, rooms great. Really loud aircon - ear plugs were provided. Good facilities and great locations.
Image of the Tripadvisor rating Rude front desk person

Jul 13, 2024 Tourist25633 Vancouver,BC

Front desk person had an issue giving my son a key to our room when he didn't have one. Made him wait in the lobby, my husband came and gave them a key but then it didn't work. Back to the lobby twice, now I've come back to the lobby and he's cancelled all the keys now and made all new ones. Front desk guy looking super annoyed now comes up to the… Read more
Front desk person had an issue giving my son a key to our room when he didn't have one. Made him wait in the lobby, my husband came and gave them a key but then it didn't work. Back to the lobby twice, now I've come back to the lobby and he's cancelled all the keys now and made all new ones. Front desk guy looking super annoyed now comes up to the room to try the keys. 30 min of wasted time when he could have just given my son a key in the first place. Read less
Image of the Tripadvisor rating Honeymoon

Jul 13, 2024 harkdhada

Please see the attached notes above. By mistake I put everything in other box. Please see above as I already mentioned the great experience.
Image of the Tripadvisor rating Okay but let down by clientele

Jul 12, 2024 Matt_Yorkshire Yorkshire

Whilst on the surface this is a lovely hotel, well equipped and a great location. As with most properties of this type in Whistler, parking is an expensive extra and with no local alternative options you’re going to have to pay. Staff were friendly enough. Our stay was let down by having to witness an incontinent drunk man get into the pool. His… Read more
Whilst on the surface this is a lovely hotel, well equipped and a great location. As with most properties of this type in Whistler, parking is an expensive extra and with no local alternative options you’re going to have to pay. Staff were friendly enough. Our stay was let down by having to witness an incontinent drunk man get into the pool. His family group were not in a much better state. We gathered our children and left. The man was a complete disgrace. Read less