Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.
Amenities
Wheelchair access
Ski
Bar
Fitness Centre/Gym
Games Room
Hot tub
Internet Access
Laundry Service
Restaurant
Swimming Pool
Valet parking
Where is it
In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.
Hotel information
158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.
Based on 4656 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2855)
Very good (1291)
Average (357)
Poor (92)
Terrible (61)
It was fine.
Nov 14, 2024Stephanie B
Dated rooms, an accessible balcony door that couldn’t lock and a hot tub that was emptied and refilled at the start of operating hours instead of during the 11 hour window of time that it was closed overnight. It was fine for shoulder season pricing but would be hard to justify at regular pricing.
Great Location
Nov 12, 2024Jenifer G
Great location. The hotel is nice, clean, and very pet friendly. We also used the hot tub and pool. I thought that I was going to get cold, but it was not at all; it was a very pleasant and enjoyable afternoon. Also, the elevator from my room to the outside was direct.
Beware of the air conditioner
Nov 12, 2024donaldm878
Everything was great but the air conditioning unit inside the unit was LOUD. The temperature was originally set at 24 when we came in but we turned it down as we end the evening to go to bed as we don't require high temp at night time. The unit trying to regulate the temperature turned on and off every 40 to 50mins... This impacted our sleep and…
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Everything was great but the air conditioning unit inside the unit was LOUD. The temperature was originally set at 24 when we came in but we turned it down as we end the evening to go to bed as we don't require high temp at night time. The unit trying to regulate the temperature turned on and off every 40 to 50mins... This impacted our sleep and didn't really get any honestly from the obnoxious noise it creates...
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Amazing
Nov 8, 2024Mint M
Amazing stay experience.
I really like the modern style deco and interior of our room. And everywhere is so clean. The bed was super comfortable. AC and heater was working as they should be. All the stuff was very friendly and helpful. It was an off- season then the price was very reasonable for those high quality services. Very satisfied.
10/10 experience
Nov 6, 2024Connector01044032379
My girlfriend and I stayed here for her birthday, the front desk crew surprised us with a hand written birthday card and gift and went above and beyond making sure we were taken care of. Room was clean and the bed was super comfortable. Hope to stay here again when the lifts are running as they seem to be the perfect spot for the winter experience…
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My girlfriend and I stayed here for her birthday, the front desk crew surprised us with a hand written birthday card and gift and went above and beyond making sure we were taken care of. Room was clean and the bed was super comfortable. Hope to stay here again when the lifts are running as they seem to be the perfect spot for the winter experience as well. Thanks again to the staff.
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