Hilton Rose Hall Resort & Spa

Montego Bay, Jamaica

Virgin rating

Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop
A video preview image
Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop

The hotel

Lying on a beautiful, long stretch of private beach, the Hilton Rose Hall Resort & Spa sits within 400 lush acres and is home to an 18th-century sugar plantation. A popular feature here is the iconic swimming pool but guests (kids' especially) also love the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa, or why not try out the Championship golf course. A variety of restaurant options with fine dining and sophisticated wine lists are on-site, with the newly renovated Rum Factory a particular hit, as is the Three Palms, overlooking the beautifully landscaped golf course.

Amenities

  • Golf
  • Sailing
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Free Parking
  • Games Room

Where is it

Beachfront on the edge of Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

495 rmodern rooms and suites on 7 floors in 2 buildings with 4 lifts. All with private balcony or terrace, air-conditioning, cable TV, small fridge (stocked on request), safe, cot* (on request), iron and board and hairdryer. Resort View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals and snacks. Locally branded and premium drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors with either a balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Rooms offer great sea views from your balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Walk Out Rooms have a private patio with direct access to the resorts garden and sea views. Rooms with either 1 king bed, or 2 queen beds, sleeping maximum 3 adults or 2 adults and 2 children.

6 restaurants including; Three Palms (Italian fine dining, dinner only, reservations are required). Fresh (marketplace-style restaurant, buffet breakfast, lunch and dinner). Mangoes (serving Jamaican influenced salads, burgers, sandwiches and tropical drinks). Rum Factory (open for dinner Wed-Sat). Seaside Restaurant & Bar (serving casual Jamaican fare in a beachside setting, lunch and dinner). "FI WI" Food Jerk Hut (open for lunch and dinner, serving fresh jerk dishes). Moonstone (Italian food for lunch/Annie's Smokehouse BBQ, Jamaica style BBQ for dinner). Swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails and big screen TV. Coffee shop and natural juice bar. Room service*.

Nightly live entertainment with a diversity of shows and theme nights.

Swimming pool. 3 whirlpools. Sugar Mill Falls Waterpark with 2 water slides (minimum height 4 ft), lazy river and swim-up bar. 750 additional feet of pristine, white, sandy beachfront creating Cinnamon Beach, the longest white sand beach in Jamaica. Table tennis. Tennis (equipment rental available*). Full-service spa*. Fitness centre. Non-motorised water sports (motorised*). Volleyball. Aerobics. On-site par-72 Championship golf course*.

Complimentary standard bandwidth WiFi Internet access everywhere in the hotel. Internet café*. Gift shop. Shopping arcade next door. Babysitting services*. Tours and activities desk*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-20 Dec.

5 nights between 24 Dec-1 Jan.

* Denotes local charge.

Please note: child age is up to and including 14 years.

Please note: there is a $25 local charge for a cot, payable to the hotel on arrival (subject to change).

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3841)
  • Very good (1936)
  • Average (815)
  • Poor (302)
  • Terrible (264)
Image of the Tripadvisor rating Mom and Daughter get away from St Elizabeth after Hurricane Beryl

Jul 14, 2024 Kayree-Ann D

We have all experienced challenges following Hurricane Beryl, and as a single mother, I could not bear to see my daughter suffer without electricity for days. I chose Hilton for their operational water park. After numerous attempts, I finally spoke with agent Richard, who convinced me to book a stay. Upon arrival, the check-in process was a bit… Read more
We have all experienced challenges following Hurricane Beryl, and as a single mother, I could not bear to see my daughter suffer without electricity for days. I chose Hilton for their operational water park. After numerous attempts, I finally spoke with agent Richard, who convinced me to book a stay. Upon arrival, the check-in process was a bit slow due to only three agents being available. The welcome drink was delayed, and only alcoholic beverages were offered, which was disappointing. However, Sharlet at the front desk made the check-in process pleasant with engaging conversations. The highlight of the trip was receiving an email from Chadane offering special packages, and the all-you-can-eat Lobster Thursday night made my daughter's week unforgettable. Aston by Mangoes ensured that we were well taken care of at the water park. Meeting my former colleague Shelly, the entertainment manager, was a pleasant surprise as she made sure my daughter had a great time participating in various activities. Encountering another old colleague with her children added to the joy of the trip as my daughter had companions at the water park. It seemed as though Hilton anticipated our arrival and ensured our needs were met. The only downside was when I asked a water sport/lifeguard for assistance with an umbrella by the pool, and he rudely suggested that I move it myself. Despite this incident, I chose to focus on the positive aspects of the trip, such as my daughter's enjoyment and the friendships she made. Therefore, I have rated the hotel 4 stars. Thank you for making locals feel welcome at a hotel in our own country. Read less
Image of the Tripadvisor rating I got just the break I needed here

Jul 10, 2024 Sha W

I just want to review my recent visit to the All Inclusive Hilton Rose Hall, Montego Bay. Pros: Wide variety (meats, poultry, grains, soups, vegetables, fruits, desserts, breads, porridge, drinks, etc.) of tasty Caribbean and other cuisine (baked, fried, sautéed, stewed, boiled, raw) for breakfast, lunch and dinner at the Buffet; enough seating… Read more
I just want to review my recent visit to the All Inclusive Hilton Rose Hall, Montego Bay. Pros: Wide variety (meats, poultry, grains, soups, vegetables, fruits, desserts, breads, porridge, drinks, etc.) of tasty Caribbean and other cuisine (baked, fried, sautéed, stewed, boiled, raw) for breakfast, lunch and dinner at the Buffet; enough seating area; and well attentive dining service (those hard working waiters who catered to our every need, cleaning the tables, refilling drinks even my 24 oz water canister with hot water, and even getting me plain yogurt at nights). — Then there are the other eating facilities besides the Buffet service. I really liked the food and the staff of the Seaside Grill for lunch. — Our Ocean View rooms on the 7th floor were well kept and serviced by Jacqueline and her accommodative staff, with the required amenities. And I just loved the morning views from the terrace. — Outside amenities I will not forget: friendly accommodating staff; enough beach towels and chairs; the Sugar Mills outdoor hot waterfall spa tub; exercising in the swimming pool; floating in the tubes around the course of the Lazy River, … and best of all swimming, diving, floating and bobbing up and down in the warm, delicious Caribbean Sea. Cons: There were so few that I prefer not to be nit-picky and not mention because the pros far outweigh any negativity. — I would love to return to this specific Hilton … (just wish it wasn’t so pricey). Read less
Image of the Tripadvisor rating I had a wonderful time at the Hilton Rose Hall resort and will definitely come back to visit in the future.

Jul 5, 2024 Departure18447479029

The room was spacious and clean and the bed was comfortable. The food was fresh and delicious. The staff all over the resort were friendly. I met one gentleman who worked at the facility since the early 1990’s to me that’s an indication that Hilton not only takes care of the guests but also their employees.
Image of the Tripadvisor rating Great experience

Jul 4, 2024 Terion G Houston, Texas

Exceptional Service! Taniesha exceeded our expectations in every way. She made our wedding vow renewal a truly unforgettable experience. Her attention to detail, prompt responses, and dedication to ensuring our special day was flawless were impressive. We're thrilled to have had her by our side throughout the process. 5 stars aren't enough - she… Read more
Exceptional Service! Taniesha exceeded our expectations in every way. She made our wedding vow renewal a truly unforgettable experience. Her attention to detail, prompt responses, and dedication to ensuring our special day was flawless were impressive. We're thrilled to have had her by our side throughout the process. 5 stars aren't enough - she deserves a perfect 10! We had a fantastic stay! The servers were excellent, with a few exceptions where some staff had attitudes. However, the front desk team was knowledgeable, efficient, and very welcoming. The amenities were top-notch, and we thoroughly enjoyed the lazy river and the bar, where we spent a lot of time relaxing. The bar staff were friendly and attentive. While the food was decent, it could use some improvement overall. Despite this, we had a great time and would definitely return. Read less
Image of the Tripadvisor rating Another great stay

Jul 3, 2024 Nicole H Philadelphia, Pennsylvania

Just spent 8 days at our second home. Special shoutout to Jerome who was the first to greet us, Vinesha, Adrian and Herman by the Cabanas. Their service and friendliness goes above and beyond, they are the reason we return each year! Patrick, Farrell and O'Neil on the grounds crew, we can't say enough nice things about them, they came by to chat… Read more
Just spent 8 days at our second home. Special shoutout to Jerome who was the first to greet us, Vinesha, Adrian and Herman by the Cabanas. Their service and friendliness goes above and beyond, they are the reason we return each year! Patrick, Farrell and O'Neil on the grounds crew, we can't say enough nice things about them, they came by to chat with us each morning and we felt like family with them each day. Malik was our server two times at the Seaside restaurant, he was so friendly and so good at his job! Annette from the spa always greeted us with a huge hug and hello every morning. Allison at Mangoes bar took very good care of us each afternoon during the rain storms, Donaldo at the pool bar was also great! Those are a few names I remembered, however every staff member we encountered were so kind. Our room was very clean, we had an amazing view from the oceanfront room we upgraded to, although having a connecting room it was definitely noisy and we could hear the family next to us so clear it seemed like they were in our room with us. Management, if you are reading this, please please please upgrade the carpeting in the hallways! They are gross and old and dirty, that is our only negative during our whole stay! Would recommend to families, friends, couples, singles, the resort is the best and we always enjoy our time! Read less