Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4320)
  • Very good (1242)
  • Average (420)
  • Poor (195)
  • Terrible (154)
Image of the Tripadvisor rating Loved it

Jul 14, 2024 Amberly J

I and my friends loved every minute at Hyatt ziva I would most definitely go back and not to mention the pleasant welcome I got 😊 from the the Playa hotess Felicia and rodica welcomed me and my friends with such bright smiles and very refreshing cold towels I would never forget that and the way they interact with us with such caring questions… Read more
I and my friends loved every minute at Hyatt ziva I would most definitely go back and not to mention the pleasant welcome I got 😊 from the the Playa hotess Felicia and rodica welcomed me and my friends with such bright smiles and very refreshing cold towels I would never forget that and the way they interact with us with such caring questions offered us refreshments they took so much care of us in the lobby I'll never forget the experience nice meeting you rodica and Felicia hope to see you again soon Read less
Image of the Tripadvisor rating Amazing experience. Will do it all over again

Jul 14, 2024 Pweedy M

Rodica the hotess welcome is with cold beers and cold towels and the playa team was full of jokes all day in the lobby. The hotess at the restaurants and the bell men was loving. The food was great also😊 definitely will be going back next year summer!
Image of the Tripadvisor rating It was a great experience

Jul 13, 2024 Nickolette S

The service for me was tier I will be definitely coming back the food the atmosphere the staff everything was just perfect let me give a personal shout out to the host rodica she was exceptional always smiling thank you for your service me and my hubby will definitely be back with the entire family next time thank you !!
Image of the Tripadvisor rating Ziva hotel by hyatt jamacia

Jul 13, 2024 Cocoa W

Felicia front welcome hostess is absolutely ama. Very sweet and kind person. Great spirit and she was extremely accommodating during my check in. She even went to get something to drink for me while I waited. Very good hospitality. Donjay Elvis( calpzobar), timoy(jerk hut), kadeem(ziva calypzo bar? all very excellent. Their customer service is… Read more
Felicia front welcome hostess is absolutely ama. Very sweet and kind person. Great spirit and she was extremely accommodating during my check in. She even went to get something to drink for me while I waited. Very good hospitality. Donjay Elvis( calpzobar), timoy(jerk hut), kadeem(ziva calypzo bar? all very excellent. Their customer service is very very goof and drinks are made pretty much perfect every time. No wait time they get to u quickly as well. DeAndre from calypzo is a very hard working employee. Very attentive and very kind.hotel needs to do better with the AC. It's jamacia...summertime is hott and no AC. Goodness mon....also, 24/7 room serve is a joke. Half the time they never answer the phone and for what u speed here there shud be no hiccups bc they put that $300 hold on ur card still dnt they. Smh. Book early for the restaurants. Like even b4 u arrive. They book to capacity fast. But I absolutely love Jamaica. Come catch the vibe Read less
Image of the Tripadvisor rating A trip to remember.

Jul 13, 2024 Sania C

"We had an incredible experience at Hyatt Resorts! Upon arrival, Hostess Rodica from the playa team greeted us with a warm smile, cold towels, and refreshing cold rum punch - the perfect welcome after a long journey! The hotel staff were exceptionally caring and attentive throughout our stay, making us feel like royalty. From the concierge team… Read more
"We had an incredible experience at Hyatt Resorts! Upon arrival, Hostess Rodica from the playa team greeted us with a warm smile, cold towels, and refreshing cold rum punch - the perfect welcome after a long journey! The hotel staff were exceptionally caring and attentive throughout our stay, making us feel like royalty. From the concierge team to the lifeguards, everyone went above and beyond to ensure our stay was nothing short of amazing. Special thanks to our butlers who went beyond and above,Rodica, Donnette and the entire team for making our vacation truly unforgettable!" Read less