Jewel Grande Montego Bay

Montego Bay, Jamaica

Virgin rating

Oceanfront Junior Suite King
Oceanfront Junior Suite Bathroom
Oceanfront Junior Suite Double
Oceanfront Suites
Pierside
One Bedroom Suite
One Bedroom Suite
Moonstone
Sentry Tower lobby bar
Pelican Grill
Rum Runner pool bar
1 Bedroom Grande Luxe Suite
One Bedroom Grande Luxe Oceanfront Suite
Orchids
Teen Club
One bedroom Oceanfront Suite
Le Bouchon wine cellar
3 bedroom Penthouse Suite
3 Bedroom Penthouse Suite
Waves
Le bouchon
Crickets
Sugar Cane
Splash Pad
Lobby bar
Kids club
Spa
Spa
A video preview image
Oceanfront Junior Suite King
Oceanfront Junior Suite Bathroom
Oceanfront Junior Suite Double
Oceanfront Suites
Pierside
One Bedroom Suite
One Bedroom Suite
Moonstone
Sentry Tower lobby bar
Pelican Grill
Rum Runner pool bar
1 Bedroom Grande Luxe Suite
One Bedroom Grande Luxe Oceanfront Suite
Orchids
Teen Club
One bedroom Oceanfront Suite
Le Bouchon wine cellar
3 bedroom Penthouse Suite
3 Bedroom Penthouse Suite
Waves
Le bouchon
Crickets
Sugar Cane
Splash Pad
Lobby bar
Kids club
Spa
Spa

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1869)
  • Very good (356)
  • Average (131)
  • Poor (32)
  • Terrible (59)
Image of the Tripadvisor rating Good stay

Nov 11, 2024 v2314 Toronto, Canada

Stayed in a 2 bedroom ocean front room with butlers, the rooms were very spacious. Our butlers Garon, Mr. G and Keen were very helpful. The steakhouse was our favourite place for dinner, everything else was mediocre. The food at the buffet was very repetitive. The resort was clean however there are on going renovations.
Image of the Tripadvisor rating Amazing Birthday Vacay

Nov 9, 2024 Heather O

The resort is in a beautiful location along the white sand beaches and aqua blue water! The resort staff were so courteous, friendly and kind. The food was amazing and they made sure to make my birthday a special day while I was there it was wonderful! Shout out to the cook that grilled that delicious Jerk chicken on the beach every day! . My… Read more
The resort is in a beautiful location along the white sand beaches and aqua blue water! The resort staff were so courteous, friendly and kind. The food was amazing and they made sure to make my birthday a special day while I was there it was wonderful! Shout out to the cook that grilled that delicious Jerk chicken on the beach every day! . My only complaint was with our first room And I think it was, the whole building was out of hot water for three days and they had no other rooms available. They did try to accommodate by sending us to the spa for showers, which is a little bit of inconvenience. Our sliding glass door wad also broken. The seal broke off along with the door coming apart, causing water all over the floor from the Rain we were having off and on. Once we changed rooms, we still had our beautiful ocean view. The bed was a bit too hard for me. other than that, I had a fabulous time we did get rained out one day because there was the hurricane coming so my friend and I went to the spa and I have to say we both said it had to of been the best massage we ever had. The spa was wonderful along with the staff ! I luckily was able to take the Hobie cat out a couple days where the water wasn’t too rough and I had so much fun and the staff was great and also told me a little bit of the history of the island As well. Thank you to all the Jewel Grande staff that made my Jamaican Birthday Trip such a great experience! Read less
Image of the Tripadvisor rating Have to book...

Nov 8, 2024 dave911nj Pipersville, Pennsylvania

Absolutely an awesome resort. The staff is absolutely freaking amazing...every single one of them. So friendly, courteous, and helpful. Food is awesome at all the restaurants, and the buffet is great. The beach and amenities are top notch. We loved this place.
Image of the Tripadvisor rating Wonderful stay with family in 2 bedroom suite, with just a few issues

Nov 6, 2024 92warrenb London, United Kingdom

Wonderful stay with family in 2 bedroom suite. Positives: - generous room size - large pools - nice beach (with bonus kayaks available) - good selection restaurants (food was surprisingly decent for all inclusive), decent buffet - universally very friendly and professional staff Special thanks to: - Tackeisha who went above and beyond for us… Read more
Wonderful stay with family in 2 bedroom suite. Positives: - generous room size - large pools - nice beach (with bonus kayaks available) - good selection restaurants (food was surprisingly decent for all inclusive), decent buffet - universally very friendly and professional staff Special thanks to: - Tackeisha who went above and beyond for us and helped our picky eating kids at meal time - kids club staff Iesha, Tracy Ann, Danica, Oryan, all excellent Some areas for improvement: - at the quieter of the 2 pools (not the one with the swim up bar), there were rarely servers coming by to offer snacks/drinks. Unsure if this was because it was off season, but it was disappointing - there was no cash machine on site. The nearest one was sister resort, 5-10 minutes walk. Not a big issue but annoying. I would have thought it's not difficult to get a cash machine at Jewel Grande too. - the selection of fruits at the breakfast buffet was disappointing. Some days they had nice surprises like sweetsop, but most days it was just melon and mango of poor quality. I've been to other hotels in Caribbean where they have much more variety of tropical fruit, and more consistently good quality. Things like papaya, passion fruit etc. - I'm hoping it's fixed for good but we had several days with intermittent running water in our building and they kept having to fix the pump. - There were also some dangerous loose tiles on the edge of a few of the balconies that could fall off and hurt someone below which we reported and I hope they fix. Overall, we were very happy and would definitely consider returning, though I really hope they get the water pump fixed permanently as that was the main problem we experienced and the main reason I gave 4 stars instead of 5 (I think it may just have been localized to one part of one building, but still very annoying). Read less
Image of the Tripadvisor rating Lovely, Great food, pleasant staff, but……

Oct 30, 2024 Angela C

Lovely facility and pleasant staff. Food excellent. Issue: Arrived at 11am and didn’t get a room till 4am. Yes I was able to eat from the outdoor restaurant However, some family members left for other hotels. No bath towels for the entire stay. They say short staff issues.