Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.
Amenities
Golf
Hobie Cats
Kayaking
Scuba Diving
Snorkelling
Yoga
Honeymoon
Bar
Fitness Centre/Gym
Hot tub
Internet Access
No Smoking
Where is it
Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.
Hotel information
49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, luxurious bath amenities, bath robe and slippers, cloth steamer and hairdryer, and complimentary butler service. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.
All-Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections. Unlimited top-shelf spirits and specialty beverages in the four luxurious bars. Twice daily refreshed mini-bar. Luxurious bath amenities 24-hour private in-suite dining. Complimentary unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Complimentary WiFi mobile app that allows you to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of rum/tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary laundry/dry-cleaning services. All activities and entertainment above unless otherwise stated. Complimentary access to Club Mobay VIP Airport Lounge (for reservations booked in Junior Suite Ocean View or above, for a minimum of 7 nights). Complimentary 45-minute motorised snorkelling tour. Complimentary sunset cruise experience (valid when booking a Master Suite for any number of nights or a Swim Out Suite for a minimum of 5 nights. Additional costs applies for other room categories). Complimentary butler service.
Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).
Room upgrades:
Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults. Please note: soaking tub may be located on the balcony or inside select suites.
Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings with views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.
Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. Please note: soaking tub may be located on the balcony or inside select suites.
Junior Suite Swim-Out Tropical View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.
Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.
Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.
Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.
4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, tea and pastries). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring Secrets and Breathless resorts (terms and conditions apply).
Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, and catamaran trips. Motorised water sports* are available and include: complimentary 45-minute motorised snorkelling tour* (one per person per stay), deep sea fishing*, scuba-diving* and coastal sightseeing*. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.
Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services. Complimentary butler service for all guests. 24-hour reception.
Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below
Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.
Based on 1385 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (780)
Very good (243)
Average (168)
Poor (101)
Terrible (93)
Disappointing experience and poor customer service.
Nov 3, 2024606jwjAtlanta, Georgia
Nice property, terrible service and very limited food options. Several items in dinner and breakfast menu unavailable. Unfriendly staff, with exception of Barbara (lobby bar). She was only employee who understands what good customer service is about.
Disappointing experience and not worth price charged.
Plenty of other options available in…
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Nice property, terrible service and very limited food options. Several items in dinner and breakfast menu unavailable. Unfriendly staff, with exception of Barbara (lobby bar). She was only employee who understands what good customer service is about.
Disappointing experience and not worth price charged.
Plenty of other options available in Mo Bay.
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Not as expected for a 4.5 star resort
Oct 27, 2024Elizabeth K
Our experience at Zoetry Montego Bay was not what we had hoped for or expected after staying at Zoetry VR Isla Mujeres a dozen times. Quality was not there. Although the rooms were very nice, the bed was a different story. They were hard, and the pillows were horrible and lumpy. I asked for another pillow option, but they didn’t have anything…
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Our experience at Zoetry Montego Bay was not what we had hoped for or expected after staying at Zoetry VR Isla Mujeres a dozen times. Quality was not there. Although the rooms were very nice, the bed was a different story. They were hard, and the pillows were horrible and lumpy. I asked for another pillow option, but they didn’t have anything else. Our first room had a noisy air conditioner, and when we woke up it had been leaking all night and had water all over the floor. When we asked for maintenance to look at it, they “solved” the problem by turning off the air conditioning. Once we turned it back on, it started the issue all over again. The food was poor at best. They were out of so many things. I ordered eggs and toast for breakfast, they delivered my eggs and told me they were out of toast. One employee would tell us it was because of a busy weekend prior to our arrival, another employee would blame it on the last hurricane. They did not have top shelf liquor as advertised on their website, and many times, they were out altogether. They had a hobie cat type sailboat, and when we inquired about it, they wanted to charge us $70!
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Poor food quality and very loud
Oct 22, 2024Seaside48656675044
This is NOT a 4.5 star resort. When you go to an all inclusive resort you expect the food to be good. It was not. I have never had worse food at a resort. Food items would never come as we ordered. The quality and quantity of the food was very bad. The pool had moss growing in it. The beach area is very small and not very swimmable. Service was…
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This is NOT a 4.5 star resort. When you go to an all inclusive resort you expect the food to be good. It was not. I have never had worse food at a resort. Food items would never come as we ordered. The quality and quantity of the food was very bad. The pool had moss growing in it. The beach area is very small and not very swimmable. Service was just ok. We chose this resort because it was small and we wanted something quiet and thought that it would work. It is too close to the airport so there are planes flying over every five minutes. It is right off the main road so there is very loud road noise. I would not recommend this resort at all.
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Zoetry in October
Oct 17, 2024John DVaudreuil-Dorion, Canada
The resort is immaculately clean throughout. The room was huge and well maintained by the cleaning staff. Thank you.
The food in the restaurants, for all meals was exceptionally good. Service in the main was good but don"t forget it is "Jamaica style", where getting a second glss of…
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The resort is immaculately clean throughout. The room was huge and well maintained by the cleaning staff. Thank you.
The food in the restaurants, for all meals was exceptionally good. Service in the main was good but don"t forget it is "Jamaica style", where getting a second glss of wine took 30 minutes. Easily solved by talking to the boss.
The waiters who served us were very good with a special thanks to Orane and Mark Anthony for looking after us so well, but the star of the show was Singing Barbi. the lovely Barbara, the lobby bartender, who looked after us so well, again thank you so much. On many nights after a late 9-30 meal we were the only ones in the bar. Barbara told us that most couples go to their rooms to watch Netflix and ???
We also would like to thank Stephvoy on the front desk, for his patience and helping us out with our phone and trying to contsct the Sunwing agent who we never saw at the resort.
The beach although small was good but the ocean was very shallow and full of seaweed which made swimming difficult. Again on some days we were the only ones on the beach. The pool was very clean and well maintained
Nowadays noise is considered to be pollution. This resort is very noisy, which is expected due to the aircraft landing and taking off from the nearby airport, but for us the biggest offender was the dual carriage high way , which is literally a stones throw from the resort. Large, old diesel trucks which probably have never been serviced properly, when accelerating and decelerating sound like machine guns being fired, while emitting plumes of dangerous exhaust smoke. This was happeng day and night. Not good. For this reason,highway noise, I don"t consider the resort to be 5 star
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Good but not great
Oct 11, 2024bethpyles2024
I expected this place to match the similar location in Punta Cana. I was a little put off that certain items we asked for were not available. However my room was absolutely lovely. The shower was wonderful and hot and the bed was firm and plush dinner experiences were nice. I do wish that they had Offered pool size service.
Disappointing experience and poor customer service.
