Couples Swept Away

Negril, Jamaica

Virgin rating

Garden Verandah Room
Garden Verandah Room
Atrium Room
Beachfront Verandah Suite
Palms Restaurant
The Palms Restaurant
Seagrapes Café
Spa
Feathers restaurant
Patois Patio
A video preview image
Garden Verandah Room
Garden Verandah Room
Atrium Room
Beachfront Verandah Suite
Palms Restaurant
The Palms Restaurant
Seagrapes Café
Spa
Feathers restaurant
Patois Patio

The hotel

Drenched in romance, the adult-only Couples Swept Away is the perfect tropical hideaway, combining peace and serenity, with an impressive range of entertainment and amenities. A full 7-miles of powder-soft pure white sandy beach, Couples Swept Away is tranquillity personified. You’ll be privy to a premium All Inclusive experience with the activities, excursions and sports, all included. Dinner for two? You’ll be spoilt for choice with a selection of six different restaurants. Don’t forget to make use of the 10-acre sports complex, complete with tennis courts, aerobics centre, fitness and yoga classes… then cool off and wind down with a visit to the Jacuzzi, steam room or sauna.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room

Where is it

Overlooking the world-famous 7-mile beach in Negril. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

312 Caribbean-style rooms and suites that have recently been renovated. Located in 2 and 3-storey buildings spread throughout 17-acres of lush, tropical landscaping. All with a private balcony or terrace, air-conditioning, ceiling fan, iPod docking station, telephone, satellite TV (excluding Atrium Rooms and Beachfront Suites), personalised complimentary mini-bar, tea/coffee-making facilities, nightly turn down service, bathrobes, safe, iron and board and hairdryer. Garden Verandah Rooms are located on the edge of the resort with lush garden views. All rooms and suites have 1 king-size bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks, unlimited local and premium brand drinks. All activities and entertainment detailed above unless otherwise stated.

Great House Verandah Rooms are spacious accommodations located in the Great House, close to the restaurants and bars.

Atrium Rooms are centrally located. Each block consists of 4 Atrium Rooms with central Atrium in the building, they resonate peace and serenity with no TV, glass screens, and private furnished balconies featuring a hammock.

Ocean Verandah Rooms have partial views of the Caribbean Sea.

Beachfront Suites are located along the beach path with views of the Caribbean Sea and do not have a TV.

Beachfront Verandah Suites are located closer to the beach and offer stunning views of the Caribbean Sea.

Great House Ocean Suites are located in the Great House, near to Feathers and Patois Patio restaurants and the piano bar. These large suites offer breathtaking views of the Caribbean Sea and benefit from a furnished balcony and luxurious bathroom.

Premier Beachfront Suites are decorated in classic Caribbean style with comfortable seating areas, floor-to-ceiling cedars shutters and French doors leading out to expansive outdoor living spaces, feet away from the beach.

6 restaurants: The Palms Restaurant (open for breakfast, lunch and dinner) offering fresh fruits and pastries in the morning, and locally caught seafood for afternoon and evening meals. Feathers (award-winning International cuisine combined with a Caribbean flair - reservations required), Lemon Grass (à la carte Thai - reservations required), Seagrapes Café (juices, smoothies and sandwiches), Patois Patio (Caribbean and Latin flavours for breakfast, lunch and dinner) and Cabana Grill (all-day dining, late snacks and grilled favourites). Java Cafe (pastries and caffeinated beverages). In-suite breakfast available. 8 bars, including a swim-up bar and Piano Bar. Personal dinner invitation extended to any repeat guests for the Repeat Guest Dinner.

Nightly entertainment, including themed nights and live music. Weekly Shipwreck Beach Party. Weekly Manager's cocktail party. Piano bar. Honeymooners celebrations every Wed at the Aura Lounge. Weekly beach bonfire. Nightclub. Dance classes.

10-acre sports and fitness complex, 3 swimming pools including 7-lane training pool in the sports complex. 5 jacuzzi's. Pool and beach volleyball. 10 floodlit tennis courts, 2 squash courts and 2 racquetball courts (instruction included), basketball court, jogging track, yoga and aerobic studio. Fitness classes. Table tennis. Steam room and Sauna. Unlimited water sports including Hobie Cat sailing, kayaking, windsurfing, paddle boarding water-skiing, wakeboarding, snorkelling trips and glass-bottom boat tours. Scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*. Unlimited golf including green fees and transport to nearby 18-hole course (club hire*, mandatory caddy*). Gym. The Oasis Spa* and beauty salon*. Morning nature walks.

Complimentary excursions including a sunset Catamaran Cruise, a trip to a popular sunset bar and a shopping tour. Beach Bar flag service. Complimentary WiFi access in all rooms and resort areas. Photo desk*. Money exchange, ATM. Tours desk*. Laundry service*. On-site boutique and gift shop*.

3 nights from 3rd January-25th December and 7 nights 26th December-2 January.

* Denotes local charge.

Please note: this is an over 18 years, couples-only resort.

Please note: there are no lifts at this resort.

Dress code: applies in à la carte restaurants.

Dress code for Feathers restaurant: Dress: Elegant casual. Shirts, slacks (dress jeans) and closed-toe shoes or closed-toe sandals for the gentlemen and summer dresses for the ladies. No flip flops, T-shirts, shorts, sneakers, or hats are allowed. Jacket is optional.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4988)
  • Very good (1741)
  • Average (577)
  • Poor (269)
  • Terrible (133)
Image of the Tripadvisor rating Black and overlooked!

Jul 14, 2024 T2stringer Forney, Texas

My husband and I researched and fell in love with the idea of spending our Anniversary at CSA. So last year we booked. First, I am not the kind looking for hidden discrimination. I love Jamaica and have travelled several times even as a single woman. The check in is where it started. We were overlooked until I had to speak up. The overlooking… Read more
My husband and I researched and fell in love with the idea of spending our Anniversary at CSA. So last year we booked. First, I am not the kind looking for hidden discrimination. I love Jamaica and have travelled several times even as a single woman. The check in is where it started. We were overlooked until I had to speak up. The overlooking never ended. I felt overlooked and found myself having to say, "excuse me, I was next all the time." Which kept me on edge (opposite of vacation). This was at the beach bar and at the restaurant Patios. One morning I was walking past a worker who was performing maintenance outside on one of the buildings. I was smiling, he asked my why was I smiling in a way that just was not kind. I am not thin skinned or sensitive and being well travelled I have never felt like I wanted to end my trip like I did while visiting this place. The vegan restaurant and staff were great! Even had my husband eating there! The Palm Buffet was great as well. The Aquatics staff were friendly, knowledgeable and professional. Also, loved the massage class! I don't think I will revisit CSA. You don't get a second chance to make a first impression. Read less
Image of the Tripadvisor rating Not good

Jul 14, 2024 331douglash Newbury, United Kingdom

We saved all year and researched reviews and hotels We chose couples as it was a 5 star and looked beautiful Having stayed at a 5 Star resort the previous year in dom republic Couples was not even in the same league as this hotel,definitely not a 5 star more like a 3 star hotel Grounds need a lot of work doing to them as do the rooms Our room… Read more
We saved all year and researched reviews and hotels We chose couples as it was a 5 star and looked beautiful Having stayed at a 5 Star resort the previous year in dom republic Couples was not even in the same league as this hotel,definitely not a 5 star more like a 3 star hotel Grounds need a lot of work doing to them as do the rooms Our room was supposedly an refurbished room,I would be asking for a refund from the people that done it We were there during the hurricane so understood that services would be limited during this time The manager Karen was amazing and always on hand for help Some staff were lovely other not so and need help with the attitude. Food was ok but I wouldn’t say amazing,breakfast was the only meal they got right. Beach is beautiful,plenty of sunbeds and shaded areas. Maid service for our room wasn’t the best,my wife made the bed more often than not. All in all a not very good holiday which was a shame considering the cost. Would definitely not return to this hotel Read less
Image of the Tripadvisor rating Our opinion

Jul 13, 2024 sadie u Cambridge, United Kingdom

This hotel was chosen with great care, we save hard all year to go away to somewhere special with a high rating. After going abroad for many years we feel we have a good understanding of ratings. This hotel is not a five star hotel, more like a high three to low four. The grounds are lovely although need more upkeep. The food was ok to good at… Read more
This hotel was chosen with great care, we save hard all year to go away to somewhere special with a high rating. After going abroad for many years we feel we have a good understanding of ratings. This hotel is not a five star hotel, more like a high three to low four. The grounds are lovely although need more upkeep. The food was ok to good at times, and the choices were limited during our stay. The maid service by the main maid to our room was really good, other times dismal. The mini bar service was at time non existent even though i had asked at reception for the cards to tick and place on the handle, and also try to use the app which didnt work. A lot of the staff are really good some not! We did get the ants in our room at night which seems to be their wake time and also mosquitos outside our room. We were there during Hurricane Beryl, and the manager of the hotel was amazing, she kept us well informed, gave us extra water, towels and STILL provided us with food by keeping certain restaurants open during this difficult time. The manager Karen was onsite during the hurricane and everyday thereafter, making sure the guests were catered for and also clearing the hotel debris that occured. This is even when the staff were not sure if their families were ok. This is truly heartwarming and we were humbled with this, even offering to help with the clearup. I am talking pre hurricane now, i feel they need to widen their choices of food at the buffet restaurants, we talked to other UK people who had been their in Jan, and they noticed a massive difference with this, attitudes with some minimal staff needs improving. The beach is amazing, sunbeds lovely plentiful, yes the beach sellers can become annoying they are there everyday, but are kept at bay by the security, do not engage with the handshake unless you want to purchase anything, as a couple of them will make it appear they are giving you a free bracelet but trust me it is not! Just tell them politely NO THANK YOU, and they will leave you alone. The musicians are lovely and yes we tipped them, they are friendly and its lovely to hear the music. We felt the entertainment at night ended way too soon, unless you wanted to go to the piano bar, but we are not really karaoke singers, so ended up bk in the room early. We did one excursion (due to the others being cancelled because of the hurricane). This was the Jamwest ATV experience, this was a great day out and we would highly recommend. Hope this helps with making a decision. Read less
Image of the Tripadvisor rating Absolute perfection 🤍

Jul 12, 2024 Abbie G

This is a late review, just because we felt that the thousands of 5 star reviews on here already tell a future visitor everything they need to know; this place is perfection. We travelled for our honeymoon in July last year and I can promise you one thing, you will love every bit of this hotel and you will most definitely fall in love with… Read more
This is a late review, just because we felt that the thousands of 5 star reviews on here already tell a future visitor everything they need to know; this place is perfection. We travelled for our honeymoon in July last year and I can promise you one thing, you will love every bit of this hotel and you will most definitely fall in love with Jamaica. It probably helped that we aren’t “5 star people” and we visited this particular hotel as a treat for our honeymoon. Regardless of this, we spoke to many guests on our stay who already set the bar high from previous 5* hotels, and everyone agreed this was the best they’d been to. Food was outstanding, service was impeccable, entertainment was incredible, the atmosphere was amazing. I genuinely cannot think of one single flaw. Shoutouts would be to Hakeem, Tevin, Shania, Davion, Shayane, Dee, Abi, Julian. But honestly, every member of staff works hard, genuinely cares and values friendships you make with them, and most importantly, they make you feel like you’re at home. We had the most amazing honeymoon and there hasn’t been a single day in the last year I haven’t thought about Couples Swept Away. I hope and pray we will be able to come back and visit one day. Please be aware unless it’s changed over the last year, you will be allowed to use the Couples lounge in the airport when you lounge, and free transfer included to and from the hotel. We didn’t know this and ended up using the transfer we had booked which was a little shocking and much less luxurious than the couples transfer. The transfer and lounge included with couples were brilliant. A truly remarkable holiday. Perfect, special and any other positive adjectives you can think of. Thank you, Couples Swept Away, for the most perfect honeymoon we could have dreamed of. We will honestly never forget you 🤍 Read less
Image of the Tripadvisor rating 100$ stolen from safe.

Jul 5, 2024 William M Stoke-on-Trent, United Kingdom

Good holiday, beds were great. Only problem ee had we found 100$ stolen from the safe. Hotel said they would investigate it and get in touch with us as it was the day before we left when we discovered the money missing. We have not heard anything from them even though I have emailed them, surprise suprise.