Oleo Cancun Playa

Cancun, Mexico

Virgin rating

Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar
Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar

The hotel

Using minimalism to maximum effect, the sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calm chicness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. The styling may be minimalist, but the features aren’t. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats served up with Starbucks™ coffee.

Amenities

  • Families
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

166 deluxe rooms and suites, either with lagoon, garden or ocean views. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Some rooms feature a private balcony. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 kid up to 8 years old.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- INSPIRA Beach, an exclusive section on the beach

- INSPIRA Concierge for special requests and assistance

- Welcome cocktail

- Early check-in before 12:00pm*

-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)

- Special discounts on select services (including the spa).

This service is applicable to all INSPIRA Suite guests.

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and whirlpools. Painting classes for children and adults. Tennis court. Complimentary non-motorised water sports are provided in the Aquaworld Marina.

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2121)
  • Very good (498)
  • Average (192)
  • Poor (80)
  • Terrible (92)
Image of the Tripadvisor rating Amazing stay!

Nov 23, 2024 milliH_01 Redbourn, United Kingdom

Oleo was the last leg of our travel. My partner had been travelling for 4 months and it was a good way to end his travels, we spent his birthday here too which was special. We had a fantastic view of the ocean and our room was luxurious!! Our room was spotless after each day and the cleaners around the hotel would always say hello with a big… Read more
Oleo was the last leg of our travel. My partner had been travelling for 4 months and it was a good way to end his travels, we spent his birthday here too which was special. We had a fantastic view of the ocean and our room was luxurious!! Our room was spotless after each day and the cleaners around the hotel would always say hello with a big smile! Unfortunately we didn’t get any of their names. The check in desk staff were lovely and always went over and beyond to help us, special thank you to Mauricio and Kevin! We were not able to extend our room to a later check out but we had the option to use a room and shower for 30 minutes for no extra fee. We also were able to still use our wrist bands for a small fee until we left the hotel which was great! The food was amazing especially the Hakka restaurant which was Asian cuisine which we very much enjoyed two evenings here. If we had to write a small negative, it would be that we did think some of the staff did not seem happy to serve us for food or drinks. More so nothing would be said when we were served from them. Understandably I’m sure they were just too busy. We did think this improved towards the end of our trip here. Overall we would love to come back here on another holiday but spend longer here next time! Thank you very much for making it special and a holiday to remember. Read less
Image of the Tripadvisor rating Cancun getaway

Nov 23, 2024 Maggie K

Excellent service - all the wait staff and hotel staff were very accommodating! Mauricio and Kevin were very helpful and attentive. Restaurants had quick service, the food was not bad. Beautiful views. Couples massage at the spa was very nice and serene.
Image of the Tripadvisor rating We loved it ; we give it 5 stars. - Nos encantó ; le damos 5 estrellas.

Nov 22, 2024 Experience821507

We love Cancun. This was our second experience at an all-inclusive hotel, and by far the Óleo hotel has been the best. The hotel staff was very friendly and always attentive to our needs. The ocean view room offers a breathtaking view. Everything was spotlessly clean. The room service was excellent, with delicious food and a reasonable wait time.… Read more
We love Cancun. This was our second experience at an all-inclusive hotel, and by far the Óleo hotel has been the best. The hotel staff was very friendly and always attentive to our needs. The ocean view room offers a breathtaking view. Everything was spotlessly clean. The room service was excellent, with delicious food and a reasonable wait time. The food at all the restaurants in the hotel is equally delicious, with excellent service from the waiters. (The Azul Restaurant has a buffet. They prepare delicious eggs to your liking. Pilar was very attentive; when she knew that my husband is a vegetarian, she ordered us beans without meat for breakfast the next day.) Pleasant pool area and beautiful beach. At the cafeteria, Patricia and Diana pampered us with delicious coffees which we accompanied with delicious cookies and desserts. Our favorite restaurant was ALMAR; the food is exquisite. The attention from the staff was outstanding. Our waiters, Enrique and Roger, were very attentive and friendly, making sure we enjoyed every moment of our dinner to the fullest. Read less
Image of the Tripadvisor rating Great hotel, fantastic staff!

Nov 22, 2024 rsloper2000 United Kingdom

Hotel Situated on the beach in the Hotel Zone, Oleo is in a great location. We opted for the Inspira Superior Ocean Suite which was very spacious with fantastic views. The pictures you see online don't really do the hotel justice, and I have never seen an ocean that blue in my life. The rooms are cleaned, beds made, floors swept and mopped, and… Read more
Hotel Situated on the beach in the Hotel Zone, Oleo is in a great location. We opted for the Inspira Superior Ocean Suite which was very spacious with fantastic views. The pictures you see online don't really do the hotel justice, and I have never seen an ocean that blue in my life. The rooms are cleaned, beds made, floors swept and mopped, and towels exchanged every day, with the mini bar also being replenished daily. Staff One thing I noticed in particular was the pride that they take in their work - whether they be concierge, room service, waiting in the restaurants, cleaning around the venue, folding towels, or topping up your drinks by the pool, I could not fault them in any way. Absolutely superb work ethic, and the friendliness of the staff is the real reason why Oleo is a fantastic holiday experience. Food & Drink There really is something for everyone. A buffet style restaurant for breakfast, lunch and dinner, a snack bar by the pool, and also Japanese and Mediterranean a la carte restaurants for something a little more intimate in the evenings. The coffee shop is an absolute winner - I was in there every morning for a cappuccino fix, free on the all inclusive package. Additionally, there is a small shop on site which offers a wide range of convenience products including snacks, beachwear, sun cream, medicine, gifts and souvenirs. Pools and entertainment There are two pools - one with the swim up bar, and the other next to it where they hold the poolside entertainment. Additionally, there is a jacuzzi at the other end. The gym was never busy, nor the tennis court. Unfortunately, there are no pool tables or ping pong tables which you might expect at a hotel abroad, so there is little to do on site should it be raining but this is when we went out to the shopping malls, aquarium, restaurants etc. Amenities You can catch an R2 bus right outside the hotel, which takes you to the local shopping malls and a whole host of restaurants and attractions. The cost is $1 per person, or ₽12, and the journey takes 10-15 minutes. On one of the days, we travelled a bit further out to the Grand Outlets in Riviera Maya. It needed a taxi ride as no public transport went there, but some really good deals and we came back with bags full of stuff. Excursions Although nothing really to do with the hotel itself, there is a rep on site every day selling tours and excursions. We went to Tulum, had lunch in a Mayan community, and swam with sea turtles in their natural environment which was amazing, but I would highly recommend going to see the Cenotes. These were great fun for all the family as the day included zip-lining, kayaking and much more. Friends of ours went to Isla Mujeres which they said was a really good day, and also went to the Coco Bongo show which was excellent. Overall, our 10 nights at Oleo Cancun Playa were superb, depite a tropical storm for the last few days which still didn't stop people getting in the pool or having a great time. Would definitely recommend this hotel which is reasonably priced, especially for couples or older families heading to Cancun for the first time. Read less
Image of the Tripadvisor rating Great service right on the beach

Nov 21, 2024 Sarah K

Hotel is a great smaller hotel, with friendly staff, great service and delicious food! Lost one star because of a leak in our room when the storms hit, but we can’t fault the staff at all! Mauricio was especially helpful and the bar tenders were great! The hotel is right on the beach and the views are amazing!