Secrets Akumal Riviera Maya

Riviera Maya, Cancun

Virgin rating

Swim-Out Suite
Junior Suite Tropical View Double
Preferred Club Junior Suite Ocean Front
Coco Cafe
El Patio Restaurant
Romance Master Suite Ocean Front Room
Lobby
Bordeaux French cuisine Restaurant
Spa
Himitsu Pan-Asian Restaurant
Preferred Club Junior Suite Tropical View
Preferred Club Lounge
Swim-Out Suites
Desires Bar
Market Cafe
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean Front Swim-Out
Barracuda Bar
Seaside Grill
Portofino
Oceana
Rendezvous Terrace
Half Time Bar
Sugar Reef
Junior Suite Partial Ocean View Double
Central Plaza
Romance Master Suite Swim Out
Swim-Out Suite
Junior Suite Tropical View Double
Preferred Club Junior Suite Ocean Front
Coco Cafe
El Patio Restaurant
Romance Master Suite Ocean Front Room
Lobby
Bordeaux French cuisine Restaurant
Spa
Himitsu Pan-Asian Restaurant
Preferred Club Junior Suite Tropical View
Preferred Club Lounge
Swim-Out Suites
Desires Bar
Market Cafe
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean Front Swim-Out
Barracuda Bar
Seaside Grill
Portofino
Oceana
Rendezvous Terrace
Half Time Bar
Sugar Reef
Junior Suite Partial Ocean View Double
Central Plaza
Romance Master Suite Swim Out

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults and 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities

- Pillow menu

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (11492)
  • Very good (1254)
  • Average (364)
  • Poor (111)
  • Terrible (63)
Image of the Tripadvisor rating Beautiful resort with excellent service - highly recommend

Nov 20, 2024 Sonia G

Gorgeous resort with amazing food and incredible service. We loved the food and drinks, with the poolside BBQs being a highlight. The beach and pool always had loungers available and clean towels were always ready. The staff were so helpful and kind. A big thank you to Leidy, our concierge. Leidy was an incredible help in fixing some issues with… Read more
Gorgeous resort with amazing food and incredible service. We loved the food and drinks, with the poolside BBQs being a highlight. The beach and pool always had loungers available and clean towels were always ready. The staff were so helpful and kind. A big thank you to Leidy, our concierge. Leidy was an incredible help in fixing some issues with our airline that had nothing to do with the hotel. Leidy went above and beyond and was so friendly and professional. We also had a great time paddle boarding with Carlos and swimming with the turtles with Gabriel and Isabel. An amazing experience. I recommend doing the hydrotherapy session and couples massage at the spa. It was a wonderful experience. Read less
Image of the Tripadvisor rating Stop second guessing, and just book the dang vacation!

Nov 20, 2024 Dustin D

If you want a vacation where you can just completely relax and enjoy peace and quiet, This is the place for you. From the moment you get out of the shuttle to the point you get out by the ocean or poolside people are there to help with any need that you have. The staff is incredible at secrets, and the food is delicious. Me and my wife were… Read more
If you want a vacation where you can just completely relax and enjoy peace and quiet, This is the place for you. From the moment you get out of the shuttle to the point you get out by the ocean or poolside people are there to help with any need that you have. The staff is incredible at secrets, and the food is delicious. Me and my wife were celebrating our 10th anniversary and are so happy that we picked this resort. We will definitely be going back. Read less
Image of the Tripadvisor rating Amazing resort and incredible staff! Secrets Akumal 10/10

Nov 19, 2024 katie g

We had the BEST time at Secrets Akumal. You will be hard pressed to find something not right with this resort. Everything was incredible. The food is amazing, the resort is stunning and the beach is incredible. It was a truly amazing week. Entertainment team : we had so much fun with the entertainment team - special shout outs to Rene, Gabriel,… Read more
We had the BEST time at Secrets Akumal. You will be hard pressed to find something not right with this resort. Everything was incredible. The food is amazing, the resort is stunning and the beach is incredible. It was a truly amazing week. Entertainment team : we had so much fun with the entertainment team - special shout outs to Rene, Gabriel, Max, Abrahim and Carlos for so much fun with lots of pool and beach volleyball, pool basket ball and the crazy games!! thanks also Andrea for a wonderful bike ride tour and guacamole class, and Gina for a really fun movie quiz and Isabel for fun classes. Reception: special mention to Diego who helped me get some antibiotics ordered and delivered, much appreciated. Pool team: huge thanks to Israel for always being so happy and helpful with drinks and food everyday! Asian restaurant: thank you Adolfo for a wonderful Teppanyaki experience! The staff especially are wonderful and really made our trip. The servers in all restaurants, breakfast and pools were incredibly hospitable and worked super hard - as do the ground staff, bell boys etc. You see everyone working so hard in the heat and always happy to say hello to you. We will definitely return to Secrets Akumal. We had a great experience and was faultless in our eyes. Read less
Image of the Tripadvisor rating Sun, Sea and Cenotes

Nov 19, 2024 Benny_hunter1987 London, United Kingdom

Not 48 hours back in the UK and already I am desperate to get back to Secrets Akumal. I'm not one for writing reviews but I felt that anyone debating whether or not visit.. YOU MUST! Upon arrival, we were greeted with a glass of prosecco, checked - in and given an overview of the hotel and restaurants by our concierge, Diego. Off to a good… Read more
Not 48 hours back in the UK and already I am desperate to get back to Secrets Akumal. I'm not one for writing reviews but I felt that anyone debating whether or not visit.. YOU MUST! Upon arrival, we were greeted with a glass of prosecco, checked - in and given an overview of the hotel and restaurants by our concierge, Diego. Off to a good start! Anyone travelling from the UK/ Europe knows that with the time difference, you're up early the next day! Walking along the crystal clear waters of the hotel beachfront of Akumal (Mayan for turtle - quick clue) you get to see how beautiful it is. The hotel offers a snorkelling trip just off the beach to the see the turtles. Its not IF but WHEN... its incredible so see in their natural environment and worth booking! You can grab a snorkelling kit from the hotel also and venture out on your own if you want to chance it. In the evenings, we sampled the many restaurants but calling out Portofino (Italian) and Bordeaux (French) as our favourites. If you go for the steak grill - wear your big pants as they are pretty big and cooked amazingly! There are an array of shows throughout the week and live music in the lobby bar if you want to chill. Desires however, the club, for the one bight we could manage to go BIG! Throughout or 9 days, we enjoyed every moment. But for us, what makes a hotel is the people. Everyone of the resort team made the stay for us unforgettable. A HUUGE call out to the entertainment team down at the activity pool. Maximillion, Reme, Ibrahim, Gina, Andrea, Isabella and of course, Gabriel! My partner and I jumped in, quite literally, to everything on offer. Volleyball, Pool Volleyball, Crazy Games, Guacamole sessions and of course, the pool bar! Shout out to Israel on the pool service who kept our drinks full! We had such an incredible time and will certainly be back in the future ! Thank you Secrets Akumal Team!! Read less
Image of the Tripadvisor rating Love Secrets Akumal

Nov 18, 2024 Kaeloni M

This was our second time at Secrets Akumal! We really enjoyed our first time and the second time was even better. We have been to many resorts throughout Mexico and have never done the same one twice so I think that speaks for itself. The grounds are beautiful, the food and drinks are great, the staff is always helpful (loved our concierge for… Read more
This was our second time at Secrets Akumal! We really enjoyed our first time and the second time was even better. We have been to many resorts throughout Mexico and have never done the same one twice so I think that speaks for itself. The grounds are beautiful, the food and drinks are great, the staff is always helpful (loved our concierge for building 5 Diana). The beach is superb. It was our anniversary trip and they made us feel special on multiple occasions - the sign on our door, waiters at the restaurants knowing it was our anniversary and bringing out special deserts, etc. Read less